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Customer Operations Associate Jobs in Iowa (NOW HIRING)

Financial Integrators

Operations Associate

Des Moines, IA · On-site

$21 - $28/hr

We are seeking a detail-oriented Operations Associate to support the administrative engine of our ... Create and maintain new customer files that are highly organized and fully compliant with industry ...

Vision Financial Group

Operations Associate

Des Moines, IA · On-site

$21 - $28/hr

We are seeking a detail-oriented Operations Associate to support the administrative engine of our ... Create and maintain new customer files that are highly organized and fully compliant with industry ...

Financial Integrators

Operations Associate

Des Moines, IA · Hybrid

$21 - $28/hr

Description We are seeking a detail-oriented Operations Associate to support the administrative ... Create and maintain new customer files that are highly organized and fully compliant with industry ...

Landus

Agronomy Operations Associate

Bradford, IA · On-site

Description About the Role As an Operations Associate specializing agronomy operations, you will ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. Tender to ...

Landus

Agronomy Operations Associate

Bradford, IA · On-site

About the Role As an Operations Associate specializing agronomy operations, you will play a vital ... customers. This role may include traveling to locations to support operations and maintain ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Iowa

Customer Operations Associate information

See Iowa salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer operations associate in Iowa is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Iowa? The most popular types of Customer Operations jobs in Iowa are:
What are popular job titles related to Customer Operations Associate jobs in Iowa? For Customer Operations Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Iowa look for? The top searched job categories for Customer Operations Associate jobs in Iowa are:
What cities in Iowa are hiring for Customer Operations Associate jobs? Cities in Iowa with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Operations Associate

Financial Integrators

Des Moines, IA • On-site

$21 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description:

We are seeking a detail-oriented Operations Associate to support the administrative engine of our wealth management practice. In this role, you’ll partner with our advisors to create seamless client onboarding experiences, set up new accounts, and keep client files flawless and compliant. If you pride yourself on the details, enjoy solving problems, and love delivering top-notch customer service to clients and team members alike, we’d love to have you on board!


Location: This position is based in Des Moines, IA. A hybrid work schedule is available, with a mix of in-office and remote work to support collaboration, flexibility, and business needs.


Who We Are: Financial Integrators is a comprehensive wealth management firm that simplifies complex financial landscapes for individuals, families, and business owners. By combining personalized financial planning with professional asset management, tax optimization, and estate strategies, they unify every aspect of a client’s financial life into one cohesive roadmap. Whether protecting assets through tailored insurance or navigating business succession and retirement plans, Financial Integrators uses a collaborative, team-based approach to provide the clarity and confidence needed to secure a lasting financial legacy.


What You’ll Do:


Drive Client Onboarding & Account Execution

  • Properly establish new client financial accounts by preparing and submitting all required documentation.
  • Review paperwork for absolute completeness and accuracy to ensure a seamless onboarding experience.
  • Prepare essential forms and materials for client meetings, ensuring advisors have real-time, accurate data.
  • Submit and track all required account documentation, actively following through to successful completion.

Maintain Compliance & Data Integrity

  • Create and maintain new customer files that are highly organized and fully compliant with industry regulations.
  • Prepare required ongoing operational forms related to the maintenance of existing client accounts.
  • Leverage internal systems to maintain secure, consistent, and high-quality documentation controls across all workflows.

Deliver Service Excellence

  • Resolve internal and external customer inquiries with clarity, speed, and professionalism.
  • Maintain strict team standards as set out in our Service Level Agreement (SLA) timing and performance commitments.
  • Provide top-tier customer service to all internal team members and external client contacts.


What’s in it for you?

We provide a total rewards package focused on your health, family, and financial security. This includes comprehensive medical, dental, and vision options alongside company-paid disability and life insurance. We support your work-life balance with PTO, paid holidays, volunteer time off, and paid parental leave. Finally, we invest in your future through a 401(k) plan and a robust Employee Assistance Program for professional support.


Compensation: The anticipated wage for this position is $21-$28 per hour, based on your level of experience and technical expertise.


Requirements:
  • Associate’s degree in a related field, or equivalent professional experience.
  • Exceptional organizational and time management skills; the ability to identify, prioritize, and follow through with team tasks and client needs.
  • Strong attention to detail with the proven ability to work efficiently and accurately under strict deadlines.
  • A proactive problem solver and reliable team player with professional oral and written communication skills.

Physical Requirements

  • Ability to sit or stand for extended periods in an office environment.
  • Work on a computer for long durations.
  • Occasionally lift up to 15 pounds.