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Customer Relations Supervisor Jobs in Nevada (NOW HIRING)

The D Las Vegas

Tables Games Supervisor

Las Vegas, NV · On-site

Acts a customer relations representative for the casino. Maintains a good working relationship with subordinated, peers and executives of the company. SUPERVISES: * Dancing Dealer * Dealers ESSENTIAL ...

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Customer Relations Supervisor information

See Nevada salary details

$12

$27

$51

How much do customer relations supervisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer relations supervisor in Nevada is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $31.83 per hour, depending on experience, location, and employer.

What is a customer relations supervisor?

A Customer Relations Supervisor is a professional responsible for overseeing a team that manages customer inquiries, complaints, and feedback. They ensure that customers receive high-quality service by training staff, developing customer service policies, and resolving complex issues escalated by their team. Their goal is to maintain customer satisfaction, foster loyalty, and improve the overall customer experience. Additionally, they may analyze customer data and feedback to identify trends and recommend improvements to products or services.

What are the key skills and qualifications needed to thrive as a customer relations supervisor?

To thrive as a Customer Relations Supervisor, you need expertise in conflict resolution, customer service management, and a background in business or communications, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software and proficiency in tools like Zendesk or Salesforce are typically required. Exceptional interpersonal skills, leadership, and the ability to remain calm under pressure help you motivate teams and resolve complex customer issues. These skills are crucial for ensuring high customer satisfaction, efficient team operations, and maintaining a positive company reputation.

What are some common challenges faced by a customer relations supervisor, and how can they be effectively managed?

Customer Relations Supervisors often encounter challenges such as handling escalated customer complaints, balancing team workloads, and ensuring consistent service quality. Effective management involves strong communication skills, setting clear expectations with both customers and staff, and providing regular training to the team. Proactively addressing issues, fostering a supportive team environment, and using data to identify trends can help supervisors maintain high customer satisfaction and team morale.

What is the difference between Customer Relations Supervisor vs Customer Service Manager?

AspectCustomer Relations SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; experience in customer serviceBachelor's degree often preferred; experience in customer service or team leadership
Work EnvironmentCall centers, retail, hospitality, corporate officesCall centers, retail, corporate offices, service departments
Employer & Industry UsageCustomer-focused roles across various industriesOversees customer service teams, improves service quality
Common Search & ComparisonFocuses on supervising customer relations activitiesFocuses on managing overall customer service operations

The Customer Relations Supervisor primarily oversees customer interactions and maintains relationships, often focusing on specific accounts or regions. The Customer Service Manager has a broader role, managing the entire customer service team and strategy. Both roles require customer service experience, but the supervisor role is more focused on direct relationship management, while the manager handles overall service quality and team leadership.

Is customer relations a stressful job?

Customer Relations Supervisors often handle challenging interactions and resolve complaints, which can contribute to workplace stress. The level of stress varies depending on the industry, workload, and support systems in place, but strong communication and problem-solving skills are essential to managing stress effectively.

What are popular job titles related to Customer Relations Supervisor jobs in NV?

For Customer Relations Supervisor jobs in NV, the most frequently searched job titles are:

Customer Relations Supervisor jobs near you
Infographic showing various Customer Relations Supervisor job openings in Nevada as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,667 per year, or $27.2 per hour.

Client Relations Supervisor

Compagnie Financière Richemont SA

Las Vegas, NV • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Support the planning and execution of client initiatives before, during, and after service activities to drive client growth.

  • Achieve individual and team sales targets by utilizing sales techniques, developing cross-selling, and leveraging product knowledge.

  • Provide onboarding and ongoing support to stylists on clienteling tools, data collection, and client segmentation to enhance client relationships.

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Role Overview

The Client Relations Supervisor is responsible for driving retail sales as well as partnering with the Boutique Director to create a strong clienteling culture and drive client growth within its home boutique. This role supports the planning and execution of client initiatives for each customer before, during and after service activities. The Client Relations Supervisor closely collaborates with the regional retail team to ensure CRM, Client Development and Special Events activities are executed according to the direction given by management and ensure proper follow-up is conducted by each stylist with their clients.

Responsibilities

  • Sales
  • Achieve Individual Sales Goal by using appropriate sales techniques:
  • Reach monthly, weekly, and annual store targets with the team.
  • Increase average basket in quantity and value (UPT, AVT).
  • Develop cross-selling.
  • Leverage product knowledge.
  • Identify potential partnership with external organization to drive additional sales.
  • Develop tools to support pro-active business.
  • Partner with corporate team to develop an outlet contact plan.
  • CRM mentorship program
  • Provide on-boarding trainings for new hires covering utilization of the Chloe Clienteling App, Data Capture and Client Segmentation as well as the omnichannel tools available to them.
  • Support Stylists who are experiencing difficulties in following areas by sharing best practices and building action plans: outreach-to-appointment conversion, data collection, client segmentation growth, UPT, AVT.
  • Ensure each stylist use Clientela on a daily basis and complete 100% of tasks assigned to them.
  • Client segmentation progression, client retention and client reactivation
  • Top Clients:
  • Ensure personalized actions are taken to maintain strong personal relationships with each top client and increase business generated by these segments according to target given by management.
  • Repeater Clients:
  • Reach-out to all contactable intermediate segments' clients about key brand messages, special promotions and latest deliveries and increase business generated by these segments according to target given by management.
  • Explorer Clients:
  • Ensure properly, timely and meaningful follow-up of all new clients.
  • All stylists to outreach to achieve repeat sales from new clients according to target given by management.
  • Sleepers:
  • Ensure actions are taken to reactivate "hot inactive" clients according to target given by management.

Qualifications

  • Minimum 3 years in retail
  • Experience with clienteling software preferred

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer - United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range: $25-28

Salary will be determined based on relevant skills and experience.

#Richemont #WeCraftTheFuture

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