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Sr Customer Quality Engineer Jobs (NOW HIRING)

Generac

Senior Customer Quality Engineer

East Peoria, IL

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Oshkosh, WI

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

East Peoria, IL

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Sussex, WI · On-site

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Sussex, WI

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

Generac

Senior Customer Quality Engineer

Oshkosh, WI

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product flowing successfully and is responsible for providing support to quality engineering improvement projects ...

ABB

Senior Customer Quality Engineer

Senatobia, MS · On-site

$72K - $98K/yr

... customer/ stakeholder point of view. Qualifications * Bachelor's or Master's degree in Engineering (Mechanical preferred) with 3+ years of experience in quality. * The ideal candidate should have at ...

Abb Holdings Inc

Senior Customer Quality Engineer

Senatobia, MS · On-site

$72K - $98K/yr

... customer/ stakeholder point of view. Qualifications * Bachelor's or Master's degree in Engineering (Mechanical preferred) with 3+ years of experience in quality. * The ideal candidate should have at ...

Embrace HR LLC

$86K - $117K/yr

This company has an exciting and challenging opportunity for a Senior Customer Quality Engineer for the Semiconductor Technologies business located in Newark, Delaware. This Engineer role within the ...

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$60.5K

$105.3K

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How much do sr customer quality engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for sr customer quality engineer in the United States is $105,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Customer Quality Engineer, and why are they important?

To thrive as a Sr Customer Quality Engineer, you need strong expertise in quality assurance, root cause analysis, and manufacturing processes, typically supported by a degree in engineering or a related field. Familiarity with quality management systems (such as ISO 9001), statistical analysis software, and Six Sigma or similar certifications is often required. Exceptional problem-solving, communication, and customer relationship management skills help you address client concerns and drive continuous improvement. These competencies are crucial for ensuring product quality, minimizing defects, and maintaining high customer satisfaction in competitive industries.

How does a Sr Customer Quality Engineer typically collaborate with cross-functional teams to address customer concerns?

As a Sr Customer Quality Engineer, you will regularly work with teams from engineering, manufacturing, and customer service to resolve quality issues reported by customers. This often involves leading root cause analyses, coordinating corrective actions, and ensuring timely communication between stakeholders. You’ll serve as the primary quality contact for key customers, advocating their needs internally while balancing technical and business considerations. Effective collaboration and strong communication skills are essential, as the role requires aligning diverse teams to achieve quality and customer satisfaction goals.

What does a Sr Customer Quality Engineer do?

A Sr Customer Quality Engineer is responsible for ensuring that products and services meet both customer and regulatory quality standards. They act as a liaison between the company and its clients to address quality issues, drive continuous improvement, and resolve any concerns related to product performance or reliability. This role often involves analyzing customer feedback, leading root cause investigations, and implementing corrective actions. Sr Customer Quality Engineers also collaborate with internal teams such as manufacturing, engineering, and supply chain to enhance overall product quality.
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Sr Customer Quality Engineer jobs near you
Staff / Sr. Customer Quality Engineer

Staff / Sr. Customer Quality Engineer

Infojini Inc

San Jose, CA • On-site

Full-time

Posted 10 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

We are looking for Staff / Sr. Customer Quality Engineer in San Jose, CA for Fulltime position. 

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.


Job details mentioned bellows:

Job Title: Staff / Sr. Customer Quality Engineer

Location: San Jose, CA

Duration: Fulltime

Client: Direct Client

Qualifications

Position Overview
This is a key role in the team of Customer Quality Engineering for our Global customers, including US, EU, Japan and Korea. This role will work seamlessly with related Quality, Engineering and Business groups to ensure timely responses for customer Quality requests, such as handling field returns, supporting customer audits and other compliances needs.
Job Functions
Key front-line interface for Quality and related questions or issues for the assigned regional customer accounts.
Project manage Quality issues diagnoses, root-cause analysis with FA and other groups.
Review FA and co-develop 8D reports to well mange customer-facing communications.
Internalize customer feedback regarding MPS quality and reliability performance against customer requirements and relative to MPS competition.
Help identify opportunities to improve processes between Customer and MPS such as Product Qualification, Spec & Document review, and Auditing etc.
Proactively provide guidance and recommendations to our engineering teams on how best to address customer issues and further elevate customer satisfaction.
Experience Requirements 10+ years experiences in Semiconductor IC Engineering and Quality functions, with proven customer-facing skills and experiences.
Qualifications
Good understanding of Semiconductor manufacturing process, key aspects of IC tests and how ATE test correlates with device behavior and quality.
Good knowledge of IC silicon/package fail mechanisms/symptoms, Reliability and FA process and testing tools and reporting.
Hands on skills in Quality tools and methodologies, statistics and structured problem solving techniques.
Proactively drive issue resolution as a seasoned team player with excellent communication skills, can effectively handle sensitive and proprietary information well.
Proven experiences in managing professional relationship with customers QA functions in US, EU, Japan/Korea, with insights and sensitivities on business cultural differences.
Excellent influence and negotiation skills to respond to difficult news and situations.
Education Requirements
Bsc EE required; Msc EE preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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