Customer Experience Program Manager Jobs in Virginia

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Program Manager to support KITS and our government customer in Washington, DC. This position is for a Future New Business Opportunity.   

The customer may need support as needed at other locations: Warrenton, VA, Atlantic City, NJ, Melbourne, FL, Oklahoma, OK and Leesburg, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

We are seeking an experienced Program Manager to lead and oversee all aspects of a major technical program. The Program Manager will serve as the primary point of contact with Government program authorities and stakeholders, ensuring successful execution of contract requirements and overall program objectives. This role requires a strategic leader with deep experience managing complex technical projects and multifunctional teams.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Serve as the overall lead, manager, and administrator for the contract effort.
• Act as the primary interface and point of contact with Government program authorities and representatives regarding technical and programmatic issues.
• Oversee all program/project operations, including developing procedures, planning activities, and directing the execution of technical, programming, maintenance, and administrative efforts.
• Monitor and report program/project progress, identifying risks and ensuring timely resolution.
• Manage acquisition and utilization of program resources to achieve project goals.
• Oversee financial and administrative aspects of the program to ensure compliance with contract requirements.
• Provide leadership, supervision, and direction to program/project staff.

Required Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Engineering, Statistics, Business Administration, or a related field from an accredited institution.
• Fifteen (15) years of experience managing technical programs or projects and supervising staff activities.
• At least three (3) years of Government contracting experience within the 15 years of relevant experience is required.
• Active project or program management certification such as:
• Project Management Professional (PMP),
• Portfolio Management Professional (PfMP),
• Program Management Professional (PgMP), or
• Equivalent program/project management certification.

Preferred Qualifications:

• Experience managing federal government programs.
• Strong communication, stakeholder engagement, and leadership skills.
• Demonstrated ability to manage budgets, schedules, and complex technical requirements.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352