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Customer Operations Manager Jobs in Iowa (NOW HIRING)

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

... customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric ... Operations & Production Management * Oversee all workshop repair, reclamation and refurbishment ...

Timpte is looking for a Branch Operations Manager for our Customer Service Center in Council Bluffs , NE! This role will be responsible for all aftermarket operations for the assigned Customer ...

Customer-centric mindset with excellent communication skills * Ability to analyze trends and ... The Sales Operations Manager plays a critical role in ensuring Dexter delivers a seamless, reliable ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Customer Operations Manager information

See Iowa salary details

$41.8K

$116.2K

$127.3K

How much do customer operations manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer operations manager in Iowa is $116,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,900.00 and $125,900.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Iowa? The most popular types of Customer Operations jobs in Iowa are:
What are popular job titles related to Customer Operations Manager jobs in Iowa? For Customer Operations Manager jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Customer Operations Manager jobs? Cities in Iowa with the most Customer Operations Manager job openings:
Transportation Operations Manager

Transportation Operations Manager

Amazon

Davenport, IA

Full-time

Posted 23 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,974 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description


At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in out sites across the country.

Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Supervisory Responsibilities:
Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation
Responsible for the overall safety, quality and performance and customer experience of your region
Carry out supervisory responsibilities in accordance with the organization's policies and procedures
Accountability for meeting and exceeding operational goals
Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs
Mentor, train and develop teammates for career progression and learning
Ability to develop and share best practices across the shifts and network
Travel up to 50% may be required
Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US