Operations Manager
Altoona, IA · On-site
Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...
Operations Manager
Altoona, IA · On-site
Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service ...
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service ...
Operations Manager
Altoona, IA · On-site
Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...
Operations Manager
Altoona, IA · On-site
Overview Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established ...
Sales Operations Manager
Pella, IA · On-site
Serve as the business owner for CRM and other sales operations systems, ensuring they are effectively utilized to improve workflows, customer interactions, reporting, and operational efficiency.
Quick apply
Sales Operations Manager
Pella, IA · On-site
Serve as the business owner for CRM and other sales operations systems, ensuring they are effectively utilized to improve workflows, customer interactions, reporting, and operational efficiency.
Operations Supervisor
Altoona, IA · On-site
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
Operations Supervisor
Altoona, IA · On-site
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
Maintain excellent communication with external and internal customers * Assist with training ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...
This Lead will be responsible for working closely with the unique on-site program managers in their ... internal customers/partners at their local data center. Site Logistics Operations Lead ...
This Lead will be responsible for working closely with the unique on-site program managers in their ... internal customers/partners at their local data center. Site Logistics Operations Lead ...
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
New
Quick apply
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
New
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
New
Quick apply
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
New
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
Support customer and internal reporting requirements. * Manage document distribution and revision ... Plant Operations Personnel * Union Representatives * Procurement Personnel * Contractors and ...
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
Quick apply
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
... customer needs, and managing available resources. Creates team member alignment by determining ... operations. Actively collaborates with managers, supervisors, and team members to successfully ...
Associate Operations Technician or Operations Technician (UN204)
Newton, IA · On-site
$32.86 - $43.24/hr
What Is Desired: • Gas Operations degree • Team player mindset with ability to communicate effectively with peers and management • Strong customer service focus • Knowledge of principles of ...
Associate Operations Technician or Operations Technician (UN204)
Newton, IA · On-site
$32.86 - $43.24/hr
What Is Desired: • Gas Operations degree • Team player mindset with ability to communicate effectively with peers and management • Strong customer service focus • Knowledge of principles of ...
Two Rivers Coop - Tender/Truck Driver
IA · On-site
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
Two Rivers Coop - Tender/Truck Driver
IA · On-site
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
Quick apply
The Driver professionally represents Two Rivers in the community and in all interactions with customers. The Driver reports to the Agronomy Operations Manager. Location: 311 Highway 163, Otley, IA ...
Unloading raw materials, loading finished products (trucks, railcars, etc.) and controlling inventory to meet both internal and external customer needs * Open communication with peers and management ...
Unloading raw materials, loading finished products (trucks, railcars, etc.) and controlling inventory to meet both internal and external customer needs * Open communication with peers and management ...
Customer Operations Manager information
See Pella, IA salary details
$45.2K - $53.6K
3% of jobs
$53.6K - $62K
0% of jobs
$62K - $70.4K
3% of jobs
$70.4K - $78.8K
2% of jobs
$78.8K - $87.2K
2% of jobs
$87.2K - $95.6K
3% of jobs
$95.6K - $104K
1% of jobs
$104K - $112.4K
1% of jobs
$112.4K - $120.8K
0% of jobs
$120.8K - $129.2K
1% of jobs
$130K is the 25th percentile. Wages below this are outliers.
$129.2K - $137.6K
83% of jobs
$45.2K
$125.6K
$137.6K
How much do customer operations manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for customer operations manager in Pella, IA is $125,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,100.00 and $136,100.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What job categories do people searching Customer Operations Manager jobs in Pella, IA look for? The top searched job categories for Customer Operations Manager jobs in Pella, IA are:
What cities near Pella, IA are hiring for Customer Operations Manager jobs? Cities near Pella, IA with the most Customer Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Dayton Freight rating
8.9
Based on 61 frontline employees who took The Breakroom Quiz
3rd of 359 rated logistics
Job description
Overview
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines.
Responsibilities
Qualifications
Benefits
manager, operations, operations manager, management, LTL, transportation, trucking, family, customer oriented, leader, driver leader, dock leader
Physical Demands
This position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service center budget guidelines.
Responsibilities
- Utilize T.E.A.M. System for P&D and Dock Operations as well as trailer utilization report to maximize resource (i.e. company assets, equipment, personnel) capabilities.
- Prepare and compile daily, weekly, monthly production and service records and measure conformance to stated service center objectives.
- Observe, inspect and measure proficiencies in service center personnel to determine changes in work practices and/or procedures necessary to improve overall service center operations.
- Review logs and reports and confers with shift supervisory personnel to ascertain scheduling, production and administrative support function requirements.
- Maintain superior internal and external customer relations, consistent with company policies.
- Receive constructive criticism and praise in a business-like fashion and maintains a professional, positive attitude.
- Assist in the training, development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentation.
- Responsible for recruitment of prospective subordinate employees, including screening, qualifying and interviewing in conjunction with Service Center Manager.
- Inspect Service Center facilities for conformance to prescribed standards of safety and cleanliness.
- Inspect service center for security, such as Bay doors locked at the end of each shift, tractors locked, key properly stored in designated area, freight in appointment trailers locked.
- Responsible for routine maintenance/repairs and initiates requisitions for corrective actions required through service center manager.
- Work closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of on-time service performance requirements.
- Confer with various departments to ensure coordination of service center activities; i.e. line haul, sales, maintenance and claims.
- Issue directives to subordinates to coordinate the movement of expedited, late or special circumstance freight.
- Assist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated; coordinates same with Director of Safety. Is knowledgeable and has understanding and application of company safety practices including DOT, EPA, ICC and OSHA rules and regulations and ensures worker compliance.
- Participate in Controlled Substance Testing Program, which meets minimum Federal Motor Carrier Safety Regulations for Pre-Employment, Random Reasonable Cause and Post Accident Testing.
- Assist in the preparation and conduct of regular service center meetings in order that all supervisory, staff and production/service personnel might be properly informed relative to service center performance, company trends, sales/marketing plans as well as individual accomplishments and performances. Is similarly for effective, consistent communications at the highest level possible as well as for facilitating our Open-Door policy.
- Coordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process; is persistent in our corporate commitment to quality and excellence. Timely and effectively handles special assignments as directed.
Qualifications
- Knowledge of the LTL/ Transportation Industry
- Has managed Drivers and Dockworkers
- Knowledge of the surrounding geographical area to the Service Center
Benefits
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Professional, positive and people-centered work environment
- Modern facilities
- Clean, late model equipment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
manager, operations, operations manager, management, LTL, transportation, trucking, family, customer oriented, leader, driver leader, dock leader
Physical Demands
This position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What Dayton Freight employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dayton Freight
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
5,001 - 10,000 Employees
Headquarters location
Dayton, OH, US
Year founded
1981