Customer Experience Project Manager Jobs in Oregon

POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
With minimal direction from a department manager, this position oversees and manages the engineering design of large electrical transmission and distribution capital projects that require considerable resources and high level of functional integration. The role is responsible for all aspects of the project design, including initiation, planning, execution, control, and closeout.
Responsibilities include assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely project completion. The role interfaces with all areas affected by the project including end users, distributors, and vendors. It ensures adherence to quality and safety standards, reviews project deliverables, and communicates project status and key updates to senior management.
This position is available at multiple levels. Applicants will be considered for the level that best matches their education and experience.
Responsibilities
The successful candidate will be accountable for all project management responsibilities in the delivery of multiple high-risk large scale capital projects. Responsibilities include but are not limited to design, permitting, assembling and managing multifunctional matrixed project teams across business platforms. Responsibilities also include coordinating team efforts, assigning tasks, developing detailed project plans, project schedules and ensuring timelines are met.

• Manage the planning and design of multiple large scale capital projects (e.g. modifications/additions to facilities and infrastructure) under minimal supervision.
• Establish, track, and control scope, schedule, and risk delivering assigned projects within their approved scope, budget, and schedule.
• Plan, schedule, and execute all phases of projects in accordance with project management processes, policies and guidelines, and corporate governance.
• Develop detailed project plans and ensure project scopes, team responsibilities, milestone dates, and the procurement strategy are clearly stated for all assigned projects.
• Develop project schedules in accordance with project objectives.
• Coordinate the development of conceptual and detailed designs.
• Interface with external customers throughout the project life cycle.
• Establish responsibility for and manage the physical construction.
• Provide project progress reports to management and other stakeholders in accordance with an approved communication plan.
• Coordinate with procurement to solicit external materials and services as required for project deliverables.
• Manage the bid process, and contracts for external engineering services.
• Negotiate with vendors and contractors regarding work scope changes and ensure that all contract commitments are completed on time per the scope of work and technical specifications.
• Interface with appropriate management levels including senior management to gain necessary approvals and manage risk in accordance with corporate governance.
• Coordinate the tracking, expediting, and completion of material and equipment orders.
• Responsible for interdepartmental communication for the project team.
• Responsible for delivery of internal and external project stakeholders' expectations.
• Provide coaching to less experienced project managers, engineers and other project team members to assist in their career development.

Requirements

• Bachelor's Degree in Engineering, Construction Management or the equivalent combination of education and experience
• Related professional experience.
• Experience or formal education in project cost, schedule, scope controls, forecasting and reporting
• Ability to analyze information, form conclusions and provide meaningful solutions
• Proficient with the use of technical applications, software, and tools
• Ability to motivate and influence others including skills and experience in team building
• Excellent communication and interpersonal skills

Requirements for Eng/Ops Proj Mgr II position also includes the following:

• A minimum of two years directly related professional experience.

Requirements for Eng/Ops Proj Mgr III position also include the following:

• Three or more years directly related professional experience.
• Experience in project scheduling, cost controls, tracking and reporting methodologies
• Knowledge of financial principles to quantify costs and benefits of projects and to track and maintain project budgets
• Experience in the application of Project Management Institute project management techniques or equivalent
• Experience in managing vendors and contractors regarding work scope changes to ensure that all contract commitments are completed on time per applicable specifications.

Requirements for Sr, Eng/Ops Proj Mgr position also include the following:

• Five years related professional experience.
• Project Management Professional certification by the Project Management Institute must be maintained or gained during the first year in this position

Requirements for Principal Eng/Ops Proj Mgr position also include the following:

• Ten years related professional experience.
• Ability to analyze information, form conclusions and provide meaningful and creative solutions to non-typical business issues.

This position is available at multiple levels. Applicants will be considered for the level that best matches their education and experience.
Preferences

• Five years related professional experience.
• Certified Associate in Project Management Credential from Project Management Institute
• Experience as an engineer or other technical project support
• Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office, Army Corp of Engineers, etc.
• Working knowledge of SAP in cost tracking and forecasting
• Working knowledge of Primavera scheduling or other project management software
• Experience in electric utility design and/or construction
• Knowledge of the company's business, policies, procedures, and practices

Benefits
At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle
Our benefits include:
• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
Work Life Balance
• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing
For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Additional Information
Req Id: 114886
Company Code: PacifiCorp #PM25
Primary Location: SALT LAKE CITY
Department: Power Delivery
Schedule:FT
Personnel Subarea: Exempt
Hiring Range: $77,200-$185,350
This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary.
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
All offers of employment are contingent upon the successful completion of a background check and drug screening.