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Sr Customer Quality Engineer Jobs (NOW HIRING)

Generac

Senior Customer Quality Engineer

East Peoria, IL

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

East Peoria, IL · On-site

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Oshkosh, WI · On-site

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Sussex, WI

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Embrace HR LLC

$86K - $117K/yr

This company has an exciting and challenging opportunity for a Senior Customer Quality Engineer for the Semiconductor Technologies business located in Newark, Delaware. This Engineer role within the ...

onsemi

Sr. Customer Quality Manager

San Jose, CA · On-site

The Senior Customer Quality Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality ...

onsemi

Sr. Customer Quality Manager

San Jose, CA · On-site

The Senior Customer Quality Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality ...

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Sr Customer Quality Engineer information

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$60.5K

$105.3K

$146.5K

How much do sr customer quality engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for sr customer quality engineer in the United States is $105,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Customer Quality Engineer, and why are they important?

To thrive as a Sr Customer Quality Engineer, you need strong expertise in quality assurance, root cause analysis, and manufacturing processes, typically supported by a degree in engineering or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis software, and Six Sigma or similar certifications is often required. Exceptional problem-solving, communication, and customer relationship management skills help you address client concerns and drive continuous improvement. These competencies are crucial for ensuring product quality, minimizing defects, and maintaining high customer satisfaction in competitive industries.

How does a Sr Customer Quality Engineer typically collaborate with cross-functional teams to address customer concerns?

As a Sr Customer Quality Engineer, you will regularly work with teams from engineering, manufacturing, and customer service to resolve quality issues reported by customers. This often involves leading root cause analyses, coordinating corrective actions, and ensuring timely communication between stakeholders. You’ll serve as the primary quality contact for key customers, advocating their needs internally while balancing technical and business considerations. Effective collaboration and strong communication skills are essential, as the role requires aligning diverse teams to achieve quality and customer satisfaction goals.

What does a Sr Customer Quality Engineer do?

A Sr Customer Quality Engineer is responsible for ensuring that products and services meet both customer and regulatory quality standards. They act as a liaison between the company and its clients to address quality issues, drive continuous improvement, and resolve any concerns related to product performance or reliability. This role often involves analyzing customer feedback, leading root cause investigations, and implementing corrective actions. Sr Customer Quality Engineers also collaborate with internal teams such as manufacturing, engineering, and supply chain to enhance overall product quality.
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What cities are hiring for Sr Customer Quality Engineer jobs? Cities with the most Sr Customer Quality Engineer job openings:
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Sr Customer Quality Engineer jobs near you
Infographic showing various Sr Customer Quality Engineer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $105,293 per year, or $50.6 per hour.
Sr Customer Quality Engineer

Sr Customer Quality Engineer

TE Connectivity

Los Angeles, CA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

TE Connectivity rating

7.5

Company rating: 7.5 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

78th of 144 rated electronics manufacturers

Job description

Job Title: Sr Customer Quality Engineer
Posting Start Date: 6/9/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
The Aerospace Defense Marine Business Unit (ADM BU) is looking for their next SR Customer Quality Engineer (CQE). The main objective of the Customer Quality Engineering role is to be the dedicated TE Quality Focal Point for all Customer Quality activities for a specific allocation of ADM Top Customers. The CQE will be the lead for customer quality initiatives in the West Coast region.
Key customer interface responsibilities include:
  • Driving improvement strategies to customer scorecards
  • Expertise in customer portals (where required)
  • Customer Quality Requirements flow down including and related to FAI's (future PPAPs)
  • Quality manuals
  • Corrective Action processes
  • Change Notifications etc.
  • Executes to meet customer requirements and expectations.
  • Establish strong partnerships and interfaces with the TE plants to influence continuous improvements relating to key internal KPI(s); Voice of Customer (VOC)/Customer Complaints/PPM / COPQ / 8Dtimeliness / 8D evaluation.

This is a Remote Working Opportunity. The ideal candidate will sit in the West Coast.
Job Requirements
  • Review Customer contracts: assess customer specific quality requirements (PPM targets, complaint processing times, FAI requirements, Q-Certification requirements). Negotiate deviations with the customer if required. Communicate Customer requirements within the TE plants/functions to ensure awareness and compliance by providing training, support and organize regular reviews with involved TE plants.
  • Conduct periodic evaluation of TE Customer quality performance: specific focus on number of Customer complaints, PPM level, complaint response times, quality of 8D reports.
  • Prepare for and participate in regular Customer scorecard reviews. This may include developing or contributing to a TE response.
  • Undertake regular visits to Customer plants to build, reinforce and maintain strong partnerships and to exchange on key quality topics.
  • Create and maintain Customer Specific Quality Improvement plans with a focus on systematic, interactional and high-level issues. Share and implement best practices within the ADM organization to exceed customer expectations.
  • Champion in driving the Voice of the Customer (VOC) and Extraordinary Customer Experience (ECE) initiatives back into operational sites and functional organizations. Partners with Operations, Quality, Product Management, Sales, Account Management and Customer Service in organizing and driving initiatives in alignment with overall business objectives and resolution of Customer Complaints
  • Act as the regional lead for NOEs, escalated or high impact customer events and formal customer improvement programs. Supports/coaches the ADM manufacturing plants and distribution locations in the execution of problem-solving processes to ensure timely and robust Customer responses.
  • Complete quality-related surveys for allocated TOP Customers
  • Collection and use of external and internal data to identify key or systemic improvement opportunities and initiate efforts with responsible TE plants to correct.
  • Support TOP Customer audits - Logistical preparation, attendance and co-ordination of the resolution of any non-conformances identified to ensure a timely and robust Customer response/close-out

What your background should look like
  • Bachelor's degree (technical/business)
  • 5 + years of Experience in Quality
  • 3 + years of Experience in direct role(s) interacting with Manufacturing Plants
  • 3 + years of Experience in driving improvement initiatives
  • ADM Quality experience and knowledge preferred
  • PPAP, Customer Special Requirements, Problem Solving, Corrective Action, Quality Systems, Lean practices.
  • Understanding of ADM Products. Previous ADM experience plus.
  • Fluent communication skills; both oral and written.
  • Experience in core business and processes with TE is plus
  • Travel required for position 25% - 50%
  • Please note: This position may involve working with technical data, technology, software/source code, hardware or other items(collectively "items) subject to U.S. and non-U.S. export control laws and regulations. Under these regulations, it may be necessary for TE to verify a candidate's national origin and/or citizenship status to find whether a U.S. or other government export licensee required prior to releasing its technologies to the candidate. If TE finds that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions

Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
• Competitive base salary commensurate with experience: $93,500 - $140,300 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Locations:
Posting City: Los Angeles
Job Country: United States
Travel Required: 25% to 50%
Requisition ID: 153490
Workplace Type: Remote
External Careers Page: Quality

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