1

Insurance Operations Jobs in Iowa (NOW HIRING)

Proactively understand business strategies, operational pain points, regulatory drivers, and market trends impacting insurance operations. * Facilitate ongoing communication between business and ...

New

Proactively understand business strategies, operational pain points, regulatory drivers, and market trends impacting insurance operations. * Facilitate ongoing communication between business and ...

Proactively understand business strategies, operational pain points, regulatory drivers, and market trends impacting insurance operations. * Facilitate ongoing communication between business and ...

The Solutions Delivery Manager serves as a strategic liaison between Technology and WRB Insurance Business Units. This role is responsible for understanding business strategies, operational needs ...

Qualifications and Experience * 3+ years of experience in insurance operations, financial services, workload management, operations planning, or other relevant experience. * Experience with life ...

next page

Showing results 1-20

Insurance Operations information

See Iowa salary details

$22.7K

$64.3K

$142.9K

How much do insurance operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for insurance operations in Iowa is $64,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,306.00 and $80,527.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Iowa?

The most popular types of Insurance Operations jobs in Iowa are:

What are popular job titles related to Insurance Operations jobs in Iowa?

For Insurance Operations jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Insurance Operations jobs?

Cities in Iowa with the most Insurance Operations job openings:

Infographic showing various Insurance Operations job openings in Iowa as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,285 per year, or $30.9 per hour.

Director New Business Operations

West Des Moines, IA • On-site

Athene
Finance and Insurance • 1 - 5K employees

Other

Re-posted 24 days ago


Athene rating

7.1

Company rating: 7.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose

The Director, New Business Operations is responsible for leading the effective and efficient execution of Athene’s New Business organization, including New Business Processing, Suitability, and the New Business Hybrid Contact Center. Reporting to the Vice President, Operations – New Business, this leader is accountable for delivering operational excellence through efficient, compliant, and customer-focused service while developing organizational capability to support Athene’s continued growth.

Accountabilities
  • Lead New Business Processing, Suitability, and Hybrid Contact Center operations to achieve service, quality, productivity, compliance, and customer experience objectives.
  • Develop and execute operational strategies that improve end-to-end new business processes, enhance producer and policyholder experiences, and support Athene's continued growth.
  • Monitor operational performance using key performance indicators, identify opportunities through data and analytics, and drive continuous process improvement, automation, and scalable solutions.
  • Build strong cross‑functional partnerships with Distribution, Technology, Compliance, Legal, Risk, Product, Finance, and Workforce Management to optimize operational effectiveness and successfully deliver strategic initiatives.
  • Lead, coach, and develop managers while fostering an inclusive, high‑performing culture grounded in accountability, continuous learning, innovation, and People‑Centered Leadership.
  • Champion change management initiatives, operational excellence, and responsible adoption of AI‑enabled capabilities to improve efficiency while maintaining strong governance, risk management, and compliance.
Qualifications and Experience
  • 7+ years of relevant experience; including 4+ years of formal or informal leadership within insurance, annuities, financial services, or related operations.
  • Demonstrated expertise leading New Business Operations, Suitability, Contact Center Operations, or similar insurance operations with a track record of operational excellence, process optimization, and organizational leadership.
  • Proven ability to lead large‑scale operational change, influence cross‑functional stakeholders, develop high‑performing leaders, and drive innovation using strong analytical, critical thinking, and problem‑solving skills.
  • Experience leveraging technology, workflow automation, AI‑enabled solutions, and data‑driven decision making to improve operational performance, scalability, and customer experience while maintaining appropriate governance.
  • Strong knowledge of insurance operations, regulatory requirements, operational risk management, and compliance within a highly regulated environment.
  • Bachelor's degree or equivalent relevant experience.

Athene is a Military Friendly Employer! Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

#J-18808-Ljbffr

What Athene employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom