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Insurance Operations Jobs in Iowa (NOW HIRING)

Athene

Senior Process Analyst

West Des Moines, IA

Coordinate the evaluation, prioritization, and business case development for AI tools and automation opportunities within Insurance Operations * Define measurement frameworks and success metrics to ...

Chubb

Insurance Specialist

Johnston, IA

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a ...

CORN, LP

Operations Technician

Goldfield, IA · On-site

$25/hr

Dental insurance * Employee assistance program * Employee discount * Flexible spending account ... YOUR ROLE AS AN OPERATIONS TECHNICIAN: In this position, you'll monitor equipment performance ...

Marsh LLC

Processing Specialist II

Urbandale, IA · On-site

Excellent communication and customer service skills What makes you stand out: * 5+ years of experience in policy processing, billing, invoicing, or related insurance operations * Experience working ...

CORN, LP

Operations Technician

Goldfield, IA · On-site

$25/hr

Dental insurance * Employee assistance program * Employee discount * Flexible spending account ... YOUR ROLE AS AN OPERATIONS TECHNICIAN: In this position, you'll monitor equipment performance ...

CSA Global LLC

Operations Manager

Fort Dodge, IA

Working from operations centers and shipyards to training sites and program offices, CSA deploys ... Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life ...

Marsh McLennan

Processing Specialist II

Urbandale, IA · On-site

Excellent communication and customer service skills What makes you stand out: * 5+ years of experience in policy processing, billing, invoicing, or related insurance operations * Experience working ...

CSA Global LLC

Operations Manager

Fort Dodge, IA · On-site

Working from operations centers and shipyards to training sites and program offices, CSA deploys ... Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life ...

AgState

Operations Technician

Albert City, IA · On-site

Operations Technician - Liquid Fertilizer Plant AgState is currently seeking an Operations ... Life Insurance * Salary Continuation * Long Term Disability * Supplemental Insurance * Career ...

AgState

Operations Technician

Emmetsburg, IA · On-site

Operations Technician AgState is currently seeking an Operations Technician! Do you love working ... Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP ...

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Showing results 1-20

All JobsInsurance Operations JobsInsurance Operations Jobs in Iowa

Insurance Operations information

See Iowa salary details

$22.7K

$64.3K

$142.9K

How much do insurance operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for insurance operations in Iowa is $64,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,306.00 and $80,527.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Operations position, and why are they important?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the main responsibilities and daily tasks of someone working in Insurance Operations?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What is an Insurance Operations job?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What are the most commonly searched types of Insurance Operations jobs in Iowa? The most popular types of Insurance Operations jobs in Iowa are:
What are popular job titles related to Insurance Operations jobs in Iowa? For Insurance Operations jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Insurance Operations jobs in Iowa look for? The top searched job categories for Insurance Operations jobs in Iowa are:
What cities in Iowa are hiring for Insurance Operations jobs? Cities in Iowa with the most Insurance Operations job openings:
Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Iowa as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,285 per year, or $30.9 per hour.
Senior Process Analyst

Senior Process Analyst

Athene

West Des Moines, IA

Full-time

Re-posted 19 days ago

Athene rating

7.1

Company rating: 7.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose:

The Senior Process Analyst is an advanced contributor responsible for owning and driving end-to-end process optimization initiatives across Athene's Operations area, with a primary focus on artificial intelligence adoption and implementation. This role goes beyond analysis to influencing outcomes - identifying opportunities where AI and automation can reduce operational risk, eliminate manual effort, and generate measurable business value. The Senior Process Analyst serves as a cross-functional leader, connecting Operations, IT, and business stakeholders to shape how AI-driven solutions are evaluated, deployed, and sustained. This role is also accountable for maintaining and advancing Athene's business continuity framework, ensuring critical processes remain resilient and recoverable in an evolving technology landscape.

Accountabilities:

  • Own end-to-end AI and process improvement initiatives, from opportunity identification through implementation and post-deployment measurement

  • Coordinate the evaluation, prioritization, and business case development for AI tools and automation opportunities within Insurance Operations

  • Define measurement frameworks and success metrics to quantify the business impact of AI initiatives on efficiency, accuracy, risk, and cost

  • Conduct data discovery, analysis, and reporting to surface trends, anomalies, and performance indicators; translate findings into clear, actionable insights for leadership

  • Proactively identify emerging process issues and downstream risks associated with AI implementations and develop mitigation strategies before problems occur

  • Lead cross-functional workstreams spanning Operations, IT, and external vendors; serve as a primary process subject matter expert for AI-related projects

  • Influence decisions on technology prioritization and process investment by presenting well-supported recommendations to leadership and key stakeholders

  • Develop, document, and maintain business continuity and contingency plans, incorporating AI system dependencies

  • Mentor and serve as a peer resource across the Operations Support team, providing guidance on analytical approach and AI tool evaluation


Qualifications and Experience:

  • Bachelor's degree or equivalent experience required, with 5+ years of experience in process analysis, operational improvement, or a related field demonstrating progression in scope and complexity

  • Proven experience leading or contributing to AI, automation, or intelligent process improvement initiatives, including defining success metrics, quantifying business impact, and translating complex data into clear, strategic insights

  • Exceptional verbal and written communication skills, with the ability to lead cross-functional efforts, influence decisions without direct authority, and present complex topics clearly to senior leadership, IT teams, and frontline operations

  • Experience managing vendor relationships and holding external partners accountable to deliverables, with proficiency in data visualization and analytics tools such as Power BI or Tableau preferred

  • Self-directed with a strong ownership mindset, high attention to detail, and accountability for outcomes, not just deliverables

Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

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