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Customer Experience Project Manager Jobs in Oregon

Project Manager Mandatory Skills A good working knowledge of Adobe Experience Manager (AEM) including templates and components, MSM Manager/Blueprinting and rollout, etc. Familiarity with Rally. A ...

Project Manager Mandatory Skills A good working knowledge of Adobe Experience Manager (AEM) including templates and components, MSM Manager/Blueprinting and rollout, etc. Familiarity with Rally. A ...

Project Manager

Happy Valley, OR · On-site

$110K - $155K/yr

The ideal candidate will have strong experience managing commercial construction projects, excellent communication and leadership skills, and the ability to coordinate multiple stakeholders in a fast ...

As a design-build leader in Oregon's luxury custom home market, we're growing and looking for an experienced Project Manager to join our team. This is a high-responsibility, high-reward role for ...

Discover your exciting role Our Tualatin, OR office is seeking an experienced Project Manager. The ... Manage customer expectations, support technical presentations, and provide regular project status ...

Experience coordinating an RFP, vendor evaluation, procurement, or similar competitive selection process. * Strong understanding of project planning, risk management, issue resolution, stakeholder ...

New

PCI is seeking an experienced Project Manager for its Portland 553 operations based in Portland, OR ... Support the branch through positive customer relations and active participation in the Customer ...

PCI is seeking an experienced Project Manager for its Portland 553 operations based in Portland, OR ... Support the branch through positive customer relations and active participation in the Customer ...

Project Manager

Portland, OR · On-site

$110K - $150K/yr

Portland, OR Employment Type: Full-Time Base Salary: $110,000-$150,000 per year About the Role Our client is seeking an experienced Project Manager to join their construction team in Portland. This ...

New

Project Manager

Portland, OR · On-site

$123K/yr

Discover your exciting role Our Tualatin, OR office is seeking an experienced Project Manager. The ... Technical & Process Support • Act as the primary technical liaison between customers, process ...

Project Manager

Portland, OR · On-site

$85K - $90K/yr

CRMG is looking for a driven and experienced Project Manager to take the lead on a variety of impactful projects that directly enhance the value, safety, and appeal of our multifamily and commercial ...

CRMG is looking for a driven and experienced Project Manager to take the lead on a variety of impactful projects that directly enhance the value, safety, and appeal of our multifamily and commercial ...

The Fordy Group has partnered with a leading commercial general contractor to recruit an experienced Project Manager for their Pendleton, Oregon division. Our client is one of the Pacific Northwest ...

New

Required Work Experience: Project Management Professional certification is preferred; Lean Six Sigma, Agile, or product development/Stage Gate training is a plus. Travel Requirements: 45% Additional ...

Slayden is seeking experienced Project Managers to support and lead critical water and wastewater treatment plant construction projects for both municipal and industrial clients based out of Estacada ...

New

Slayden is seeking experienced Project Managers to support and lead critical water and wastewater treatment plant construction projects for both municipal and industrial clients based out of Medford ...

New

Slayden is seeking experienced Project Managers to support and lead critical water and wastewater treatment plant construction projects for both municipal and industrial clients based out of Medford ...

Slayden is seeking experienced Project Managers to support and lead critical water and wastewater treatment plant construction projects for both municipal and industrial clients based out of Portland ...

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Customer Experience Project Manager information

See Oregon salary details

$38.6K

$96.1K

$120.5K

How much do customer experience project manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer experience project manager in Oregon is $96,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,200.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Oregon?

For Customer Experience Project Manager jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Customer Experience Project Manager jobs?

Cities in Oregon with the most Customer Experience Project Manager job openings:

Infographic showing various Customer Experience Project Manager job openings in Oregon as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $96,137 per year, or $46.2 per hour.

Full-time

Re-posted 3 days ago


Job description

Role : Project Manager
Location : Hillsboro, OR - Only locals
Only locals required
Only W2
Job Description:
Contractor's Key Person shall:
  • Project manage multiple complex and detailed project schedules.
  • Maintain project timelines, milestones, and critical paths.
  • Monitor and control projects to assure timely completion.
  • Schedule and conduct stage gate review meetings with internal OSPHL teams.
  • Advise on and escalate key risks and issues that impact the projects.
  • Collaborate with managers and advocate for OSPHL resources to be allocated to the appropriate project tasks.
  • Respond to requests for information from the public health director's office or CDC about Laboratory Data Modernization initiatives.
  • Support applications for funding opportunities to support this project work.
  • Liaise with OIS SDD team and provide support.
  • Liaise with the OSPHL team to support organizational change management and User Acceptance.
  • Coordinate with the OSPHL team to project manage the User Acceptance testing effort for the LIMS Replacement Project.
  • Perform other OSPHL IT Project Management duties, as assigned.
  • Write project status reports, every other week (biweekly), to document all activities performed, including (but not limited to):

o Status on all activities listed in the bullets above.
o Work on resource capacity reports to identify OSPHL resources that are over-allocated and under-utilized.
o Any ad hoc reports needed for OSPHL management to make informed decisions.
o Efforts on project planning and scheduling.
o Updates to the project planner with new LIMS Subprojects based on input from laboratory management team.
o Assistance provided to complete EIS project deliverables for the Laboratory Information Management Systems (LIMS) Replacement Project and other related subprojects.
Required skills and experience:
  • Office 365
  • Prior state government experience
  • Project Management
  • Exceptional communication skills
  • Ability to work effectively remotely
  • Project Management Institute Project Management Professional (PMP) certification

In addition, the ideal candidate will have skills and experience in:
  • Organization Change Management in a Laboratory or Clinical Care setting.
  • Project Management experience Laboratory or Clinical Care setting.
  • Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) methodologies.