Service Advisor
Pell City, AL · On-site
$65K - $120K/yr
As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule ...
Service Advisor
Pell City, AL · On-site
$65K - $120K/yr
As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule ...
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
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Service Advisor
Cullman, AL · On-site
Meet with customers and determine their needs for repair and/or service of their vehicle issues ... Accredited training in service advisor skills, customer satisfaction, and quality control
Service Advisor
Mobile, AL · On-site
Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... You will serve as the liaison between customers and our skilled technicians, ensuring that customer ...
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Service Advisor
Mobile, AL · On-site
Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... You will serve as the liaison between customers and our skilled technicians, ensuring that customer ...
Service Advisor
Huntsville, AL · On-site
We are looking for Service Advisors to join our team who will deliver an excellent customer service experience that is second to none! Are you searching for a financially lucrative career where you ...
Service Advisor
Huntsville, AL · On-site
We are looking for Service Advisors to join our team who will deliver an excellent customer service experience that is second to none! Are you searching for a financially lucrative career where you ...
Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... You will serve as the liaison between customers and our skilled technicians, ensuring that customer ...
Service Advisor We are a leading automotive dealership committed to providing an exceptional car ... You will serve as the liaison between customers and our skilled technicians, ensuring that customer ...
Service Advisor
Mobile, AL · On-site
You will serve as the liaison between customers and our skilled technicians, ensuring that customer ... Previous experience as a Service Advisor is a plus but not required. * Good communication and ...
Service Advisor
Mobile, AL · On-site
You will serve as the liaison between customers and our skilled technicians, ensuring that customer ... Previous experience as a Service Advisor is a plus but not required. * Good communication and ...
Service Advisor
Pell City, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
Pell City, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
Central, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
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Service Advisor
Central, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Pell City, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
Pell City, AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
AL · On-site
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Birmingham, AL · On-site
A service advisor acts as the intermediary between auto clients and technicians, handling vehicle ... Customer Communication: Greet customers, listen to their vehicle issues, and explain necessary ...
Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
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Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
Service Advisor
Florence, AL · On-site
Greet customers and scheduling service appointments * Document customers' concerns and comments ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...
Service Advisor
Pell City, AL · On-site
McSweeney CDJR has a Service Advisor position available for the right person with experience, a proven track record of customer satisfaction, exceeding goal projections, great shop communications and ...
Quick apply
Service Advisor
Pell City, AL · On-site
McSweeney CDJR has a Service Advisor position available for the right person with experience, a proven track record of customer satisfaction, exceeding goal projections, great shop communications and ...
Customer Service Advisor information
See Alabama salary details
$10.24 - $12.08
3% of jobs
$12.08 - $13.92
16% of jobs
$14.43 is the 25th percentile. Wages below this are outliers.
$13.92 - $15.77
22% of jobs
The median wage is $16.75 / hr.
$15.77 - $17.61
17% of jobs
$17.61 - $19.45
13% of jobs
$20.57 is the 75th percentile. Wages above this are outliers.
$19.45 - $21.29
7% of jobs
$21.29 - $23.13
8% of jobs
$23.13 - $24.98
4% of jobs
$24.98 - $26.82
6% of jobs
$26.82 - $28.66
2% of jobs
$28.66 - $30.50
1% of jobs
$10
$18
$30
How much do customer service advisor jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for customer service advisor in Alabama is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $21.59 per hour, depending on experience, location, and employer.
What is a customer service advisor?
A customer service advisor is the main point of contact for customers who call the customer service phone number or online chat application of a business or company. Their primary job duties are communicating with customers and resolving their issues. Other responsibilities may include answering general questions, collecting feedback about customers’ experience, placing and tracking orders, explaining services, initiating or canceling service contracts, troubleshooting problems, and fielding complaints. The main objective of a customer service advisor is to offer attention to your business’s customers.
What are the key skills and qualifications needed to thrive as a customer service advisor?
To thrive as a Customer Service Advisor, you need excellent communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, maintaining satisfaction, and supporting a positive brand reputation.
How does a customer service advisor typically handle challenging customer interactions, and what support is available from the team?
Customer Service Advisors frequently encounter challenging interactions, such as resolving complaints or managing dissatisfied customers. Most organizations provide advisors with training in de-escalation techniques and access to knowledge bases or escalation paths for complex issues. Team leads and supervisors are typically available for support, and regular team meetings or debriefs help share strategies and experiences. Collaboration with colleagues is encouraged to ensure consistent service and emotional support during demanding situations.
What is the difference between Customer Service Advisor vs Customer Support Representative?
| Aspect | Customer Service Advisor | Customer Support Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes certifications in communication or customer service | High school diploma or equivalent; certifications in customer service or technical support often preferred |
| Work Environment | Call centers, retail, or office settings; direct interaction with customers | Call centers, technical support centers, or online chat platforms; focus on resolving issues |
| Employer & Industry Usage | Retail, banking, telecom, hospitality | IT, tech companies, telecom, e-commerce |
| Common Search & Comparison | Customer Service Advisor vs Customer Support Representative |
While both roles involve assisting customers, Customer Service Advisors typically handle general inquiries and provide information in retail or service industries. Customer Support Representatives often focus on technical issues and troubleshooting, especially in tech-related fields. The roles overlap in communication skills and work environments but differ in the nature of customer interactions and technical knowledge required.
Is a customer service advisor a good entry level job?
A customer service advisor role is often considered a good entry-level job because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It typically involves working in a fast-paced environment, using tools like CRM software, and may lead to advancement within customer support or other departments.
What skills do you need to be a customer service advisor?
A customer service advisor needs strong communication skills, problem-solving abilities, and patience to handle customer inquiries effectively. They should be proficient in using computer systems and customer service software, and often require good interpersonal skills to maintain positive interactions with customers.
More about Customer Service Advisor jobs
What are popular job titles related to Customer Service Advisor jobs in Alabama?
For Customer Service Advisor jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Service Advisor jobs in Alabama look for?
The top searched job categories for Customer Service Advisor jobs in Alabama are:
What cities in Alabama are hiring for Customer Service Advisor jobs?
Cities in Alabama with the most Customer Service Advisor job openings:
What are popular job titles related to Customer Service Advisor jobs in AL?
For Customer Service Advisor jobs in AL, the most frequently searched job titles are:
$65K - $120K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 7 days ago
Job description
Job Summary:
The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule appointments, manage work orders, and upsell additional services as needed. This is a full-time, individual contributor role in the auto industry located in Pell City, Alabama.
Compensation & Benefits:
The Service Advisor position at McSweeney Auto Group offers a competitive salary ranging from $65,000 to $120,000 per year, paid weekly. In addition to salary, we also offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Listen to customers' concerns and accurately assess their needs
- Schedule service appointments and manage work orders
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate and timely estimates for repairs and services
- Upsell additional services and products to customers
- Follow up with customers after service to ensure satisfaction
- Resolve any customer complaints or issues in a timely manner
- Maintain a clean and organized service department
- Adhere to all company policies and procedures
- Continuously strive to meet and exceed service department goals and targets
Requirements:
-Minimum 2 years experience in fixed operations Dealership or Independent repair facility
- High school diploma or equivalent
- Previous experience in a service advisor or customer service role in the auto industry preferred
- Strong communication and interpersonal skills
- Knowledge of automotive mechanics and repair processes
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and ability to learn new software quickly
- Excellent organizational and time-management skills
- Must be able to work flexible hours, including evenings and weekends
- Valid driver's license and clean driving record
EEOC Statement:
McSweeney Auto Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an EEO employer.
The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule appointments, manage work orders, and upsell additional services as needed. This is a full-time, individual contributor role in the auto industry located in Pell City, Alabama.
Compensation & Benefits:
The Service Advisor position at McSweeney Auto Group offers a competitive salary ranging from $65,000 to $120,000 per year, paid weekly. In addition to salary, we also offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Listen to customers' concerns and accurately assess their needs
- Schedule service appointments and manage work orders
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate and timely estimates for repairs and services
- Upsell additional services and products to customers
- Follow up with customers after service to ensure satisfaction
- Resolve any customer complaints or issues in a timely manner
- Maintain a clean and organized service department
- Adhere to all company policies and procedures
- Continuously strive to meet and exceed service department goals and targets
Requirements:
-Minimum 2 years experience in fixed operations Dealership or Independent repair facility
- High school diploma or equivalent
- Previous experience in a service advisor or customer service role in the auto industry preferred
- Strong communication and interpersonal skills
- Knowledge of automotive mechanics and repair processes
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and ability to learn new software quickly
- Excellent organizational and time-management skills
- Must be able to work flexible hours, including evenings and weekends
- Valid driver's license and clean driving record
EEOC Statement:
McSweeney Auto Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an EEO employer.