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Part Time Customer Jobs in Rochester, NY (NOW HIRING)

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Part Time Customer information

See Rochester, NY salary details

$9

$18

$26

How much do part time customer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for part time customer in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

Are there any part time customer service jobs that pay well?

Part time customer service jobs can pay well depending on the industry, location, and experience level. Positions in sectors like technology, finance, or specialized support often offer higher hourly wages, and some companies provide bonuses or benefits even for part time roles. Skills in communication, problem-solving, and familiarity with customer management tools can also influence earning potential.

What are the typical work schedules and flexibility options for part-time customer service roles?

Part-time customer service positions typically offer flexible scheduling, which can include evening, weekend, or split shifts to accommodate both business needs and employee availability. Many employers allow part-time team members to indicate their preferred hours, making it a suitable option for students, parents, or those with other commitments. However, schedules may vary week to week, and peak business periods often require additional coverage. It's common to work closely with supervisors and other team members to ensure all shifts are covered, fostering a collaborative work environment.

What is a part-time customer service job?

Part-time customer service jobs involve assisting customers with their inquiries, problems, or requests, but on a work schedule that is less than full-time—typically under 35 hours per week. These roles can be in-person, such as in retail stores or call centers, or remote, such as online chat or phone support. Part-time positions offer flexibility for students, parents, or anyone seeking supplemental income. Responsibilities often include answering questions, resolving complaints, processing orders, and providing general support to customers.

What are the key skills and qualifications needed to thrive as a part-time customer service representative, and why are they important?

To thrive as a Part-Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and telephone systems is often required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These competencies are vital for providing excellent service, retaining customers, and representing the company’s values in every interaction.

What is the difference between Part Time Customer and Part Time Sales Associate?

AspectPart Time CustomerPart Time Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentRetail stores, call centers, service desksRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across retail, hospitality, and service industriesRetail stores, electronics, apparel, and specialty shops
Common Search & ComparisonCustomer service roles, support positionsSales roles, retail positions

Part Time Customer roles focus on assisting customers, answering inquiries, and providing support, while Part Time Sales Associate positions emphasize selling products and increasing sales. Both roles often require similar credentials and are found in retail environments, but their primary responsibilities differ.

What are the most commonly searched types of Customer jobs in Rochester, NY? The most popular types of Customer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Customer jobs? Cities near Rochester, NY with the most Part Time Customer job openings:
Part Time Customer jobs near you
Infographic showing various Part Time Customer job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

K9 Resorts Part-Time Customer Service Representative

Luxury Pet Hotel Investment

Penfield, NY • On-site

$18 - $19/hr

Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

K9 Resorts Part-Time Customer Service Representative
Customer Service Representative
LPHI | K9 Resorts
FLSA: Part-Time Hourly Non-Exempt

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We're looking for a high-energy, sales-driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.
What You'll Do
As a CSR, you're not just working the front desk—you're driving the guest experience and business growth.
Client Experience & Sales:
Deliver 5-Star service at every interaction—phone, in-person, and email
Convert inquiries into reservations and tours into enrollments
Confidently recommend services, packages, and upgrades tailored to each pet
Lead engaging tours showcasing our luxury facility and standards
Serve as a brand ambassador at local events and community outreach

Pet Care & Operations:
Check pets in/out and ensure accurate accommodations and care instructions
Document feeding, medications, and special instructions with precision
Assist with daycare, play sessions, and basic pet care tasks
Monitor pet health and behavior, escalating concerns immediately
Maintain cleanliness and sanitation standards throughout the resort

What We're Looking For
Passion for dogs and understanding of pet parent expectations
Strong sales mindset with confidence in closing and upselling services
Excellent communication and multitasking skills
Ability to thrive in a fast-paced, team-driven environment
Tech-comfortable (POS systems, scheduling, Microsoft Office)
Weekend and holiday availability required

What You'll Get

We take care of our team so they can take care of our guests:
401(k)
Health, dental, and vision benefits
Flexible scheduling
Training & development programs
Employee discounts and perks

Why K9 Resorts?

This role sets the tone for every guest experience. If you're someone who loves people and pets—and knows how to turn great service into lasting relationships—you'll thrive here.
Apply today and be the face of luxury pet care!

Compensation details: 18-19 Hourly Wage


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