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Customer Success Data Analyst Jobs in Raleigh, NC

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales ... Analyze customer usage data to proactively address risks and enhance adoption. * Act as the voice ...

... Big Data analytics, Railinc is solving some of the railroad industry's toughest challenges. At ... Customer Success Specialists are expected to provide timely responses to customer emails, telephone ...

... Big Data analytics, Railinc is solving some of the railroad industry's toughest challenges. At ... Customer Success Specialists are expected to provide timely responses to customer emails, telephone ...

... data analytics and customer knowledge * Proactive management of customers to optimize account ... Success, Sales, Consulting, Customer Advocacy, or relevant experience * Highly skilled experience ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within ... Analyze hatchery performance data to identify trends, opportunities, and challenges related to ...

New

This role is a blend of project management, relationship-building, analytical rigor, and hands-on ... A bachelor's degree in a technical field (computer science, engineering, data, or similar ...

This role is a blend of project management, relationship-building, analytical rigor, and hands-on ... A bachelor's degree in a technical field (computer science, engineering, data, or similar) or ...

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... data, activity, utilization, trends, analysis, health, status, risks, and recommendations

Data Analyst

Raleigh, NC · On-site

$72K - $80K/yr

The data analyst will be responsible for analyzing large data sets, creating visualizations, and ... success through continuous improvement and Agile delivery model. With years of experience in the ...

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... data, activity, utilization, trends, analysis, health, status, risks, and recommendations

Data Analyst

Raleigh, NC · On-site

$72K - $80K/yr

The data analyst will be responsible for analyzing large data sets, creating visualizations, and ... success through continuous improvement and Agile delivery model. With years of experience in the ...

The role of the Customer Success Manager (CSM) is to drive high customer experience and ... Analyze hatchery performance data to identify trends, opportunities, and challenges related to ...

New

The role of the Customer Success Manager (CSM) is to drive high customer experience and ... Analyze hatchery performance data to identify trends, opportunities, and challenges related to ...

New

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Showing results 1-20

Customer Success Data Analyst information

See Raleigh, NC salary details

$33.1K

$80.3K

$132.2K

How much do customer success data analyst jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success data analyst in Raleigh, NC is $80,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $94,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Data Analyst vs Customer Support Specialist?

AspectCustomer Success Data AnalystCustomer Support Specialist
Required SkillsData analysis, CRM tools, customer metricsCommunication, problem-solving, product knowledge
Work EnvironmentData-driven teams, analytics departmentsCustomer service centers, support teams
Industry UsageTech, SaaS, software companiesRetail, telecom, service industries
Common Search IntentAnalyzing customer data, improving retentionResolving customer issues, providing support

The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.

What cities near Raleigh, NC are hiring for Customer Success Data Analyst jobs? Cities near Raleigh, NC with the most Customer Success Data Analyst job openings:
Infographic showing various Customer Success Data Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 69% Full Time, 8% Part Time, and 23% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $80,245 per year, or $38.6 per hour.

Customer Success Manager

Maxiq

Raleigh, NC • On-site

Other

Posted 8 days ago


Job description

Customer Success Manager

MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With MaxIQ, sales excellence becomes an attainable reality.

About the Job

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI-powered platform. Your efforts will be pivotal in driving customer retention, expansion, and advocacy. By proactively addressing challenges and identifying growth opportunities, you will contribute significantly to our customers' success and, consequently, to MaxIQ's growth.

Responsibilities
  • Manage and nurture customer relationships across the USA and EU regions.
  • Drive customer retention and expansion by delivering exceptional customer experiences.
  • Conduct customer onboarding, product training, and quarterly business reviews (QBRs).
  • Identify upsell and cross-sell opportunities to foster account growth.
  • Analyze customer usage data to proactively address risks and enhance adoption.
  • Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams.
  • Resolve complex customer issues using a data-driven, analytical approach.
  • Manage multiple accounts, ensuring customers achieve their success milestones.
  • Handle escalations and proactively mitigate potential churn risks.
  • Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers.
Requirements
  • 2–4 years of experience as a Customer Success Manager in SaaS (preferably in US-based SaaS companies).
  • Proven track record in customer retention, expansion, and revenue growth.
  • Strong data analytics and problem-solving skills to drive insights and recommendations.
  • Excellent spoken and written English communication skills.
  • Ability to work effectively with cross-functional teams.
  • Self-motivated with a proactive approach to customer success.
Preferred Qualifications
  • Experience working with AI-powered platforms or in the sales enablement industry.
  • Familiarity with CRM tools and customer success software.
  • Bachelor's degree in Business, Marketing, or a related field.
Benefits
  • Opportunity to work in a dynamic startup environment focused on innovation and personal growth.
  • Collaborative and inclusive company culture that values diversity and teamwork.
  • Access to the latest tools and technologies in the field of AI and sales enablement.

If you're passionate about driving customer success and eager to make a significant impact in a growing company, we'd love to hear from you.