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Customer Manager Jobs in Rochester, NY (NOW HIRING)

Global Channel Management

Customer Rep

Rochester, NY

$15.75 - $21.50/hr

About the job Customer Rep Customer Rep needs 1+ years experience Customer Rep requires ... Ability to multi-task and manage multiple conflicting priorities * Ability to maintain composure ...

Progressive Machine & Design

Project Manager II

Victor, NY · On-site

$110K - $135K/yr

Provide bi-weekly reports to customers. * Manage contracts with vendors and suppliers to meet project goals. * Communicate with internal and external customer to meet project needs. * Prepare change ...

New

UEC Electronic

Program Manager

Rochester, NY · On-site

Managing the client relationship and expectations to ensure customer satisfaction related to ongoing delivery of products and services. * Plan, execute, direct, and control all facets of assigned ...

Champion Windows

Customer Advocate

Rochester, NY

In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions. Your ...

Ultralife Corporation

UL - Project Manager

Newark, NY · On-site

$90K - $110K/yr

Serving customers in government & defense, medical, safety & security, energy, industrial, and ... The Role The Project Manager is primarily responsible for management of the new product development ...

Safelite Group

Customer Advocate

Rochester, NY · On-site

$20.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

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All JobsCustomer Manager JobsCustomer Manager Jobs in Rochester, NY

Customer Manager information

See Rochester, NY salary details

$32.6K

$65.2K

$105.6K

How much do customer manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer manager in Rochester, NY is $65,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Customer Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in sales or client relations, and often a leadership role within a large organization. High-paying roles in this field may also involve bonuses, commissions, or profit-sharing arrangements. Such compensation levels are more common in industries like finance, technology, or executive management, rather than standard customer service positions.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require extensive experience, advanced skills, certifications, or ownership of a business, and may involve long hours or high responsibility levels.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring their needs are met, and resolving issues to promote customer satisfaction and loyalty. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.

What job makes $10,000 a month without a degree?

A Customer Manager can potentially earn $10,000 a month through commissions, bonuses, and high-level client accounts, especially in industries like sales or account management. Success in this role often depends on strong communication skills, experience, and performance, rather than formal education requirements.
What are the most commonly searched types of Customer jobs in Rochester, NY? The most popular types of Customer jobs in Rochester, NY are:
What are popular job titles related to Customer Manager jobs in Rochester, NY? For Customer Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Rochester, NY look for? The top searched job categories for Customer Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Manager jobs? Cities near Rochester, NY with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,221 per year, or $31.4 per hour.
Ag Customer Account Manager

Ag Customer Account Manager

LandPro Equipment LLC

Batavia, NY

$60K - $150K/yr

Other

Posted 1 hour ago

Job description

Ag Customer Account Manager

Batavia, NY (http://maps.google.com/maps?q=4540+W.+Saile+Dr.+Batavia+NY+USA+14020)

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Description

Why LandPro Equipment?

We’re proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.

Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.

At LandPro Equipment, our team members aren’t just employees, they’rePROs.

A Day in the Life of an Agricultural Customer Account Manager

As anAgricultural Customer Account Manager, most of your time is spent where it matters most—with customers.

Your day may include visiting farms and operations, learning about customer goals, recommending equipment solutions, discussing parts or service needs, reviewing trade opportunities, or demonstrating new equipment in the field.

You’ll stay closely connected to your assigned accounts while partnering internally with service, parts, technology, and sales leadership to make sure LandPro delivers a best-in-class customer experience.

This is a relationship-driven sales role for someone who enjoys helping customers grow their operation while building a strong book of business.

Every day is different, but the goal is always the same: grow the relationship, solve problems, and take care of the customer.

What You’ll Do

As anAgricultural Customer Account Manager, you will:

  • manage and grow relationships with an assigned list of agricultural customers

  • sell new and used equipment, parts, service, and technology solutions

  • understand each customer’s operation and identify opportunities to improve productivity

  • conduct on-site customer visits and field demonstrations

  • maintain current knowledge of equipment, financing, warranties, and risk management options

  • coordinate with internal specialists (sales leadership, technology, parts, service) to support customer needs

  • evaluate trade-in opportunities and coordinate equipment valuations

  • maintain accurate customer activity, quotes, and pipeline information in CRM systems

  • follow a defined sales process from prospecting through close

  • monitor local market trends and competitor activity

What You Bring

You’ll be a great fit for thisAgricultural Customer Account Managerrole if you:

  • enjoy building long-term customer relationships

  • communicate well with owners, operators, and decision-makers

  • are self-motivated and comfortable working independently in the field

  • understand how to ask questions, solve problems, and earn trust

  • stay organized and follow through consistently

  • thrive in a role where every day looks different

What You Need to bea LandProAgricultural Customer Account Manager:

  • sales, customer service, account management, or business development experience

  • ability to travel to customer locations on a daily basis

  • strong relationship-building and communication skills

  • organizational skills with the ability to manage multiple accounts and priorities

  • comfort using Microsoft Office, internet tools, and CRM/software systems

  • flexibility to work seasonal hours when business demands require it

  • valid driver’s license with clean driving record

It’s a Plus if You Have:

  • equipment sales experience

  • agriculture background or experience working with farm customers

  • knowledge of John Deere or competitive agricultural equipment

  • associate or bachelor’s degree in business, marketing, agriculture, or related field

  • experience with financing, trade-ins, or consultative selling

Salary Description

$60,000-$150,000/year

Apply