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Customer Implementation Manager Jobs in Abingdon, IL

Hy-Vee

Pharmacy Manager

Canton, IL · On-site

$124K - $146K/yr

We're seeking people with a passion for customer service, a willingness to learn, and a commitment ... Analyze and recommend loss prevention procedures and ensure proper implementation of internal ...

Hy-Vee, Inc.

Pharmacy Department Manager

Canton, IL · On-site

$62 - $73/hr

We're seeking people with a passion for customer service, a willingness to learn, and a commitment ... Analyze and recommend loss prevention procedures and ensure proper implementation of internal ...

HyVee

Pharmacy Department Manager

Canton, IL · On-site

$62 - $73/hr

We're seeking people with a passion for customer service, a willingness to learn, and a commitment ... Analyze and recommend loss prevention procedures and ensure proper implementation of internal ...

RP Lumber

General Manager

Monmouth, IL · On-site

$60K - $70K/yr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

RP Lumber

Retail Manager

Canton, IL · On-site

$18 - $23/hr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

RP Lumber

Retail Manager

Monmouth, IL · On-site

$18 - $23/hr

Cultivate very satisfied customers who are treated according to R.P. Lumber Co.'s operating ... Keep the retail sales floor properly merchandised by implementing local and company directives such ...

Attain Finance

Branch Manager

Macomb, IL · On-site

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Attain Finance

Branch Manager

Macomb, IL · On-site

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Attain Finance

Branch Manager

Macomb, IL · On-site

$55 - $82/hr

Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Heights Finance Corporation

Branch Manager

Macomb, IL · On-site

$55 - $82/hr

Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

Heights Finance Corporation

Branch Manager

Macomb, IL · On-site

Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior ... Implement marketing plans, build business relationships, and manage daily operations to meet goals.

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Abingdon, IL

Customer Implementation Manager information

See Abingdon, IL salary details

$37.8K

$100.2K

$162.6K

How much do customer implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer implementation manager in Abingdon, IL is $100,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $117,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Abingdon, IL look for?

The top searched job categories for Customer Implementation Manager jobs in Abingdon, IL are:

What cities near Abingdon, IL are hiring for Customer Implementation Manager jobs?

Cities near Abingdon, IL with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Abingdon, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $100,216 per year, or $48.2 per hour.

Pharmacy Manager

Hy-Vee

Canton, IL • On-site

$124K - $146K/yr

Full-time

Posted 10 days ago

Key responsibilities

  • Supervise the operation of the pharmacy department and ensure accurate prescription filling and courteous, efficient service to all customers.

  • Improve pharmacy prescription sales, profit, patient count, and professional image through strong operational leadership.

  • Supervise and develop pharmacy staff through proper orientation, training, objective setting, and constructive discipline while building morale, motivation, and loyalty.

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,670 frontline employees who took The Breakroom Quiz

45th of 124 rated grocery stores

Job description

Job Description:
Job Title: Pharmacy Department Manager
Department: Pharmacy
FLSA: Salary
Revision Date: 07/2026

About Hy-Vee:
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important:
The Pharmacy Department Manager is responsible for the overall operation of the pharmacy department, driving prescription count, patient count, and profitability while delivering exceptional customer service and maintaining a strong professional image in the community. In this role, you'll lead and develop your pharmacy team, ensure compliance with all federal and state regulations, and implement cost-effective business practices that support the department's long-term growth.
If you are a licensed pharmacist with strong leadership skills, a passion for patient care, and the drive to build a thriving pharmacy, we'd love to have you on our team.

What You'll Do:
No two days are exactly the same, but here's what you can expect:
  • Supervise the operation of the pharmacy department and ensure accurate prescription filling and courteous, efficient service to all customers.
  • Improve pharmacy prescription sales, profit, patient count, and professional image through strong operational leadership.
  • Supervise and develop pharmacy staff through proper orientation, training, PTCB certification support, objective setting, and constructive discipline while building morale, motivation, and loyalty.
  • Manage all referrals submitted by Hy-Vee retail pharmacy locations and coordinate with retail pharmacists as needed.
  • Recruit and hire pharmacy personnel, manage budgeted payroll and scheduling, minimize overtime, and improve labor cost per prescription.
  • Recommend and coordinate sales and promotional programs for the pharmacy department.
  • Analyze and recommend loss prevention procedures and ensure proper implementation of internal controls.
  • Conduct regularly scheduled inventories, check pharmacy security procedures, and perform mini audits.
  • Oversee training of pharmacy staff on the designated pharmacy point of sale system and assist in resolving questions and problems.
  • Review pharmacy department policies, procedures, and inventory to ensure compliance with federal and state pharmacy regulations including DEA and Board of Pharmacy requirements.
  • Monitor compliance through regular audits and verify that proper records including controlled substance records are maintained and readily available.
  • Prepare and submit required records and reports for the company and governmental or regulatory authorities as authorized.
  • Recommend and audit inventory levels based on prescription volume, monitor the designated inventory system, and review daily purchases.
  • Resolve customer complaints regarding service, pricing, personnel, and all aspects of pharmacy operations.
  • Build growth and sales through counseling customers on OTC medications and products.
  • Represent the company through membership and active participation in pharmaceutical professional groups and organizations.
  • Oversee nursing home accounts and delivery of medications.
  • Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
  • Adhere to all Hy-Vee policies, store guidelines, and all statutes and regulations pertaining to pharmacy management.
  • Report to work when scheduled and work the expected number of hours.

Your Skills:
  • Communicate effectively both orally and in writing with customers, staff, healthcare colleagues, and regulatory agencies.
  • Demonstrate excellent interpersonal skills, especially in healthcare settings.
  • Apply in-depth knowledge of pharmacy computer applications including PIS, order management, automated dispensing, CPOE, IV compounders, packagers, bar code applications, and supply chain solutions.
  • Lead and develop a team through strong supervisory, coaching, and problem-solving skills.
  • Maintain a high level of discretion and integrity when handling confidential patient health information.

Reporting Relationships:
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations, and Perishables
Direct Reports: Staff Pharmacist(s); Pharmacy Technician(s); Pharmacy Intake/Outbound Coordinator

Education and Experience:
  • Graduate of an accredited Pharmacy School required; Pharm.D. degree preferred.
  • Current Board of Pharmacy license required.
  • Progressively responsible experience in pharmacy and computer applications of pharmacy practice required.
  • Over one year of related work experience required.

Physical Requirements:
  • Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while verifying and processing prescriptions.
  • Ability to verify, dispense, and counsel patients on prescriptions, and administer immunizations, in accordance with state and federal pharmacy regulations.
  • Exposure to bloodborne pathogens and sharps (needles, lancets) associated with immunization administration and pharmacy operations.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Working Environment:
This role is performed in a pharmacy and store environment with frequent and prolonged periods of standing and walking throughout the shift. There is occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. This pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware that exposure may cause acute and chronic effects, and that following all pharmacy policies and procedures is essential to minimizing risk. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

The anticipated annual starting wage for this position is $124,800.00 to $146,640.00 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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