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Part Time Customer Jobs in Rochester, NY (NOW HIRING)

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Part Time Customer information

See Rochester, NY salary details

$9

$18

$26

How much do part time customer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for part time customer in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the typical work schedules and flexibility options for part-time customer service roles?

Part-time customer service positions typically offer flexible scheduling, which can include evening, weekend, or split shifts to accommodate both business needs and employee availability. Many employers allow part-time team members to indicate their preferred hours, making it a suitable option for students, parents, or those with other commitments. However, schedules may vary week to week, and peak business periods often require additional coverage. It's common to work closely with supervisors and other team members to ensure all shifts are covered, fostering a collaborative work environment.

What are part-time customer service jobs?

Part-time customer service jobs involve assisting customers with their inquiries, problems, or requests, but on a work schedule that is less than full-time—typically under 35 hours per week. These roles can be in-person, such as in retail stores or call centers, or remote, such as online chat or phone support. Part-time positions offer flexibility for students, parents, or anyone seeking supplemental income. Responsibilities often include answering questions, resolving complaints, processing orders, and providing general support to customers.

What are the key skills and qualifications needed to thrive as a Part-Time Customer Service Representative, and why are they important?

To thrive as a Part-Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and telephone systems is often required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These competencies are vital for providing excellent service, retaining customers, and representing the company’s values in every interaction.

What is the difference between Part Time Customer and Part Time Sales Associate?

AspectPart Time CustomerPart Time Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentRetail stores, call centers, service desksRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across retail, hospitality, and service industriesRetail stores, electronics, apparel, and specialty shops
Common Search & ComparisonCustomer service roles, support positionsSales roles, retail positions

Part Time Customer roles focus on assisting customers, answering inquiries, and providing support, while Part Time Sales Associate positions emphasize selling products and increasing sales. Both roles often require similar credentials and are found in retail environments, but their primary responsibilities differ.

What are the most commonly searched types of Customer jobs in Rochester, NY? The most popular types of Customer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Customer jobs? Cities near Rochester, NY with the most Part Time Customer job openings:
Part Time Customer jobs near you
Infographic showing various Part Time Customer job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Part Time Customer Service Associate

Part Time Customer Service Associate

Hertz

Rochester, NY • On-site

$17.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

120th of 142 rated vehicle equipment hire

Job description

Job Description
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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