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Customer Manager Jobs in Riverside, CA (NOW HIRING)

Collaborating with management to develop strategies to enhance customer satisfaction and retention. Required Skills & Experience * Associate degree or equivalent required. * Proven experience in a ...

Customer Success Associate

Irvine, CA ยท On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Enterprise Customer Success Manager (CSM) The Enterprise Customer Success Manager (CSM) is responsible for onboarding new customers, driving upsell growth, and mitigating churn. The CSM will ensure ...

The Business-Customer Service Manager will oversee Business Relations Executives, manage customer requests and key accounts, support sales activity, and help improve service processes. This position ...

... Manager to strengthen relationships with our existing business customers and increase repeat purchases. Our B2B customers-including contractors, designers, builders, retailers, property professionals ...

Customer Experience Manager II

Irvine, CA ยท On-site

$85 - $125/hr

## Customer Experience Manager IIApplylocations: SNA1 - Irvine, CAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102739Stord is The Consumer Experience Company, powering seamless ...

New

As a Customer Experience Manager II, you will play a pivotal role in managing client relationships, ensuring seamless service delivery, and driving business growth. You will act as the primary ...

As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio -- accountable for retention, expansion, value realization, and long-term customer growth. You ...

Showing results 41-60

Customer Manager information

See Riverside, CA salary details

$34.4K

$69K

$111.6K

How much do customer manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer manager in Riverside, CA is $68,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $81,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Riverside, CA?

The most popular types of Customer jobs in Riverside, CA are:

What are popular job titles related to Customer Manager jobs in Riverside, CA?

For Customer Manager jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Customer Manager jobs?

Cities near Riverside, CA with the most Customer Manager job openings:

Infographic showing various Customer Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,962 per year, or $33.2 per hour.

Customer Service Representative

Division One Marketing

Rancho Cucamonga, CA โ€ข On-site

$16.25 - $22/hr

Full-time

Re-posted 21 days ago


Job description

Job Description

We are seeking an Entry-Level Sales and Customer Service Representative! You will be responsible for the effective management and profitable client engagement with small-mid sized business clients.

The ideal candidate is an individual with charisma, confidence, and strong relationship skills; someone who is great with understanding how to connect and relate with individuals and to think critically to identify problems with a customer's current vendor and create solutions.

Responsibilities:

  • Prospect new relationships with potential customer's in the market on behalf of our clients
  • Complete training in customer relations, sales techniques, and marketing strategies
  • Analyze information to assess current market needs
  • One on one sales based interaction with customers
  • Manage daily reporting to help drive team productivity for the market
  • Add value to an already highly energetic, positive, and fun culture!
Qualifications
  • Previous experience in customer service or sales
  • Knowledge of basic marketing principles and consumer behavior
  • Strong leadership qualities
  • Ability to work under pressure
Additional Information

Job Perks:

  • Travel opportunities available - short term and conference attendance across different U.S. markets
  • Company sponsored gym membership now available
  • Benefits offered / gas allowance
  • Philanthropic involvement with multiple charities and organizations is integrated into our corporate culture - it's great to give back
  • Performance based bonuses and incentives at all times - work hard, play hard. Advancement and compensation are based on performance
  • Upwards mobility / internal growth - promotions from within is our mindset