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Customer Experience Analyst Jobs in Raleigh, NC (NOW HIRING)

Digital Analyst Internships

Durham, NC

$95K - $112K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Digital Analyst Internships

Raleigh, NC

$95K - $113K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Digital Analyst Internships

Durham, NC · On-site

$95K - $112K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Digital Analyst Internships

Raleigh, NC · On-site

$95K - $113K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Customer Senior Analyst

Durham, NC · On-site

$79K - $105K/yr

Senior Sales Analyst Clorox is the place that's committed to growth - for our people and our brands ... Experience with forecasting tools, ERP systems (e.g., SAP, Oracle), and CRM platforms. * Proven ...

Customer Senior Analyst

Durham, NC

$85K - $112K/yr

The Senior Sales Analyst will be a critical enabler of the Clorox customer strategy supporting the ... Experience with forecasting tools, ERP systems (e.g., SAP, Oracle), and CRM platforms. * Proven ...

Customer Senior Analyst

Durham, NC · On-site

$79K - $105K/yr

The Senior Sales Analyst will be a critical enabler of the Clorox customer strategy supporting the ... Experience with forecasting tools, ERP systems (e.g., SAP, Oracle), and CRM platforms. * Proven ...

... stability, customer-experience outcomes, and compliance alignment during testing and deployment Required 7 Years Proficiency in eliciting, analyzing, and validating business, functional, non ...

Senior SOC Analyst

Morrisville, NC · Hybrid

$82K - $109K/yr

... customers to be secure, resilient, and successful. Qualifications: * 4-6 years of experience in SOC ... Analytical and detail-oriented with a passion for solving problems. * Strong mentor and team player.

Proven experience with capital equipment and recognized experience in poultry hatcheries. * Strong analytical, organizational, and goal-oriented mindset. * Ability to translate customer experience ...

New

... customer base including fortune 100 companies and most state and federal agencies such as State of ... Experience as a product owner in an agile environment Business process analysis, requirements ...

Proven experience with capital equipment and recognized experience in poultry hatcheries. * Strong analytical, organizational, and goal‑oriented mindset. * Ability to translate customer experience ...

New

The ideal candidate combines strong business process analysis skills with hands-on Dynamics 365 experience. They understand how CRM should support business operations, are comfortable challenging ...

The ideal candidate combines strong business process analysis skills with hands-on Dynamics 365 experience. They understand how CRM should support business operations, are comfortable challenging ...

Senior SOC Analyst

Morrisville, NC · On-site

$82K - $109K/yr

The Senior SOC Analyst is an experienced cybersecurity professional responsible for handling ... Provide technical and procedural guidance to customers during active incidents. * Conduct root ...

Showing results 21-40

Customer Experience Analyst information

See Raleigh, NC salary details

$18

$39

$65

How much do customer experience analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer experience analyst in Raleigh, NC is $39.38, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $44.62 per hour, depending on experience, location, and employer.

How does a customer experience analyst typically contribute to cross-departmental collaboration within an organization?

Customer Experience Analysts play a key role in bridging gaps between departments such as marketing, product development, and customer support. By collecting and analyzing customer feedback, they identify trends and pain points, then share actionable insights with relevant teams to drive improvements. Regular collaboration ensures that customer-centric strategies are aligned across the organization, leading to more cohesive and effective solutions. This collaborative environment also provides Customer Experience Analysts with exposure to various business functions and opportunities for career growth.

What is a customer experience analyst?

A Customer Experience Analyst is a professional who collects, analyzes, and interprets data related to customer interactions and feedback. Their main goal is to identify trends, pain points, and opportunities for improving the overall customer experience with a company's products or services. They work closely with other departments, such as marketing and customer support, to recommend actionable strategies that enhance customer satisfaction and loyalty. Customer Experience Analysts often use tools like surveys, analytics platforms, and customer journey mapping to achieve their objectives.

What does a customer experience analyst do?

A customer experience analyst gathers and interprets data on customer satisfaction for a business. As a customer experience analyst, your job duties include conducting surveys to collect client feedback, analyzing data, and creating reports for the company management team. You may work independently or as part of a project team. Contact with customers is a regular part of your job, so you must follow your company’s customer service guidelines. The qualifications for a career as a customer experience analyst are a bachelor’s degree in statistics or business and strong mathematical skills. Some companies prefer candidates with customer service experience.

Do customer experience analyst jobs require a degree?

Customer Experience Analyst roles typically require a bachelor's degree in fields such as business, marketing, or related areas. Relevant skills include data analysis, communication, and familiarity with customer feedback tools, but some positions may accept equivalent work experience in lieu of a degree.

What is the difference between Customer Experience Analyst vs Customer Service Representative?

AspectCustomer Experience AnalystCustomer Service Representative
Primary FocusAnalyzing customer feedback and improving overall experienceAssisting customers with inquiries and resolving issues
Skills & CertificationsData analysis, customer insights, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, cross-department collaborationCall centers, retail, online support
Industry UsageMarketing, UX, customer experience teamsCustomer support, retail, hospitality

While both roles focus on customer interactions, the Customer Experience Analyst primarily analyzes data to improve customer satisfaction strategies, whereas the Customer Service Representative handles direct customer interactions and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience analyst?

To thrive as a Customer Experience Analyst, you need strong analytical skills, proficiency in data interpretation, and typically a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau or Power BI, and analytics software such as Google Analytics is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills. These competencies enable analysts to accurately interpret customer data, identify actionable insights, and drive improvements that enhance customer satisfaction and retention.
What are the most commonly searched types of Customer Experience Analyst jobs in Raleigh, NC? The most popular types of Customer Experience Analyst jobs in Raleigh, NC are:
What are popular job titles related to Customer Experience Analyst jobs in Raleigh, NC? For Customer Experience Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Experience Analyst jobs in Raleigh, NC look for? The top searched job categories for Customer Experience Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Experience Analyst jobs? Cities near Raleigh, NC with the most Customer Experience Analyst job openings:
Infographic showing various Customer Experience Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,913 per year, or $39.4 per hour.

Digital Analyst Internships

Danaher

Durham, NC

$95K - $112K/yr

Internship

Re-posted 18 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

How It Works

This is not an active job listing. By submitting your interest, you’ll be among the first to know when internship opportunities open at Danaher. While the roles described here reflect the types of positions we typically recruit for, specific openings have not yet been finalized. If your background aligns with future opportunities, we’ll reach out directly when formal applications become available.

About Digital Analyst Roles at Danaher

Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you’ll work alongside a talented team focused on enhancing the digital experience for customers worldwide by analyzing data and documenting system workflows that power our web platforms.

What You Might Work On
  • Documenting system integrations and workflows within digital platforms

  • Analyzing data from tools like Google Analytics, PowerBI, Excel, and Looker Studio to extract actionable insights

  • Supporting usability testing and interpreting user behavior data to recommend experience improvements

  • Preparing detailed reports and presentations to communicate findings to the Digital Customer Experience Team

  • Collaborating closely with cross-functional teams to help build a world-class digital organization

Who This Is For
  • Students currently pursuing a bachelor’s degree in Computer Science, Information Systems, or a related field

  • Familiarity with data analysis platforms and tools, comfortable extracting and interpreting complex data sets

  • Experience or coursework in documenting system integrations and workflows

  • Strong analytical mindset and attention to detail

Bonus:
  • Knowledge of usability testing methods and tools

  • Basic programming or scripting experience in Python, SQL, or JavaScript

  • Experience with Sitecore or other Content Management Systems

Company Description

At Beckman Coulter Diagnostics, part of the Danaher family, we’ve been advancing laboratory science for over 80 years, dedicated to improving patient lives worldwide through innovation. Our culture celebrates diverse backgrounds and perspectives, and we invest in your career growth through mentorship and meaningful hands-on experiences. Join us and help reimagine healthcare, one diagnosis at a time.


What Danaher employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984