Customer Application Engineer Jobs (NOW HIRING)

Pay: $29-$42 per hour (Actual pay will be based on experience, skills and internal equity)

Location: Grand Prairie, TX

The Role

The Application Engineer 2 is a senior individual contributor responsible for supporting complex customer applications and projects involving pumps, process equipment, and hygienic systems.This is an inside, office-based role that is highly customer-facing and deeply involved in quotes, orders, and ERP-based workflows. It does not perform field installation or service work.

Application Engineer 2 team members work directly with customers, sales teams, and internal stakeholders to interpret process requirements, size and specify equipment, and ensure technically accurate solutions are quoted and ordered correctly.

About CSI

CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries.

We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

What You’ll Do

Customer & Application Support

• Serve as a technical application resource for customers via phone and email
• Interpret customer process requirements, P&IDs, and specifications
• Size, select, and support pumps and related hygienic process equipment
• Apply engineering judgment to recommend practical, accurate solutions
• Clearly explain technical concepts to technical and non-technical audiences
• Identify application risks, assumptions, and gaps and communicate proactively

Quotes, Orders & ERP Accountability

• Prepare, review, and support complex quotes involving pumps and process systems
• Build and review bills of material (BOMs) for engineered assemblies
• Enter, verify, or correct technical data within ERP systems
• Ensure assumptions and non-standard conditions are documented and communicated
• Partner closely with inside sales to resolve application-related issues

Project & Team Contribution

• Support larger or more complex customer projects
• Serve as a technical resource for less experienced engineers or specialists
• Contribute to process improvements, standards, or training materials

Experience

• 4-8 years of relevant experience application engineering, process engineering, or a similar technical role. Strong candidates will have pump and process application experience, customer-facing application responsibility, and experience working in ERP, quote, BOM, and order-accuracy workflows.
• Equivalent experience to progression from Application Engineer 1 may be considered.
• Experience in the hygienic/sanitary process equipment industry, preferred.

Why Join CSI?

• Competitive compensation: $29-$42 per hour.
• Growth-focused, team-oriented culture
• Diverse, high-impact industrial projects
• Strong benefits + career development support

Benefits & Perks

CSI offers a competitive benefits package including:

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities

Work Environment / Physical Requirements

Our environment emphasizes accountability, respect, teamwork, and continuous learning.

This role is primarily office-based, Monday-Friday, with limited travel. It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required.

CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process.

Equal Opportunity Employer

CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability.

Applicants must be authorized to work in the United States. CSI participates in E-Verify.