ZipRecruiter

Log In

1

Customer Manager Jobs in Riverside, CA (NOW HIRING)

Ra

Customer Analytic Manager

Orange, CA

Customer Analytics Manager Job Location: Anywhere in USA, Orange, CA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Michaels Stores

P.T. Customer Experience Manager

Tustin, CA · On-site

$18.25 - $23.30/hr

Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and ...

Firm Media Inc

Be Seen First

Client Manager

Ontario, CA · On-site

$28/hr

We expect Client Managers to be reliable professionals able to achieve a balance between customer orientation and a results-driven approach. RESPONSIBILITIES * Client Engagement : Serve as the main ...

City National Bank

Client Manager

Irvine, CA · On-site

$127K - $237K/yr

CLIENT MANAGER WHAT IS THE OPPORTUNITY? Is primary point of contact and service provider for existing and newly developed relationships. Retains and grows client relationships through high touch ...

Gallagher

Client Manager

Irvine, CA

You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates * Utilizing Gallagher's resources and tools, you will create ...

ITT Inc. - English US

Customer Program Manager

Irvine, CA · On-site

$132K - $198K/yr

Position Summary The Customer Program Manager is responsible for meeting the needs of our customers, managing assigned programs, and insuring operational excellence. This position oversees and ...

ITT Inc. - English US

Customer Program Manager

Irvine, CA · On-site

$132K - $198K/yr

Position Summary The Customer Program Manager is responsible for meeting the needs of our customers, managing assigned programs, and insuring operational excellence. This position oversees and ...

Cyxtera

Customer Success Manager

Irvine, CA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

SAMYANG AMERICA INC

Manager, Customer Experience

Brea, CA · On-site

$100K - $122K/yr

Manager, Customer Experience About Samyang America Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Riverside, CA

Customer Manager information

See Riverside, CA salary details

$34.4K

$69K

$111.6K

How much do customer manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for customer manager in Riverside, CA is $68,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $81,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Riverside, CA? The most popular types of Customer jobs in Riverside, CA are:
What are popular job titles related to Customer Manager jobs in Riverside, CA? For Customer Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Riverside, CA look for? The top searched job categories for Customer Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Manager jobs? Cities near Riverside, CA with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $68,962 per year, or $33.2 per hour.

Customer Analytic Manager

Ra

Orange, CA

Full-time

Posted 21 hours ago

Job description

Company Description

About Client:

They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!

Job Description

Job Title: Customer Analytics Manager 

Job Location: Anywhere in USA, Orange, CA, USA

Job Level: Senior Level 

Job Description: 

This is what you will do.. 

You will help to grow clients practice in the Communications, Media & Technology marketplace 

You will defining strategies, developing unique thought propositions, and communicating the power of data and analytics 

You will be leading and delivering large scale, complex client engagements 


We are looking for someone... 

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Qualifications

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply