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Customer Operations Manager Jobs in Iowa (NOW HIRING)

MRINetwork

Operations Manager

Creston, IA · On-site

Operations Manager Our Creston, IA Food Manufacturing client is looking to hire an Operations ... with customer and regulatory regulations. * Provide coaching and development of plant staff to ...

Waste Management

Operations Manager

Fairfield, IA

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Fairfield, IA

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Fairfield, IA

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Fairfield, IA · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Amazon

Operations Manager

Davenport, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

enviroserve

Operations Manager

Des Moines, IA

The primary duties of the Operations Manager involve planning, directing, and coordinating the ... customer satisfaction. * Develop and maintain relationships with key vendors and suppliers to ...

Amazon

Operations Manager

Bondurant, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Davenport, IA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Dayton Freight

Operations Manager

Altoona, IA · On-site

Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...

Dayton Freight

Operations Manager

Altoona, IA

Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...

Dayton Freight

Operations Manager

Altoona, IA · On-site

Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Iowa

Customer Operations Manager information

See Iowa salary details

$41.8K

$116.2K

$127.3K

How much do customer operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer operations manager in Iowa is $116,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,900.00 and $125,900.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Iowa? The most popular types of Customer Operations jobs in Iowa are:
What are popular job titles related to Customer Operations Manager jobs in Iowa? For Customer Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Iowa look for? The top searched job categories for Customer Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Customer Operations Manager jobs? Cities in Iowa with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Customer Service and Operations Manager

Customer Service and Operations Manager

Robert Half

North Liberty, IA • On-site

$38 - $44/hr

Temporary

Posted 24 days ago

Job description

Robert Half is partnering with a well-established organization in the distribution space to hire a Customer Service and Operations Manager. This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.

This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution.


Key Responsibilities

  • Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel
  • Oversee end-to-end order processing, including order entry, pricing verification, and invoicing
  • Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery
  • Act as the primary escalation point for customer issues and drive timely resolution
  • Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving
  • Review and manage inventory activities including adjustments, transfers, returns, and reconciliations
  • Ensure accurate documentation and compliance with shipping, receiving, and billing processes
  • Maintain and update inventory records and oversee year-end reconciliation efforts


Operations & Office Oversight

  • Coordinate shipping and receiving processes, including documentation and inventory commitments
  • Work within ERP systems for order management, inventory tracking, and reporting
  • Approve vendor invoices and manage petty cash reconciliation
  • Serve as ISO coordinator and support compliance-related initiatives
  • Act as liaison with external partners such as warehouses and property management


Qualifications

  • 3+ years of customer service experience, preferably within distribution, logistics, or a related industry
  • Previous leadership or supervisory experience
  • Strong working knowledge of order entry, inventory management, and ERP systems
  • Familiarity with DG (Dangerous Goods) systems and shipping/warehousing regulations is a plus
  • Excellent communication, problem-solving, and organizational skills
  • Ability to manage multiple priorities in a fast-paced, detail-oriented environment

•Education

  • High school diploma or GED required
  • Associate’s degree (or equivalent experience) preferred


Why This Role?

  • High-visibility leadership position with cross-functional impact
  • Opportunity to improve processes and drive team performance
  • Stable organization with strong operational footprint
  • Ability to work 1-2 days a week from home


If you’re a hands-on leader who enjoys improving customer experience while staying close to operations, we want to connect with you.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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