The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
Customer Service Analyst [40]
Glendale, CA · On-site
$20 - $25.12/hr
Position Summary Answer Membership Services calls and emails from members and contacts throughout ... Research member status and history, analyze their correspondence and determine how to handle it.
Customer Service Analyst [40]
Glendale, CA · On-site
$20 - $25.12/hr
Position Summary Answer Membership Services calls and emails from members and contacts throughout ... Research member status and history, analyze their correspondence and determine how to handle it.
The Lead Analyst, Global Customer Service Strategy supports shaping and advancing DePuy Synthes' global customer service operating model. This position helps enable enterprise‐wide customer service ...
New
The Lead Analyst, Global Customer Service Strategy supports shaping and advancing DePuy Synthes' global customer service operating model. This position helps enable enterprise‐wide customer service ...
New
The Lead Analyst, Global Customer Service Strategy supports shaping and advancing DePuy Synthes' global customer service operating model. This position helps enable enterprise‐wide customer service ...
New
The Lead Analyst, Global Customer Service Strategy supports shaping and advancing DePuy Synthes' global customer service operating model. This position helps enable enterprise‐wide customer service ...
New
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...
Customer Trust Analyst
Santa Clara, CA · On-site
THE ROLE As a Customer Trust Analyst at Everpure, you will act as the crucial security bridge between enterprise customers and our internal teams, directly accelerating sales cycles and instilling ...
Customer Trust Analyst
Santa Clara, CA · On-site
THE ROLE As a Customer Trust Analyst at Everpure, you will act as the crucial security bridge between enterprise customers and our internal teams, directly accelerating sales cycles and instilling ...
Analyst, Customer Trust
San Francisco, CA · On-site
$94K - $141K/yr
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining ... Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the ...
Analyst, Customer Trust
San Francisco, CA · On-site
$94K - $141K/yr
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining ... Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the ...
Field Services Analyst
Sacramento, CA · On-site
Candidate should have: • Excellent customer service skills and professional conduct • Knowledge of personal computers and peripheral devices • Ability to apply logic in analyzing technology ...
Field Services Analyst
Sacramento, CA · On-site
Candidate should have: • Excellent customer service skills and professional conduct • Knowledge of personal computers and peripheral devices • Ability to apply logic in analyzing technology ...
Communications Services Analyst I
Los Angeles, CA · On-site
$87K - $113K/yr
The Communications Service Analyst I will possess knowledge and experience in customer service; flexibility; interpersonal skills; leadership; organizational awareness; problem solving; excellent ...
Quick apply
Communications Services Analyst I
Los Angeles, CA · On-site
$87K - $113K/yr
The Communications Service Analyst I will possess knowledge and experience in customer service; flexibility; interpersonal skills; leadership; organizational awareness; problem solving; excellent ...
Analyst, Transaction Banking Client Service
Los Angeles, CA · Hybrid
$67K - $83K/yr
The Client Service Analyst will support Transaction Banking of the Americas Corporate clients ... Excellent interpersonal skills; communication, customer service, and problem-solving skills
Analyst, Transaction Banking Client Service
Los Angeles, CA · Hybrid
$67K - $83K/yr
The Client Service Analyst will support Transaction Banking of the Americas Corporate clients ... Excellent interpersonal skills; communication, customer service, and problem-solving skills
IT Service Analyst II
Los Angeles, CA · On-site
$65K - $70K/yr
Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... providing outstanding customer service, technical support to staff throughout the Firm and ...
IT Service Analyst II
Los Angeles, CA · On-site
$65K - $70K/yr
Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... providing outstanding customer service, technical support to staff throughout the Firm and ...
Client Service Analyst - Family Office Advisory Team The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth ...
Client Service Analyst - Family Office Advisory Team The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth ...
Client Service Analyst - Family Office Advisory Team The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth ...
Client Service Analyst - Family Office Advisory Team The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth ...
Customer Service Analyst information
See California salary details
$14.71 - $17.71
11% of jobs
$20.40 is the 25th percentile. Wages below this are outliers.
$17.71 - $20.70
16% of jobs
$20.70 - $23.70
16% of jobs
The median wage is $25.20 / hr.
$23.70 - $26.70
15% of jobs
$26.70 - $29.70
11% of jobs
$31.86 is the 75th percentile. Wages above this are outliers.
$29.70 - $32.70
10% of jobs
$32.70 - $35.69
4% of jobs
$35.69 - $38.69
2% of jobs
$38.69 - $41.69
2% of jobs
$41.69 - $44.69
3% of jobs
$44.69 - $47.69
11% of jobs
$14
$29
$47
How much do customer service analyst jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for customer service analyst in California is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.10 per hour, depending on experience, location, and employer.
What is a customer service analyst?
A Customer Service Analyst is a professional who evaluates and improves the performance of a company's customer service operations. They analyze customer interactions, feedback, and service metrics to identify patterns, problems, and opportunities for improvement. Their goal is to enhance customer satisfaction by recommending process changes, training, or technology solutions. Customer Service Analysts often collaborate with other departments to implement strategies that improve the overall customer experience.
What is a customer service analyst?
A customer service analyst is part of an organization’s customer service department. Though the job sometimes involves working directly with customers, it typically focuses on analyzing issues within the customer service process. As a customer service analyst, your primary duties include studying the organization’s approach to customer service for ways to streamline its efficiency while increasing customer satisfaction. This career requires a strong familiarity with the company and their products or services. Additional qualifications include excellent analytical and communication skills. Some employers prefer sales experience over formal education, but an associate or bachelor’s degree in a related field can significantly improve your job outlook.
How does a customer service analyst typically collaborate with other departments to improve customer satisfaction?
Customer Service Analysts often work closely with teams such as operations, product development, and IT to identify recurring customer issues and suggest actionable improvements. They analyze data from customer interactions to spot trends, then communicate these insights to relevant departments for process or product enhancements. Regular meetings and cross-functional projects are common, ensuring that customer feedback leads to meaningful organizational change. This collaborative approach not only improves customer satisfaction but also helps the analyst develop a broader understanding of the business.
What are the key skills and qualifications needed to thrive as a customer service analyst, and why are they important?
To thrive as a Customer Service Analyst, you need strong analytical abilities, customer service experience, and a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, data analysis tools like Excel, and ticketing systems is typically required. Outstanding communication, problem-solving skills, and attention to detail set top performers apart in this role. These competencies are vital for effectively interpreting customer data, enhancing service processes, and ensuring customer satisfaction.
What is the difference between Customer Service Analyst vs Customer Support Specialist?
| Aspect | Customer Service Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, communications, or related field | High school diploma or equivalent; some roles prefer post-secondary education |
| Work Environment | Office setting, analyzing customer data and feedback | Call centers, help desks, or online support platforms |
| Employer & Industry Usage | Used across industries like retail, finance, and telecom for data-driven customer insights | Common in tech, retail, and service industries for direct customer interaction |
Customer Service Analysts focus on analyzing customer data and improving service strategies, while Customer Support Specialists handle direct customer interactions to resolve issues. Both roles are essential for enhancing customer satisfaction but differ in their primary functions and work environments.
More about Customer Service Analyst jobs
What cities in California are hiring for Customer Service Analyst jobs?
Cities in California with the most Customer Service Analyst job openings:
What are popular job titles related to Customer Service Analyst jobs in CA?
For Customer Service Analyst jobs in CA, the most frequently searched job titles are:
Retail Customer Service Analyst
Irvine, CA • On-site
JustEnough •
51 - 200 employees51 - 200 employees
Full-time
Re-posted 16 days ago
Job description
Company Description
JustEnough is a leading provider of omni-channel planning solutions for retail, wholesale and direct-to-consumer businesses and helps many of the world's leading brands including Abercrombie & Fitch, Sephora, Billabong, Teavana and BevMo!
Available OnSite and OnCloud, JustEnough's innovative solutions help companies to set strategic targets, develop localized assortments, forecast customer demand, optimize inventory execution throughout the supply chain, plan and manage the strategies for price, markdown and promotion management all within a single data platform and user interface.
Job Description
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support tickets and identifying problem areas. The Customer Support Team's mission is to ensure successful operation of JustEnough solutions to achieve high customer satisfaction and reference ability. You will drive customer satisfaction by providing leadership, guidance and management to customers on their issues.
Qualifications
Skills & Experience
MS SQL Server programming ability - Required
Quality Assurance (QA) Background
Business Intelligence experience
Working knowledge of stored procedures
Knowledge of SSIS packages
Experience with data integration techniques
Strong team player
Excellent interpersonal communication skills
Additional Information
JustEnough is an Equal Opportunity Employer. US Citizens and all other parties authorized to work in the US are encouraged to apply. JustEnough is headquartered in the United States in Irvine, California with offices worldwide.
Learn more at www.justenough.com
About JustEnough
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Irvine, CA, US
Year founded
1994