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Customer Implementation Manager Jobs in Abingdon, IL

General Manager

Monmouth, IL · On-site

$60K - $70K/yr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

Retail Manager

Canton, IL · On-site

$18 - $23/hr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

Retail Manager

Monmouth, IL · On-site

$18 - $23/hr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Manager - Optical Center

Galesburg, IL · On-site

$28 - $43/hr

... implementation of and participates in community outreach programs and encourages Associates to ... customer and business needs identifying and communicating goals and objectives building ...

Optical Center Manager

Galesburg, IL · On-site

$28 - $43/hr

... implementation of and participates in community outreach programs and encourages Associates to ... customer and business needs identifying and communicating goals and objectives building ...

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Showing results 1-20

Customer Implementation Manager information

See Abingdon, IL salary details

$37.8K

$100.2K

$162.6K

How much do customer implementation manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer implementation manager in Abingdon, IL is $100,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $117,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What job categories do people searching Customer Implementation Manager jobs in Abingdon, IL look for?

The top searched job categories for Customer Implementation Manager jobs in Abingdon, IL are:

What cities near Abingdon, IL are hiring for Customer Implementation Manager jobs?

Cities near Abingdon, IL with the most Customer Implementation Manager job openings:

Infographic showing various Customer Implementation Manager job openings in Abingdon, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $100,216 per year, or $48.2 per hour.

Full-time

Posted 11 days ago


Job description

Position Overview

The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store.

Reports To: Store ManagerSupervises: Assists Store Manager with key holders and all store associatesEssential FunctionsPeople Development
  • Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
  • Training Completion: Ensure all associates complete training per company guidelines.
  • Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
Customer Experience
  • Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
  • Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
  • Payroll Management: Meet all payroll expectations.
  • Loss Prevention: Control company assets by meeting all loss prevention measures.
  • Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
  • Decision Making: Use sound judgment when making decisions.
  • Communication: Maintain excellent communication skills.
  • Integrity & Respect: Act with integrity and respect.
  • Adaptability: Adapt to changes required by the business.
  • Multitasking: Ability to handle multiple tasks simultaneously.
  • Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
  • Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
  • Proficiency in personal computer use and detailed report analysis.
  • High school education or equivalent preferred.
  • Ability to perform heavy lifting in excess of 30 pounds.
  • Ability to stand for a minimum of eight hours during scheduled shifts.