Customer Quality Engineer
Richardson, TX · On-site
The CQE will play a key role in ensuring customer satisfaction by managing quality planning ... Bachelor's degree in Engineering, Quality Management, or related field. * 2+ years experience with ...
Customer Quality Engineer
Richardson, TX · On-site
The CQE will play a key role in ensuring customer satisfaction by managing quality planning ... Bachelor's degree in Engineering, Quality Management, or related field. * 2+ years experience with ...
Onsite Engineering Leader
Cincinnati, OH · On-site
This role is accountable for customer satisfaction, engineering excellence, delivery governance, and commercial health of the account. The ideal candidate is a hands-on engineering leader who can ...
Onsite Engineering Leader
Cincinnati, OH · On-site
This role is accountable for customer satisfaction, engineering excellence, delivery governance, and commercial health of the account. The ideal candidate is a hands-on engineering leader who can ...
Customer Support Engineer
Richardson, TX · On-site
... customer satisfaction Capability to determine root cause and resolution for previously unknown problems Good verbal and written communication skills Ability to work effectively with and provide ...
Customer Support Engineer
Richardson, TX · On-site
... customer satisfaction Capability to determine root cause and resolution for previously unknown problems Good verbal and written communication skills Ability to work effectively with and provide ...
Customer Success Engineer
Charlotte, NC · On-site
They are looking for a Customer Success Engineer to provide post-sales technical leadership to ... of customer satisfaction and retention in a fast-paced environment Preferred : • One or more of ...
Customer Success Engineer
Charlotte, NC · On-site
They are looking for a Customer Success Engineer to provide post-sales technical leadership to ... of customer satisfaction and retention in a fast-paced environment Preferred : • One or more of ...
Customer Success Engineer
Charlotte, NC · On-site
They are seeking a Customer Success Engineer to provide world-class post-sales technical leadership ... of customer satisfaction and retention in a fast-paced environment Preferred : • One or more of ...
Customer Success Engineer
Charlotte, NC · On-site
They are seeking a Customer Success Engineer to provide world-class post-sales technical leadership ... of customer satisfaction and retention in a fast-paced environment Preferred : • One or more of ...
... customer satisfaction Capability to determine root cause and resolution for previously unknown problems Good verbal and written communication skills Ability to work effectively with and provide ...
... customer satisfaction Capability to determine root cause and resolution for previously unknown problems Good verbal and written communication skills Ability to work effectively with and provide ...
Customer Quality Engineer
Manteno, IL · On-site
Customer Quality Engineer What to Expect Gotion is seeking a dynamic Customer Quality Engineer that ... satisfaction and brand reputation. What You'll Do * Receive, evaluate and distribute customer ...
Customer Quality Engineer
Manteno, IL · On-site
Customer Quality Engineer What to Expect Gotion is seeking a dynamic Customer Quality Engineer that ... satisfaction and brand reputation. What You'll Do * Receive, evaluate and distribute customer ...
Resident Engineer
Kokomo, IN · On-site
$86K - $110K/yr
Proactively engage with Customer Satisfaction Engineers to align on customer expectation, customer complaints, continuous quality improvement items, customer concerns, and any value adding ...
Resident Engineer
Kokomo, IN · On-site
$86K - $110K/yr
Proactively engage with Customer Satisfaction Engineers to align on customer expectation, customer complaints, continuous quality improvement items, customer concerns, and any value adding ...
$225K - $275K/yr
... customer satisfaction. You're welcome to work remotely from the United States . Your ... Experience with Kubernetes and Python programming. * Solid understanding of GPU computing ...
$225K - $275K/yr
... customer satisfaction. You're welcome to work remotely from the United States . Your ... Experience with Kubernetes and Python programming. * Solid understanding of GPU computing ...
Customer Experience Engineer
Tulsa, OK · On-site
By translating complex engineering concepts into accessible messaging, the position contributes to increased customer satisfaction, brand loyalty, and business growth. Job Qualifications: * Designs ...
Customer Experience Engineer
Tulsa, OK · On-site
By translating complex engineering concepts into accessible messaging, the position contributes to increased customer satisfaction, brand loyalty, and business growth. Job Qualifications: * Designs ...
By translating complex engineering concepts into accessible messaging, the position contributes to increased customer satisfaction, brand loyalty, and business growth. Job Qualifications: * Designs ...
By translating complex engineering concepts into accessible messaging, the position contributes to increased customer satisfaction, brand loyalty, and business growth. Job Qualifications: * Designs ...
Customer Support Engineer
Albuquerque, NM · On-site
... overall customer satisfaction. Responsibilities: * Install and configure Optomec systems at ... Requirements * Associate's degree in Engineering or a related field or equivalent experience
Customer Support Engineer
Albuquerque, NM · On-site
... overall customer satisfaction. Responsibilities: * Install and configure Optomec systems at ... Requirements * Associate's degree in Engineering or a related field or equivalent experience
Customer Quality Engineer
Manteno, IL · On-site
... satisfaction and brand reputation. What You'll Do * Receive, evaluate and distribute customer ... Bachelor's degree in Engineering or Material Sciences * 3+ years' experience on customer quality ...
Customer Quality Engineer
Manteno, IL · On-site
... satisfaction and brand reputation. What You'll Do * Receive, evaluate and distribute customer ... Bachelor's degree in Engineering or Material Sciences * 3+ years' experience on customer quality ...
... overall customer satisfaction. Responsibilities: * Install and configure Optomec systems at ... Requirements * Associate's degree in Engineering or a related field or equivalent experience
... overall customer satisfaction. Responsibilities: * Install and configure Optomec systems at ... Requirements * Associate's degree in Engineering or a related field or equivalent experience
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
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Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Service Engineer
San Antonio, TX · On-site
Develop and distribute customer surveys to measure satisfaction, identify service improvements, and ... and engineering teams. Coordination With Technical Teams & Government Stakeholders * Act as the ...
Customer Service Engineer
San Antonio, TX · On-site
Develop and distribute customer surveys to measure satisfaction, identify service improvements, and ... and engineering teams. Coordination With Technical Teams & Government Stakeholders * Act as the ...
This role focuses on bridging sales, customer relationship management, and hands-on engineering expertise within the sheet metal industry to optimize customer satisfaction, product quality, and ...
This role focuses on bridging sales, customer relationship management, and hands-on engineering expertise within the sheet metal industry to optimize customer satisfaction, product quality, and ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Quality Engineer
Grandview, MO · On-site
The Customer Quality Engineer at Sika will play a key role to ensure Injection Mold production ... Champion continuous improvement efforts to assure continued customer satisfaction. * Develop ...
Customer Satisfaction Engineer information
See salary details
$25.48 - $30.14
1% of jobs
$30.14 - $34.79
5% of jobs
$34.79 - $39.44
9% of jobs
$43.46 is the 25th percentile. Wages below this are outliers.
$39.44 - $44.10
12% of jobs
$44.10 - $48.75
10% of jobs
The median wage is $53.08 / hr.
$48.75 - $53.41
15% of jobs
$53.41 - $58.06
15% of jobs
$61.36 is the 75th percentile. Wages above this are outliers.
$58.06 - $62.72
13% of jobs
$62.72 - $67.37
10% of jobs
$67.37 - $72.03
10% of jobs
$72.03 - $76.68
2% of jobs
$25
$53
$76
How much do customer satisfaction engineer jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for customer satisfaction engineer in the United States is $53.63, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $62.26 per hour, depending on experience, location, and employer.
What is a Customer Satisfaction Engineer?
A Customer Satisfaction Engineer is a professional responsible for ensuring that clients are satisfied with a company's products or services, often by addressing technical issues, gathering feedback, and implementing improvements. They work closely with customers to resolve problems, provide technical support, and relay customer insights to internal teams. Their goal is to enhance the overall customer experience and foster long-term relationships. This role often requires strong communication, problem-solving skills, and technical knowledge related to the company's offerings.
What is the difference between Customer Satisfaction Engineer vs Customer Support Specialist?
| Aspect | Customer Satisfaction Engineer | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in engineering, IT, or related field; certifications in customer service or technical support | High school diploma or equivalent; certifications in customer service or product knowledge often preferred |
| Work Environment | Technical environments, often collaborating with product and engineering teams | Customer service centers, call centers, or online support channels |
| Employer & Industry Usage | Tech companies, SaaS providers, hardware manufacturers | |
| Common Search & Comparison Intent | Understanding technical and customer-focused roles in product support |
The main difference is that Customer Satisfaction Engineers focus on technical support and improving customer experience through engineering solutions, while Customer Support Specialists handle general customer inquiries and issue resolution. Both roles aim to enhance customer satisfaction but differ in technical complexity and scope.
How does a Customer Satisfaction Engineer typically collaborate with other departments to resolve client issues?
Customer Satisfaction Engineers frequently work cross-functionally, acting as a bridge between customers and internal teams such as product development, quality assurance, and technical support. They gather client feedback and relay technical concerns to relevant departments, ensuring swift resolution of issues while keeping clients informed throughout the process. This collaborative approach not only helps address immediate problems but also contributes to long-term product or service improvements. Effective communication and teamwork are essential for success in this role.
What are the key skills and qualifications needed to thrive as a Customer Satisfaction Engineer, and why are they important?
To thrive as a Customer Satisfaction Engineer, you need a solid background in technical troubleshooting, customer support, and product knowledge, often supported by a degree in engineering or a related field. Familiarity with CRM platforms, ticketing systems, and diagnostic tools is typically required, along with relevant certifications such as ITIL or Six Sigma. Excellent communication, problem-solving abilities, and a customer-focused mindset are crucial soft skills in this role. These skills ensure prompt and effective resolution of customer issues, driving positive experiences and fostering long-term client relationships.
What engineers make $300,000 a year?
Senior engineers in fields such as software, petroleum, and aerospace often reach or exceed a $300,000 annual salary, especially with experience, advanced skills, and in high-demand industries. Roles involving leadership, specialized technical expertise, or working in competitive markets tend to offer higher compensation packages.
More about Customer Satisfaction Engineer jobs
What job categories do people searching Customer Satisfaction Engineer jobs look for? The top searched job categories for Customer Satisfaction Engineer jobs are:
Qorvo rating
8.2
Based on 20 frontline employees who took The Breakroom Quiz
Job description
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our innovative team is helping connect, protect and power our planet.
Position Summary: We are seeking a dedicated Customer Quality Engineer (CQE) to coordinate with internal teams and customers to address and resolve product quality issues. The CQE will play a key role in ensuring customer satisfaction by managing quality planning, control processes, and continuous improvement initiatives aligned with customer specifications and industry standards such as AS9100, ISO9001, and IATF16949.
Key Responsibilities:
Qualifications:
This position is not eligible for visa sponsorship by the Company.
#LI-SM1
MAKE A DIFFERENCE AT QORVO
We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets - we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to any characteristics protected by applicable law, including race, color, religion, sex (as defined by law), national origin, age, military or veteran status, genetic information, or disability.
Qorvo is an E-Verify Employer. For more information, please see the Right to Work and E-Verify Participation posters.
Position Summary: We are seeking a dedicated Customer Quality Engineer (CQE) to coordinate with internal teams and customers to address and resolve product quality issues. The CQE will play a key role in ensuring customer satisfaction by managing quality planning, control processes, and continuous improvement initiatives aligned with customer specifications and industry standards such as AS9100, ISO9001, and IATF16949.
Key Responsibilities:
- Coordinate cross-functional teams to discuss and resolve product quality issues raised by customers.
- Provide timely updates to customers regarding the status of quality issues and requests.
- Participate in product quality planning and control processes based on customer specifications and requirements.
- Communicate customer feedback and expectations to the quality management team.
- Prepare and update all necessary quality reports as required by customers.
- Collaborate with the quality management team to identify and develop problem-solving methodologies for quality issues.
- Maintain product quality documentation in compliance with industry standards and requirements (AS9100, ISO9001, etc.).
- Support internal and external audits alongside the quality management team.
- Work with Quality Managers and other stakeholders on continuous improvement efforts related to quality issues (A3 problem-solving).
- Address customer quality issues promptly to ensure high levels of customer satisfaction.
Qualifications:
- Bachelor's degree in Engineering, Quality Management, or related field.
- 2+ years experience with customer quality engineering, preferably in a manufacturing environment.
- Knowledge of AS9100/ISO9001/IATF16949 standards and automotive quality management system.
- Strong problem-solving skills and experience with quality improvement methodologies.
- Excellent communication and interpersonal skills to effectively liaise with internal teams and customers.
- Ability to manage multiple priorities and work collaboratively in a team environment.Preferred Additional Skills:
- Background in semiconductor manufacturing or RF device.
- Experience working with contracts related to government procurements.
- Knowledge of Data analystics and statistical processes.
- Knowledge of 8D problem solving methodology.
This position is not eligible for visa sponsorship by the Company.
#LI-SM1
MAKE A DIFFERENCE AT QORVO
We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets - we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to any characteristics protected by applicable law, including race, color, religion, sex (as defined by law), national origin, age, military or veteran status, genetic information, or disability.
Qorvo is an E-Verify Employer. For more information, please see the Right to Work and E-Verify Participation posters.
About Qorvo
Sourced by ZipRecruiter
Industry
Manufacturing and manufacturing
Company size
5,001 - 10,000 Employees
Headquarters location
Greensboro, NC, US
Year founded
1957