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Customer Manager Jobs in Decatur, GA (NOW HIRING)

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems Inc.

Customer Success Manager

Atlanta, GA · Hybrid

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Altium Limited

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering customers realize the full value of their investment. Acting as a trusted advisor, the CSM builds ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Alphabe Insight Inc

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Cleo

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Lever Demo 2

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

SageNet LLC

Customer Success Manager

Marietta, GA

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

SageNet

Customer Success Manager

Marietta, GA · On-site

WHAT YOU'LL DO As a Customer Success Manager, Satellite Services, you will serve as a trusted point of contact for customers throughout their relationship with SageNet. You will help coordinate ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Decatur, GA

Customer Manager information

See Decatur, GA salary details

$32.2K

$64.5K

$104.5K

How much do customer manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer manager in Decatur, GA is $64,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,200.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Decatur, GA?

The most popular types of Customer jobs in Decatur, GA are:

What are popular job titles related to Customer Manager jobs in Decatur, GA?

For Customer Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Decatur, GA look for?

The top searched job categories for Customer Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Manager jobs?

Cities near Decatur, GA with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,538 per year, or $31 per hour.

Customer Success Manager

Stibo Systems

Atlanta, GA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Help global enterprises unlock the full value of their data. Build trusted relationships. Drive long-term customer success. As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform.
"You'll join us during an exciting period of transformation. As we continue evolving our SaaS business, we're also exploring future commercial models that will place even greater emphasis on customer adoption, value realization, and long-term partnerships. Customer Success will be at the heart of that journey, says Mogens Iversen, VP Global Customer Success
The Role and Your Main Tasks
As a Customer Success Manager, you'll own a portfolio of enterprise customers and serve as their trusted advisor throughout their lifecycle with Stibo Systems. Your focus is to maximize customer value by driving adoption, strengthening executive relationships, and helping customers achieve measurable business outcomes.
More specifically, you will:
  • Build trusted relationships with enterprise customers and serve as their strategic advisor throughout the customer lifecycle.
  • Drive product adoption and help customers achieve measurable business value from our AI-powered SaaS platform.
  • Monitor customer health and customer satisfaction, engagement, and success metrics, proactively identifying opportunities and mitigating risks.
  • Working closely with Sales, Professional Services, Product, and Support, you'll ensure customers realize the full potential of our AI-powered SaaS platform while identifying opportunities for long-term growth.
  • Champion the voice of the customer by sharing insights, influencing improvements, and helping turn customers into long-term advocates.
The Team
The Customer Success team consists of 10 passionate people. The team is a truly global group of professionals who stay closely connected across regions. We meet regularly to share best practices, align on customer strategies, and support each other in driving success.
Who we are looking for:
You are customer-obsessed and thrive in a cross-functional, international environment. You build trusted relationships with senior stakeholders and take pride in helping customers achieve meaningful business outcomes.
Additionally, you bring:
  • 3+ years of experience in Customer Success, Account Management, Consulting, or another customer-facing role within a SaaS or enterprise software environment.
  • A strong consultative mindset with the ability to translate customer goals into clear success plans and outcomes.
  • Excellent communication and presentation skills, including experience engaging senior stakeholders.
  • Strong project and stakeholder management skills across a portfolio of enterprise customers.
  • Curiosity and analytical thinking-you're motivated to understand the "why" behind customer behavior and turn insights into action.
We Offer
At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself.
  • We care about our colleague's work-life balance, and we offer flexibility through a hybrid work model. We offer "MindFUL" and MindFuel" days, which are global days off, learning days, volunteer days, and much more
  • International: A growing global company, with worldwide career opportunities, multicultural teams, and access to learning platforms like Udemy
  • Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities
  • We create our Software products and have a proven record of adding significant business value for our customers.

Join Stibo Systems, where we embrace 'All Kinds of Data Minds.'
Stibo Systems is a global company with Danish heritage. We empower businesses to become digital leaders through our AI-powered, SaaS-based multidomain master data management solutions. By connecting data across products, customers, suppliers and more, we drive growth, efficiency, and sustainability for our customers.
At Stibo Systems, our people are key to our success. You'll find an environment that values creativity, curiosity, collaboration, and analytical thinking.
Interested?
We invite candidates for interviews on a continuous basis, so please apply as soon as possible.
We value diverse perspectives and skills. Even if you don't meet every qualification listed in the ad, we encourage you to apply-what matters is your potential and unique skills.

Apply