Operations Manager
Fairview, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Fairview, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Hillsboro, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Hillsboro, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...
Operations Manager
Portland, OR · On-site
$22 - $25/hr
... customers' quality standards at minimum costs. Benefits SERVPRO of Southwest Portland offers ... Experience in building a strong team with tangible leadership skills * Strong process and results ...
Quick apply
Operations Manager
Portland, OR · On-site
$22 - $25/hr
... customers' quality standards at minimum costs. Benefits SERVPRO of Southwest Portland offers ... Experience in building a strong team with tangible leadership skills * Strong process and results ...
Operations Manager
Portland, OR · On-site
If you're ready to take your career to the next level and gain valuable experience, apply today! Overview The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills ...
Operations Manager
Portland, OR · On-site
If you're ready to take your career to the next level and gain valuable experience, apply today! Overview The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills ...
Customer Experience Supervisor
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Supervisor
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Supervisor
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Supervisor
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Operations Manager
Mcminnville, OR · On-site
$105K - $180K/yr
Experience in managing large manufacturing teams through multiple layers of leadership. * Proven ... customer needsProfessional development and training within a global aerospace organization ...
Operations Manager
Mcminnville, OR · On-site
$105K - $180K/yr
Experience in managing large manufacturing teams through multiple layers of leadership. * Proven ... customer needsProfessional development and training within a global aerospace organization ...
Customer Experience Supervisor
Tualatin, OR · On-site
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Customer Experience Supervisor
Tualatin, OR · On-site
$16.95 - $17.45/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Operations Manager
Portland, OR · On-site
$29.25/hr
If you're ready to take your career to the next level and gain valuable experience, apply today! The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company ...
Operations Manager
Portland, OR · On-site
$29.25/hr
If you're ready to take your career to the next level and gain valuable experience, apply today! The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company ...
Operations Manager
Salem, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... Final compensation will be determined based on factors including experience, qualifications, and ...
Operations Manager
Salem, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... Final compensation will be determined based on factors including experience, qualifications, and ...
Operations Manager
Salem, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Salem, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Woodburn, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Woodburn, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Troutdale, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS- 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Troutdale, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS- 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Troutdale, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Troutdale, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Fairview, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... Final compensation will be determined based on factors including experience, qualifications, and ...
Operations Manager
Fairview, OR · On-site
We are looking for motivated, customer-focused individuals who want to join our team as an ... Final compensation will be determined based on factors including experience, qualifications, and ...
Operations Manager
Mcminnville, OR · On-site
$105K - $180K/yr
Experience in managing large manufacturing teams through multiple layers of leadership. * Proven ... customer needsProfessional development and training within a global aerospace organization ...
Operations Manager
Mcminnville, OR · On-site
$105K - $180K/yr
Experience in managing large manufacturing teams through multiple layers of leadership. * Proven ... customer needsProfessional development and training within a global aerospace organization ...
Customer Experience Operations Manager information
See Oregon salary details
$47K - $55.8K
3% of jobs
$55.8K - $64.5K
0% of jobs
$64.5K - $73.3K
3% of jobs
$73.3K - $82K
2% of jobs
$82K - $90.8K
2% of jobs
$90.8K - $99.5K
3% of jobs
$99.5K - $108.3K
1% of jobs
$108.3K - $117K
1% of jobs
$117K - $125.8K
0% of jobs
$125.8K - $134.5K
1% of jobs
$135.4K is the 25th percentile. Wages below this are outliers.
$134.5K - $143.3K
83% of jobs
$47K
$130.8K
$143.3K
How much do customer experience operations manager jobs pay per year?
As of Jul 27, 2026, the average yearly pay for customer experience operations manager in Oregon is $130,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,700.00 and $141,700.00 per year, depending on experience, location, and employer.
How does a Customer Experience Operations Manager typically collaborate with other departments to improve the customer journey?
A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.
How much does a customer experience manager earn?
A customer experience operations manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, certifications, and the complexity of customer service operations managed.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Experience Director or Vice President of Customer Service, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
What is a customer experience operations manager?
A customer experience operations manager oversees the processes and systems that ensure positive interactions between a company and its customers. They analyze customer feedback, implement improvements, and coordinate cross-functional teams to enhance service quality, often using tools like CRM software and data analytics. Strong leadership, communication skills, and understanding of customer service metrics are essential for this role.
What does a customer operations manager do?
A customer experience operations manager oversees the processes and systems that support customer interactions, ensuring efficient service delivery and satisfaction. They analyze customer data, coordinate cross-functional teams, and implement improvements using tools like CRM software to enhance overall customer experience.
What is the difference between Customer Experience Operations Manager vs Customer Service Manager?
| Aspect | Customer Experience Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Optimizing overall customer experience and operational efficiency | Managing customer service teams and resolving customer issues |
| Required Skills | Data analysis, process improvement, cross-department coordination | Team leadership, communication, conflict resolution |
| Work Environment | Cross-functional teams, strategic planning | Customer support centers, direct team management |
| Common Usage | Used in organizations focusing on customer journey and experience enhancement | Used in organizations emphasizing direct customer support and issue resolution |
The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.
What are the key skills and qualifications needed to thrive as a Customer Experience Operations Manager, and why are they important?
To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are the most commonly searched types of Customer Experience Operations jobs in Oregon? The most popular types of Customer Experience Operations jobs in Oregon are:
What are popular job titles related to Customer Experience Operations Manager jobs in Oregon? For Customer Experience Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Oregon look for? The top searched job categories for Customer Experience Operations Manager jobs in Oregon are:
What cities in Oregon are hiring for Customer Experience Operations Manager jobs? Cities in Oregon with the most Customer Experience Operations Manager job openings:
Amazon rating
7.4
Based on 7,015 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent.
You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door
Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US