ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Tennessee (NOW HIRING)

next page

Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Tennessee

Customer Operations Associate information

See Tennessee salary details

$8

$23

$45

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Tennessee is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Tennessee?

The most popular types of Customer Operations jobs in Tennessee are:

What are popular job titles related to Customer Operations Associate jobs in Tennessee?

For Customer Operations Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Tennessee look for?

The top searched job categories for Customer Operations Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Operations Associate jobs?

Cities in Tennessee with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Tennessee as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,535 per year, or $23.3 per hour.

Reserve Operations Associate

Nashville, TN • On-site

CHANDLER & CAMPBELLE INVESTMENT GROUP LLC
See more jobs at CHANDLER & CAMPBELLE INVESTMENT GROUP LLCexternal

Part-time

Re-posted 14 days ago

Job description

Chandler and Campbelle Investment Group (CCD) is seeking dependable and customer-focused Reserve Operations Associates to provide flexible support for our valet, passenger assist, cashier, and keybox operations at Nashville International Airport. This role is ideal for individuals who are reliable, professional, and enjoy working in a fast-paced airport environment while delivering excellent customer service.

Reserve team members provide coverage as needed to support daily operations, peak travel periods, employee absences, and special events. This position offers flexible scheduling and the opportunity to gain valuable experience in airport operations, customer service, and hospitality.

The Reserve Operations Associate will assist with a variety of operational duties, including supporting valet operations, providing passenger assistance, and helping ensure smooth daily operations across assigned work areas. Responsibilities include greeting customers, providing directions, assisting travelers with general airport inquiries, supporting ADA compliance by assisting passengers with accessibility needs, and maintaining a professional and welcoming presence at all times. Employees may also assist with cashier functions, including processing payments, handling transactions accurately, and providing excellent customer service. In addition, the role may involve keybox support, including issuing and receiving keys, maintaining accurate records, and ensuring compliance with operational procedures. Team members may rotate between operational areas based on business needs.

The ideal candidate is reliable, punctual, and able to work both independently and as part of a team. Strong communication, customer service, and problem-solving skills are essential. Candidates must be comfortable working in a high-traffic environment, outdoors in various weather conditions, and standing or walking for extended periods. Previous experience in customer service, hospitality, transportation, valet, cashier, or airport operations is preferred but not required.

All candidates must be able to pass a background check and be eligible to obtain and maintain a TSA-issued airport security badge. Flexible availability, including early mornings, evenings, weekends, and holidays, is required.

Apply