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Customer Manager Jobs in Riverside, CA (NOW HIRING)

Ventura Foods

Customer Success Manager

Irvine, CA · Remote

As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...

Ventura Foods

Customer Success Manager

Irvine, CA · On-site

As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...

VENTURA FOODS LLC

Customer Success Manager

Irvine, CA · On-site

As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...

Ventura Foods

Customer Success Manager

Irvine, CA · Remote

As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success ...

PatientFi

Manager, Customer Experience

Irvine, CA · On-site

$70K - $75K/yr

You will be responsible for providing leadership and guidance to the customer experience team, handling escalated customer inquiries, and managing the day-to-day operations of customer support at ...

Wayvia

Customer Success Manager

Irvine, CA · Remote

The Customer Success Manager is responsible for owning a designated book of business and managing the complete customer lifecycle, from onboarding to renewal. This role requires executing at a high ...

New

PatientFi

Manager, Customer Experience

Irvine, CA · On-site

$70K - $75K/yr

You will be responsible for providing leadership and guidance to the customer experience team, handling escalated customer inquiries, and managing the day-to-day operations of customer support at ...

New

Emerging Blue Jobs

Customer Service Manager

Chino, CA · On-site

$80K - $85K/yr

The Customer Service Manager is responsible for overseeing the daily operations of the customer service department. This role ensures that customers receive outstanding service by managing a high ...

Sbdinc

Customer Care Manager

Walnut, CA

$86K - $139K/yr

Customer Care Manager Walnut, CA USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of ...

DATA CLEAN LLC

Customer Success Manager

Anaheim, CA · On-site

$70K - $80K/yr

As the Customer Support Manager at Promera, you will play a pivotal role in maintaining and expanding our client relationships. Your primary focus will be on ensuring the successful renewal of ...

Month2Month

Customer Service Manager

Irvine, CA · On-site

Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. Collaborate cross-departmentally, streamlining communication and operations ...

Month2Month

Customer Service Manager

Irvine, CA · On-site

$60K - $85K/yr

What You'll Do: • Oversee and inspire the customer service team, fostering a culture aligned with Month2Month's mission of flexible, high-quality living experiences. • Manage customer service ...

Month2Month

Customer Service Manager

Irvine, CA · On-site

$60K/yr

Manage customer service operations, ensuring seamless booking processes, timely responses, and high client satisfaction. * Collaborate cross-departmentally, streamlining communication and operations ...

Five Below

Customer Experience Manager

Riverside, CA · On-site

$19.90/hr

Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...

View Cleaners

Customer Service Representative

Irvine, CA · On-site

$20 - $25/hr

Collaborating with management to develop strategies to enhance customer satisfaction and retention. Required Skills & Experience * Associate degree or equivalent required. * Proven experience in a ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

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Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Riverside, CA

Customer Manager information

See Riverside, CA salary details

$34.4K

$69K

$111.6K

How much do customer manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer manager in Riverside, CA is $68,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $81,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Riverside, CA?

The most popular types of Customer jobs in Riverside, CA are:

What job categories do people searching Customer Manager jobs in Riverside, CA look for?

The top searched job categories for Customer Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Manager jobs?

Cities near Riverside, CA with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,962 per year, or $33.2 per hour.

Customer Success Manager

Irvine, CA • Remote

Ventura Foods
Food and Drink Manufacturing • 1 - 5K employees
Learn more about Ventura Foodsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Delivers innovation services by partnering with cross-functional teams to identify trends, develop concepts, and deliver customer-ready solutions.

  • Acts as the primary innovation contact for assigned customer accounts, building and maintaining strong relationships and uncovering new opportunities.

  • Guides customer projects from idea to implementation by understanding the innovation process, tracking progress, and ensuring operational feasibility.

Ventura Foods rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

Job description

Employment Type: Salaried
Work Arrangement: Remote 

Position Summary:

As the Manager of Customer Success, you will play a strategic role in helping customers discover what's next in food and supporting them along their Food Innovation journey. Our Customer Success managers work at the intersection of consumer trends, culinary innovation, product development and commercialization.  You'll help our customers bring new ideas to life - from identifying growth opportunities to supporting the development of innovative menu solutions.  You'll collaborate with chefs, marketers, researchers, product development, supply chain and sales teams to turn insights into action and create meaningful business impact for our customers.

Major Duties and Responsibilities:
  • Innovation Service Delivery: Delivers Ventura Foods' innovation services with consistency, excellence and impact.  Partners with Culinary, Product Development, Marketing and Sales teams to identify emerging food trends, develop innovation concepts and deliver customer-ready solutions to drive growth. Creates experiences, supports brainstorms and ideations, which brings the message of food innovation and manufacturing expertise to life in innovative, memorable ways.
  • Customer Account Management: Acts as the primary innovation contact for assigned customer accounts.  Builds and maintains strong customer partnerships, increases strategic relationships with the key customers through proactive & regular innovation content. Blends analytical skills and confidence working with consumer and industry data sources with a natural curiosity within the food and innovation space.  Enjoys working to uncover relevant consumer data that supports customer needs and discovers new opportunities and presents those opportunities in compelling ways.
  • Project Management: Develops a strong understanding of product design, commercialization and the end-to-end innovation process to effectively guide customer opportunities from idea to reality.  Works closely with Product Development, Culinary, Marketing and Sales teams to understand what it takes to successfully develop, launch and scale innovative solutions.  Serves as an advocate for customer innovation projects, ensures concepts presented externally are grounded in operational feasibility and positioned for successful execution.  Drives alignment, tracks project progress and helps transform insights into ideas and real-world outcomes.
  • Communication Skills: Delivers food innovation, consumer and menu trends content aligned with an annual calendar, provides value-added and impactful insights to a broad customer base. Can synthesize insights from multiple sources into clear, compelling and actionable recommendations that resonate with customers and inspire action. Demonstrates exceptional written, verbal and presentation skills with the ability to craft impactful narratives.
  • Cultural Fit: Contributes in promoting a culture of creativity and continuous improvement. Builds trusted relationships with customers. Collaborate across functions (Culinary, Product Development, Category Marketing, Research, Digital Marketing, Commercialization and Sales) to deliver against the customer needs.  Works in a team environment, able to proactively bring stakeholders and cross-functional partners along.
Education and Experience:
  • Bachelor's degree in Business, Marketing, Communications, or a related field, is required.
  • 3+ years of experience in innovation, marketing, customer marketing, category management or sales with innovation project experience, is required.
  • Experience with customer facing activity and engagement, is required.
  • Ability to travel up to 25%.
  • MBA is a plus. 
  • Experience working with national chain accounts, regional chain accounts, distributors, or food service operators is a bonus.
  • Background in channel or insights driven marketing is nice to have.
  • PMP certification would be good to have.
Knowledge and Skills:
  • Strong interpersonal, verbal, written and presentation communication skills, along with relationship-building abilities.
  • Strong planning and organization, project management and time management skills.
  • Loves food, demonstrated interest in foodservice, restaurant and/or retail product innovation.
  • Must be proficient with Microsoft Office applications. 
  • Comfortable working in fast paced, highly matrixed organizations.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively in a remote environment.

Why Join Us:

Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you're willing to push yourself to get there. We invest in your growth because you invest in ours.  

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:

  • Medical, Prescription, Dental, & Vision - coverage beginning on your 1st day for eligible employees
  • Profit Sharing and 401(k) matching (after eligible criteria is met)
  • Paid Vacation, Sick Time, and Holidays
  • Employee Appreciation Events and Employee Assistance Programs
  • Salary Base Range of $109,060.95 - $171,773.09*
  • Annual bonus (based on the incentive program terms and conditions)

*The "base salary range" provided above is a good faith estimate of what we expect to pay for this position in the specified markets.  Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.  

Our Culture
Our Culture reflects our commitment to treating every employee with respect and creating an environment where people can do their best work. We rely on a variety of strengths, backgrounds, and experiences across our teams to help us innovate, grow, and deliver for our customers. By fostering a workplace that is supportive, collaborative, and grounded in integrity, we continue to attract strong talent and meet the high expectations of a rapidly evolving marketplace.

Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Ventura Foods may use Artificial Intelligence (AI) assisted tools at certain stages of our hiring process, including identifying & sourcing candidates, reviewing applications and matched candidates on job boards and websites, and generating screening questions to help us work more efficiently and consistently. We regularly review our tools to promote fairness and reduce the risk of bias. However, while these tools support our process, every hiring decision is made by a real person on our team.  Applicants in the State of New York may request an alternative process by contacting us at VFaccessibility@rescocompany.com.

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