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Customer Experience Operations Manager Jobs in Oregon

Bell and Howell

Operations Manager

Troutdale, OR · On-site

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... customer service experience including maintenance and repairing equipment, or equivalent ...

Bell and Howell LLC

Operations Manager

Troutdale, OR · On-site

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... customer service experience including maintenance and repairing equipment, or equivalent ...

Schneider

Operations Manager

Portland, OR · On-site

Collaborate with other Schneider teams to develop solutions that meet customers needs. * Review ... Bachelor's degree or minimum of four years relevant work experience. * Have strong written and oral ...

PTSolutions

Operations Manager

Portland, OR

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... If your experience aligns with the description below and you're ready to be a part of a growing ...

Amazon

Operations Manager

Salem, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Fairview, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

PTSolutions

Operations Manager

Portland, OR

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... If your experience aligns with the description below and you're ready to be a part of a growing ...

Amazon

Operations Manager

Salem, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Fairview, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Salem, OR

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Salem, OR

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

US Bank

Project Manager- Customer Experience

Gresham, OR · Hybrid

$98K - $115K/yr

The Service Experience Studio (SES) is seeking a highly skilled customer experience strategy ... operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures ...

Human Interest

Senior Manager, Customer Operations

OR · On-site +1

Experience: 4+ years of operational management experience in financial services, fintech ... Customer obsession : We're all about creating amazing experiences for our customers. We put their ...

Amazon

Operations Manager

Salem, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

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Showing results 21-40

All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Oregon

Customer Experience Operations Manager information

See Oregon salary details

$47K

$130.8K

$143.3K

How much do customer experience operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer experience operations manager in Oregon is $130,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,700.00 and $141,700.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.

What are the most commonly searched types of Customer Experience Operations jobs in Oregon?

The most popular types of Customer Experience Operations jobs in Oregon are:

What are popular job titles related to Customer Experience Operations Manager jobs in Oregon?

For Customer Experience Operations Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Experience Operations Manager jobs in Oregon look for?

The top searched job categories for Customer Experience Operations Manager jobs in Oregon are:

What cities in Oregon are hiring for Customer Experience Operations Manager jobs?

Cities in Oregon with the most Customer Experience Operations Manager job openings:

Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $130,762 per year, or $62.9 per hour.

Operations Manager

SECURITY INDUSTRY SPECIALISTS INC

Hillsboro, OR

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Security Industry Specialists rating

7.9

Company rating: 7.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

17th of 116 rated security

Job description

About the role:

The Operations Manager is responsible for reducing risk, responding to incidents, and limiting exposure to liability within the client Global Safety & Security operations.  The Operations Manager will partner with the client Global Safety & Security Management team to develop, implement and manage physical security, safety, executive protection, special events, investigations and risk management programs that align with the client culture, values and policies. The Operations Manager reports directly to the Director of Operations.
 

In this role, your responsibilities will be:

•    Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
•    Maintain close coordination, planning, communication and regular direct liaison with the client Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
•    Manage operations at local client campus including budget management, performance metrics and contract management
•    Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
•    Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
•    Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
•    Perform other related duties as required

As a candidate you must have:

•    Bachelor’s degree in criminal justice, emergency management, business management, or related discipline or equivalent
•    Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision
•    ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) 
•    Proficient in PC and iOS hardware and software, including word processing, data analysis, Lenel, Salesforce
•    Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
•    Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
•    Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
 

We offer:

•    $90,000.00 per year
•    Health, Dental, Vision, and 401k for eligible employees
•    Paid Time Off including Sick/Safe Time
•    A dynamic and challenging work environment with opportunity for growth

Security Agency #0352

Security Industry Specialists, Inc. is an Equal Opportunity Employer

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