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Customer Implementation Manager Jobs in Naperville, IL

The LaSalle Group

Implementation Manager

Oak Brook, IL · On-site

$30 - $40/hr

The Implementation Manager will serve as the single point of contact for benefit plan ... Experience: 2-4 years of dedicated project management or customer/client success experience ...

Redwood Logistics

Implementation Manager

Chicago, IL · Hybrid

Implementation Manager Reports To: Director, Solution Control Location: Chicago, IL Environment ... You will act as a tactical, customer-facing project manager, working closely with customers and ...

AssistIQ

Implementation Manager

Chicago, IL

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Your ultimate goal is to make it easy for our customers to adopt and implement our solution. We're ...

FourKites

Implementation Manager

Chicago, IL · On-site +1

You will execute implementations for each customer based upon their specific processes ... You will develop comprehensive project roadmaps with clear milestones, managing scope changes while ...

FourKites

Implementation Manager

Chicago, IL · On-site

As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind ... You will execute implementations for each customer based upon their specific processes ...

AssistIQ

Implementation Manager

Chicago, IL · Remote

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across ... Your ultimate goal is to make it easy for our customers to adopt and implement our solution. We're ...

Rundoo

Implementation Manager

Chicago, IL · On-site

$82K - $111K/yr

This role is ideal for someone who thrives on building lasting customer relationships and growing with a fast-paced startup. What you'll do as an Implementation Manager at Rundoo * Project manage the ...

Supernova Technology

Implementation Manager

Chicago, IL · On-site

$90K - $120K/yr

As a Implementation Manager, you will manage and be responsible for the implementation of Supernova ... Strong interpersonal skills and ability to connect with a diverse customer and employee population

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

... customers, and a way to connect with partners around the globe! Summary: The Implementations ... As a project manager working directly with our clients, this role will develop and implement a ...

AssistIQ

Sr. Implementation Manager

Columbus, OH · On-site +1

This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...

AssistIQ

Sr. Implementation Manager

Chicago, IL · Remote

This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...

AssistIQ

Sr. Implementation Manager

Chicago, IL · On-site

This role goes beyond execution; you will act as a strategic partner to customers, a mentor to Implementation Managers, and a key voice in cross-functional collaboration with Product, Customer ...

Loop

Senior Implementation Manager

Chicago, IL · On-site

You are the strategic hub connecting Sales, Pre-Sales, Engineering, Operations, and Customer ... You'll manage multiple large-scale implementations simultaneously, serve as a trusted advisor to ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

... customer stakeholders. Drive timely resolution of dependencies and blockers to keep multi ... implementation, delivery, or engagement management within SaaS, IoT, or hardware/software hybrid ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

... customer stakeholders. Drive timely resolution of dependencies and blockers to keep multi ... implementation, delivery, or engagement management within SaaS, IoT, or hardware/software hybrid ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Naperville, IL

Customer Implementation Manager information

See Naperville, IL salary details

$38.9K

$103.4K

$167.8K

How much do customer implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer implementation manager in Naperville, IL is $103,364.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $120,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What job categories do people searching Customer Implementation Manager jobs in Naperville, IL look for? The top searched job categories for Customer Implementation Manager jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Customer Implementation Manager jobs? Cities near Naperville, IL with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $103,364 per year, or $49.7 per hour.

Implementation Manager

The LaSalle Group

Oak Brook, IL • On-site

$30 - $40/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

LaSalle Network has partnered with a premier financial services organization to find a skilled and detail-oriented Implementation Manager.
The Implementation Manager will serve as the single point of contact for benefit plan implementations, driving end-to-end client onboarding strategy from pre-sale consultation through initial post-sale administration. Reporting to the Sr. Manager of Client Management, this role is critical in creating long-term client partnerships, managing complex project timelines, and ensuring seamless service delivery.
Position Details:
  • Employment Type: Contract
  • Contract Duration: ~6 months
  • Pay Rate: $30.00-$35.00/hr
  • Location: Remote (must be based in the U.S. and in Central or Eastern Time Zone)
  • Benefits: LaSalle Network consultants have the opportunity to enroll in benefits including medical, dental and vision insurance.

Implementation Manager Responsibilities:
  • Serve as the single point of contact for client benefit plan installations, coordinating all project deliverables and resolving implementation issues
  • Create, manage, and track comprehensive project plans and issue logs with clear action items and target dates.
  • Partner closely with key stakeholders-including sales teams, consultants, plan sponsors, and internal operations-to address critical implementation needs.
  • Ensure implementation strategies adhere strictly to performance guarantee arrangements.
  • Evaluate client-requested exceptions to develop creative solutions while minimizing operational impact.
  • Collaborate on the design and review of complex account and benefit structures tailored to client objectives.
  • Participate in client finalist meetings to present the organization's implementation process and capabilities.
  • Identify cross-selling opportunities for additional products and services throughout the onboarding lifecycle.

Implementation Manager Qualifications & Requirements:
  • Experience: 2-4 years of dedicated project management or customer/client success experience, ideally within benefit administration or financial/client services.
  • Education: Bachelor's degree in Business, Communications, Finance, or a related field preferred.
  • Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with Salesforce CRM is preferred.
  • Project Management: Exceptional organizational skills with a proven track record of managing multi-faceted timelines, prioritizing tasks, and meeting strict deadlines.
  • Communication & Collaboration: Excellent written and verbal communication skills with the ability to represent the organization in high-level client discussions.
  • Analytical Mindset: High attention to detail, accuracy, and strong problem-solving capabilities.

If interested, please apply today!
Cas Ngiramowai
Recruiting Lead
#LI-CN1
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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