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Customer Operations Associate Jobs in Iowa (NOW HIRING)

LHH US

Operations Associate

West Des Moines, IA · Hybrid

$19 - $20/hr

Operations Associate I The Operations Associates assist our financial advisors and broader team ... Utilize the CRM (Client Relationship Management) tool to accurately record and note each call

LHH US

Operations Associate

West Des Moines, IA · Hybrid

$19 - $20/hr

Operations Associate I The Operations Associates assist our financial advisors and broader team ... Utilize the CRM (Client Relationship Management) tool to accurately record and note each call

Landus

Operations Associate

Early, IA · On-site

Description About the Role As a Grain Operations Associate specializing in grain operations, you ... Provide prompt, professional, and courteous customer service. Requirements The ideal candidate will ...

Landus

Operations Associate

Ida Grove, IA · On-site

Description About the Role As an Operations Associate specializing in grain and agronomy operations ... Unload bulk and packaged product and pump bulk chemicals into customer tanks. Tender to applicators.

Landus

Operations Associate

Ida Grove, IA · On-site

Job Type Full-time Description About the Role As an Operations Associate specializing in grain and ... customers. This role will be traveling to locations to support the operations and maintain ...

Landus

Operations Associate

Farnhamville, IA · On-site

Job Type Full-time Description About the Role As an Operations Associate specializing in grain and ... customers. This role will be traveling to locations to support the operations and maintain ...

Landus

Operations Associate

Bradford, IA · On-site

Description About the Role As a Grain Operations Associate specializing in grain operations, you ... Provide prompt, professional, and courteous customer service. Requirements The ideal candidate will ...

Landus

Operations Associate

Farnhamville, IA · On-site

Description About the Role As an Operations Associate specializing in grain and agronomy operations ... Unload bulk and packaged product and pump bulk chemicals into customer tanks. Tender to applicators.

Landus Cooperative

Operations Associate

Bradford, IA · On-site

About the Role As a Grain Operations Associate specializing in grain operations, you will play a ... and customers. This role will be traveling to locations to support operations and maintain ...

Landus

Operations Associate

Early, IA · On-site

Job Type Full-time Description About the Role As a Grain Operations Associate specializing in grain ... and customers. This role will be traveling to locations to support operations and maintain ...

Landus

Operations Associate

Bradford, IA · On-site

Job Type Full-time Description About the Role As a Grain Operations Associate specializing in grain ... and customers. This role will be traveling to locations to support operations and maintain ...

Landus Cooperative

Operations Associate

Early, IA · On-site

About the Role As a Grain Operations Associate specializing in grain operations, you will play a ... and customers. This role will be traveling to locations to support operations and maintain ...

Landus

Operations Associate

Rake, IA · On-site

Job Type Full-time Description About the Role As an Operations Associate specializing in grain and ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

Landus Cooperative

Operations Associate

Rake, IA · On-site

Description: About the Role As an Operations Associate specializing in grain and agronomy ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

Landus Cooperative

Operations Associate

Perry, IA · On-site

Description: About the Role As an Operations Associate specializing in grain and agronomy ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

Landus

Operations Associate

Perry, IA · On-site

Description About the Role As an Operations Associate specializing in grain and agronomy operations ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

Landus

Operations Associate

Rake, IA · On-site

Description About the Role As an Operations Associate specializing in grain and agronomy operations ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

Landus

Operations Associate

Perry, IA · On-site

Job Type Full-time Description About the Role As an Operations Associate specializing in grain and ... Unload bulk and packaged products and pump bulk chemicals into customer tanks. * Tender to ...

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Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Iowa

Customer Operations Associate information

See Iowa salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer operations associate in Iowa is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in Iowa? The most popular types of Customer Operations jobs in Iowa are:
What are popular job titles related to Customer Operations Associate jobs in Iowa? For Customer Operations Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Iowa look for? The top searched job categories for Customer Operations Associate jobs in Iowa are:
What cities in Iowa are hiring for Customer Operations Associate jobs? Cities in Iowa with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Operations Associate

LHH US

West Des Moines, IA • Hybrid

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Operations Associate I
The Operations Associates assist our financial advisors and broader team with managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics when dealing with others and performing work activities. The Operations Associate is responsible for providing support services for assigned Financial Advisors as well as orphaned accounts for the OSJ. Duties include, but are not limited to, administrative tasks, business processing, executing trades for clients within the scope of their authority, and customer service interactions.
Location: West Des Moines IA USA 50266
Shift: Hybrid - 2 Days in office (Thursday is anchor day, after training choose second day) - 8:30 am - 5:00 pm
Compensation: $19.00 - $20.00 per hour
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Process daily work associated with your department which may include asset movement, account transfers, or new account set-up and maintenance
  • Process routine and complex transactions in an accurate, timely and efficient manner
  • Proactively work to identify, interpret and resolve potential problems
  • Handle complex and escalated phone calls from representatives and customers to resolve issues
  • Provide support to our clients in all aspects of their business, including brokerage operations, advisory accounts, transfers, direct business, etc.
  • Provide support to our clients with the navigation and use of various technological systems associated with the Broker/Dealer
  • Maintain minimum call handling requirements and quality review scores while adhering to the assigned work schedule
  • Utilize the CRM (Client Relationship Management) tool to accurately record and note each call
  • Participate in special projects as assigned
  • Provide training support on department processes and system navigation
  • Independently follow procedures to meet service level agreements and achieve quality metrics
  • Learn, use, and support various financial products, software, and systems
  • Comply with company policies and regulatory requirements
QUALIFICATIONS:
  • High School Diploma or GED
  • 1+ years of experience working with Microsoft Office
  • 1+ years of experience in data entry processing in a high-volume and deadline-driven environment
  • High attention to detail; the ability to process work accurately and meet deadlines
  • Ability to work independently and think critically exercising good judgment
  • Excellent problem-resolution, organizational, and follow-up skills
  • Strong professional communication
  • Ability to develop positive working relationships
  • Ability to embrace change and work in a fast-paced environment
Pay Details: $19.00 to $20.00 per hour
Search managed by: Jason Timothy
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.