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Customer Manager Jobs in San Ramon, CA (NOW HIRING)

Customer Analytics Manager Job Location: Anywhere in USA, San Francisco, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Saint Petersburg, FL Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

The ideal candidate can both serve as an individual customer manager, and also build the team that supports a scaling business. * Overly Friendly and Patient * Empathetic to personnel experiences

Apply Early

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

We are seeking a driven Client Manager to lead growth and customer success across SLED accounts in the Northern and/or Southern California area . This role partners closely with Sales, Engineering ...

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

We are seeking a driven Client Manager to lead growth and customer success across SLED accounts in the Northern and/or Southern California area . This role partners closely with Sales, Engineering ...

Client Manager

Pleasanton, CA · On-site

$125K - $150K/yr

... customer outcomes. * Excellent analytical, problem-solving, organizational, communication ... As a Client Manager you will be focused on SLED accounts across the state. The foundation for ...

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Develop analytical, customer service and communication skills needed to perform as a Client Executive. * Manage the book with minimal supervision from the Client Executive to include tracking renewal ...

Client Manager

San Francisco, CA · On-site

$151K - $302K/yr

Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring client satisfaction and addressing escalated issues effectively. * Grow client revenue by establishing internal and ...

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Customer Manager information

See San Ramon, CA salary details

$36.9K

$73.9K

$119.6K

How much do customer manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for customer manager in San Ramon, CA is $73,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $87,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What job categories do people searching Customer Manager jobs in San Ramon, CA look for? The top searched job categories for Customer Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Manager jobs? Cities near San Ramon, CA with the most Customer Manager job openings:
Infographic showing various Customer Manager job openings in San Ramon, CA as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,870 per year, or $35.5 per hour.

Customer Analytic Manager

Ra

San Francisco, CA

Full-time

Posted 11 days ago


Job description

Company Description

About Client:

They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!

Job Description

Job Title: Customer Analytics Manager 

Job Location: Anywhere in USA, San Francisco, California, United States

Job Level: Senior Level 

Job Description: 

This is what you will do.. 

You will help to grow clients practice in the Communications, Media & Technology marketplace 

You will defining strategies, developing unique thought propositions, and communicating the power of data and analytics 

You will be leading and delivering large scale, complex client engagements 


We are looking for someone... 

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Qualifications

Who holds 7+ years of experience in management consulting. 

Who holds 2+ years of experience Customer Analytics delivery 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics 

who is experienced in predictive analytics tools

Additional Information

All your information will be kept confidential according to EEO guidelines.