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Customer Operations Manager Jobs in Iowa (NOW HIRING)

Operations Manager

West Des Moines, IA · On-site

$47K - $55K/yr

Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...

About the Job Operations Manager is responsible for all daily manufacturing operations and ... Understand and deliver customer requirements * Ensure a safe work environment through safe work ...

About the Job Operations Manager is responsible for all daily manufacturing operations and ... Understand and deliver customer requirements * Ensure a safe work environment through safe work ...

Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...

Main customer contact. Major focus on DOT and safety compliance, monitoring preventative ... operation staff and management via Qualcomm, telephone and in person. · Ability to suggest and ...

Main customer contact. Major focus on DOT and safety compliance, monitoring preventative ... operation staff and management via Qualcomm, telephone and in person. • Ability to suggest and ...

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

Knowledge of inventory management, customer service, budgets, and quality control * Skilled at reengineering operations, creating policies, and implementing new strategies * Skilled at communicating ...

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

... customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric ... Operations & Production Management * Oversee all workshop repair, reclamation and refurbishment ...

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Customer Operations Manager information

See Iowa salary details

$41.8K

$116.2K

$127.3K

How much do customer operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer operations manager in Iowa is $116,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,900.00 and $125,900.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Iowa? The most popular types of Customer Operations jobs in Iowa are:
What are popular job titles related to Customer Operations Manager jobs in Iowa? For Customer Operations Manager jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Customer Operations Manager jobs? Cities in Iowa with the most Customer Operations Manager job openings:
Operations Manager

Operations Manager

SYNERGY HomeCare

West Des Moines, IA • On-site

$47K - $55K/yr

Full-time

Re-posted 20 days ago


Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Designated Manager, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring the full support for fuller lives and to elevate their confidence knowing they have someone like you by their side.

Do you:

  • Excel at leading a team?
  • Enjoy helping clients and caregivers in the community?
  • Take charge with a warm smile?

We have an opening for a Designated Manager who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to lead a team that is caring for a wide variety of people; spanning all ages and all abilities. We are seeking a Designated Manager to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Designated Manager position. What you should know about the Designated Manager position with SYNERGY HomeCare:

Designated Manager Benefits:

  • Competitive pay
  • Paid earned vacation and travel allowances
  • Liability Insurance, Workers’ Compensation coverage, and unemployment insurance
  • Expense reimbersment stipend
  • Worldclass franchise initial training and yearly conference in AZ or FL
  • Potential Bonus - based on growth
  • Company Vehicle

Designated Manager Responsibilities:

  • Accountability to franchise owner with total oversight over the business
  • Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service
  • Develop annual business plans, budgets, and operational plans - manage metrics to ensure hitting growth targets
  • Leadership for entire office team - management of team including hiring, performance management
  • Ensure positive business and financial performance
  • Maintain billing and payroll
  • Manage overall budget for the business

Designated Manager Requirements:

  • Experience – Three years supervisory or management experience - home care setting preferred
  • Education – Min. Associates degree - Bachelor’s degree strongly preferred
  • Skills – Knowledge of healthcare operations, leadership skills, budgeting and financial management, exemplary customer service skills
  • Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and can provide outstanding leadership to the team.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!