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Weekend Customer Jobs in Rochester, NY (NOW HIRING)

With a flexible schedule including nights, weekends, and holidays. * Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. * Adjust or move store ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Care Agent

Hopewell, NY · On-site

$18 - $20/hr

Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best ...

Customer Care Agent

Hopewell, NY · On-site

$15.75 - $21/hr

Must be flexible for weekday and weekend shifts Benefits: As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best ...

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Weekend Customer information

See Rochester, NY salary details

$9

$18

$26

How much do weekend customer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend customer in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the unique challenges and expectations for Weekend Customer Service Representatives compared to weekday roles?

Weekend Customer Service Representatives often handle a higher volume of urgent inquiries, as customers may have more availability or encounter issues outside standard business hours. The role typically requires flexibility, quick problem-solving skills, and the ability to work independently, since support teams may be smaller on weekends. Additionally, weekend staff are expected to maintain the same high service standards and communicate effectively with both customers and weekday colleagues to ensure continuity of care.

What is the difference between Weekend Customer vs Weekend Cashier?

AspectWeekend CustomerWeekend Cashier
Required CredentialsNo formal credentials typically neededHigh school diploma often required
Work EnvironmentCustomer service, retail or hospitality settingsRetail stores, supermarkets, or restaurants
Employer & Industry UsageUsed across retail, hospitality, and service industriesPrimarily in retail and grocery stores
Common Search & Comparison IntentUnderstanding customer roles on weekendsComparing cashier roles for weekend shifts

The main difference between a Weekend Customer and a Weekend Cashier is that the Weekend Customer is a patron receiving services, while the Weekend Cashier is an employee handling transactions during weekend shifts. The cashier role typically requires basic credentials and involves working in retail or grocery environments, whereas the Weekend Customer is simply a consumer. Both roles are common in retail and service industries, but they serve different functions within those settings.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Patience, empathy, and active listening are crucial soft skills that help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to positive brand reputation.

What are Weekend Customer Service Representatives?

Weekend Customer Service Representatives are employees who handle customer inquiries, complaints, and support requests specifically during weekends. Their duties often include answering phone calls, responding to emails or chats, and resolving customer issues efficiently. They play a crucial role in ensuring that businesses can provide continuous support outside of standard weekday hours, helping to maintain customer satisfaction and loyalty.
What are the most commonly searched types of Customer jobs in Rochester, NY? The most popular types of Customer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Customer jobs? Cities near Rochester, NY with the most Weekend Customer job openings:

$55K - $88K/yr

Full-time

Posted 28 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!

Schedule- 2-11pm Sun./Mon. off


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

CCS450 2026-75861 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $55,600.00 and $88,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time