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Customer Success Data Analyst Jobs in Raleigh, NC

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales ... Analyze customer usage data to proactively address risks and enhance adoption. * Act as the voice ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Identify and execute on expansion opportunities through data analysis, usage trends, and business ...

Railinc

Customer Success Specialist

Cary, NC · On-site

... Big Data analytics, Railinc is solving some of the railroad industry's toughest challenges. At ... Customer Success Specialists are expected to provide timely responses to customer emails, telephone ...

Railinc

Customer Success Specialist

Cary, NC · On-site

... Big Data analytics, Railinc is solving some of the railroad industry's toughest challenges. At ... Customer Success Specialists are expected to provide timely responses to customer emails, telephone ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Identify and execute on expansion opportunities through data analysis, usage trends, and business ...

Global Relay

Customer Success Manager

Apex, NC

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Identify and execute on expansion opportunities through data analysis, usage trends, and business ...

EDB

Principal Customer Success Manager

Raleigh, NC · On-site

... data analytics and customer knowledge * Proactive management of customers to optimize account ... Success, Sales, Consulting, Customer Advocacy, or relevant experience * Highly skilled experience ...

Eaton Plc

Customer Success Manager

Raleigh, NC · On-site

The ideal candidate is a senior, data-driven customer success professional who combines trusted ... Operations, Analytics, and Process Excellence * Track customer success metrics, including adoption ...

Cleo

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... and data analysis * Serve as a knowledgeable resource for customers adopting AI-powered features ...

3E

Customer Success Engineer

Durham, NC · On-site

This role is a blend of project management, relationship-building, analytical rigor, and hands-on ... A bachelor's degree in a technical field (computer science, engineering, data, or similar ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... data, activity, utilization, trends, analysis, health, status, risks, and recommendations

3E

Customer Success Engineer

Durham, NC · On-site

This role is a blend of project management, relationship-building, analytical rigor, and hands-on ... A bachelor's degree in a technical field (computer science, engineering, data, or similar) or ...

Guardz

Customer Success Manager

Raleigh, NC · On-site

Customer Success at Guardz is being rebuilt around AI, data, and digital-first engagement, and this ... Comfort with health scoring, churn-risk analysis, and customer journey mapping.

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Showing results 1-20

All JobsCustomer Success Data Analyst JobsCustomer Success Data Analyst Jobs in Raleigh, NC

Customer Success Data Analyst information

See Raleigh, NC salary details

$33.1K

$80.3K

$132.2K

How much do customer success data analyst jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer success data analyst in Raleigh, NC is $80,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $94,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Data Analyst vs Customer Support Specialist?

AspectCustomer Success Data AnalystCustomer Support Specialist
Required SkillsData analysis, CRM tools, customer metricsCommunication, problem-solving, product knowledge
Work EnvironmentData-driven teams, analytics departmentsCustomer service centers, support teams
Industry UsageTech, SaaS, software companiesRetail, telecom, service industries
Common Search IntentAnalyzing customer data, improving retentionResolving customer issues, providing support

The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Customer Success Data Analyst jobs in Raleigh, NC?

For Customer Success Data Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Success Data Analyst jobs in Raleigh, NC look for?

The top searched job categories for Customer Success Data Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Success Data Analyst jobs?

Cities near Raleigh, NC with the most Customer Success Data Analyst job openings:

Customer Success Data Analyst jobs near you
Infographic showing various Customer Success Data Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 69% Full Time, 8% Part Time, and 23% Contract. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $80,245 per year, or $38.6 per hour.

Customer Success Manager

Raleigh, NC • On-site

Maxiq
See more jobs at Maxiqexternal

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This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Manager

MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With MaxIQ, sales excellence becomes an attainable reality.

About the Job

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ's AI-powered platform. Your efforts will be pivotal in driving customer retention, expansion, and advocacy. By proactively addressing challenges and identifying growth opportunities, you will contribute significantly to our customers' success and, consequently, to MaxIQ's growth.

Responsibilities
  • Manage and nurture customer relationships across the USA and EU regions.
  • Drive customer retention and expansion by delivering exceptional customer experiences.
  • Conduct customer onboarding, product training, and quarterly business reviews (QBRs).
  • Identify upsell and cross-sell opportunities to foster account growth.
  • Analyze customer usage data to proactively address risks and enhance adoption.
  • Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams.
  • Resolve complex customer issues using a data-driven, analytical approach.
  • Manage multiple accounts, ensuring customers achieve their success milestones.
  • Handle escalations and proactively mitigate potential churn risks.
  • Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers.
Requirements
  • 2–4 years of experience as a Customer Success Manager in SaaS (preferably in US-based SaaS companies).
  • Proven track record in customer retention, expansion, and revenue growth.
  • Strong data analytics and problem-solving skills to drive insights and recommendations.
  • Excellent spoken and written English communication skills.
  • Ability to work effectively with cross-functional teams.
  • Self-motivated with a proactive approach to customer success.
Preferred Qualifications
  • Experience working with AI-powered platforms or in the sales enablement industry.
  • Familiarity with CRM tools and customer success software.
  • Bachelor's degree in Business, Marketing, or a related field.
Benefits
  • Opportunity to work in a dynamic startup environment focused on innovation and personal growth.
  • Collaborative and inclusive company culture that values diversity and teamwork.
  • Access to the latest tools and technologies in the field of AI and sales enablement.

If you're passionate about driving customer success and eager to make a significant impact in a growing company, we'd love to hear from you.

Apply