ZipRecruiter

Log In

1

Customer Experience Operations Manager Jobs in Oregon

Inn at Nye Beach

Operations Manager

Newport, OR

$50K - $60K/hr

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of ... Hire, train, and supervise a diverse team to provide excellent customer service and maintain high ...

Jewett Cameron

Operations Manager

North Plains, OR · On-site

About the Role We're looking for an experienced Operations Manager to lead our warehouse, inventory ... Customer Service Support * Partner with customer service leadership to ensure operational issues ...

Ruffwear

Operations Manager

Bend, OR · On-site

$55K - $65K/yr

... the Customer Experience, Operations, and Supply Chain teams. Like all roles at Ruffwear, this ... Hire, manage, and mentor the Operations Team to execute return authorizations, shipping/receiving ...

Honeywell

Customer Experience Specialist

Salem, OR · Hybrid

$17.75 - $22.25/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

Honeywell

Customer Experience Specialist

Salem, OR · On-site

$17.50 - $22/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

Honeywell

Customer Experience Specialist

Salem, OR · Hybrid

$17.75 - $22.25/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

Quince

Customer Experience Specialist

OR · Remote

$1.0K/wk

THE ROLE Customer Experience Specialist Be the human heartbeat behind Quince. You'll connect with ... Senior Associate Team Lead CX Manager * Enablement Tracks: Quality & Training or Workforce ...

Quince

Customer Experience Team Manager

OR · Remote

$75K - $95K/yr

Customer Experience Team Manager We are seeking a Customer Experience Team Manager to join our ... operational rigor, translating data and customer insights into action, and leveraging technology ...

Bliss Roofing

Operations Manager

Clackamas, OR

$90K - $110K/yr

Monitor production metrics and drive efficiency, quality, customer experience, and profitability ... Experience managing teams, schedules, and operational priorities * Proficiency with ServiceTitan or ...

Servpro

Operations Manager

Portland, OR · On-site

$22 - $25/hr

... the customers' quality standards at minimum costs. SERVPRO of Southwest Portland offers ... Valid Driver's License * 2+ years of management experience * At least one year of restoration ...

New

CVS Health

Operations Manager

Eugene, OR

$20.55 - $34.55/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Microbac

Operations Manager

Prineville, OR · On-site

We embody a company-wide commitment to exceptional customer experience, which has been refined by ... The Operations Manager will be responsible for leading department managers and supervisors ...

CCL Label, Inc.

Operations Manager

Portland, OR · On-site

The Operations Manager oversees all manufacturing activities, staffing, scheduling, employee ... with employees, customers, vendors, and all levels of management. Education and Experience

Ruffwear

Operations Manager

Bend, OR · On-site

$55K - $65K/yr

... the Customer Experience, Operations, and Supply Chain teams. Like all roles at Ruffwear, this ... Hire, manage, and mentor the Operations Team to execute return authorizations, shipping/receiving ...

Ruffwear, Inc.

Operations Manager

Bend, OR

... the Customer Experience, Operations, and Supply Chain teams. Like all roles at Ruffwear, this ... Hire, manage, and mentor the Operations Team to execute return authorizations, shipping/receiving ...

Bell and Howell

Operations Manager

Troutdale, OR · On-site

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... customer service experience including maintenance and repairing equipment, or equivalent ...

next page

Showing results 1-20

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Oregon

Customer Experience Operations Manager information

See Oregon salary details

$47K

$130.8K

$143.3K

How much do customer experience operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for customer experience operations manager in Oregon is $130,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,700.00 and $141,700.00 per year, depending on experience, location, and employer.

How does a Customer Experience Operations Manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

How much does a customer experience manager earn?

A customer experience operations manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, certifications, and the complexity of customer service operations managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Experience Director or Vice President of Customer Service, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What is a customer experience operations manager?

A customer experience operations manager oversees the processes and systems that ensure positive interactions between a company and its customers. They analyze customer feedback, implement improvements, and coordinate cross-functional teams to enhance service quality, often using tools like CRM software and data analytics. Strong leadership, communication skills, and understanding of customer service metrics are essential for this role.

What does a customer operations manager do?

A customer experience operations manager oversees the processes and systems that support customer interactions, ensuring efficient service delivery and satisfaction. They analyze customer data, coordinate cross-functional teams, and implement improvements using tools like CRM software to enhance overall customer experience.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a Customer Experience Operations Manager, and why are they important?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are the most commonly searched types of Customer Experience Operations jobs in Oregon? The most popular types of Customer Experience Operations jobs in Oregon are:
What are popular job titles related to Customer Experience Operations Manager jobs in Oregon? For Customer Experience Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Oregon look for? The top searched job categories for Customer Experience Operations Manager jobs in Oregon are:
What cities in Oregon are hiring for Customer Experience Operations Manager jobs? Cities in Oregon with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Oregon as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $130,762 per year, or $62.9 per hour.

Operations Manager

Inn at Nye Beach

Newport, OR

$50K - $60K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of housekeeping and the front desk for Inn at Nye Beach in Newport, OR. The ideal candidate will be responsible for managing staff, training and development, ensuring guest satisfaction, and maximizing profitability.
Responsibilities:
  • Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and common-area attendants.
  • Develop and implement policies and procedures to ensure efficient and effective operations.
  • Hire, train, and supervise a diverse team to provide excellent customer service and maintain high standards.
  • Monitor and analyze financial performance, including revenue, expenses, and profitability.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest inquiries, concerns, and complaints professionally and promptly.
  • Collaborate with sales and marketing teams to drive revenue and occupancy.
  • Work closely with all departments to ensure seamless communication and consistent style for smooth operations.
  • Maintain a positive working relationship with vendors, suppliers, and other partners.
Qualifications:
  • 2 - 5 years of previous experience in hotel management or a related field.
  • Strong leadership and communication skills.
  • Attention to detail and understanding of the following policy and procedure
  • Excellent organizational and time management abilities.
  • Knowledge of hotel operations, including front desk and housekeeping.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • A bachelor's degree in hospitality management or a related field is a plus, but not required.
  • Spanish-speaking a plus
Benefits
  • Medical, dental, and vision insurance offerings
  • 401k plan with company match
  • Employee discounts
  • Employee rates at sister properties
  • Paid time off

Apply