ZipRecruiter

Log In

1

Customer Application Engineer Jobs in Massachusetts

Sick AG

Systems Application Engineer III

Canton, MA · On-site

$101K - $154K/yr

Systems Application Engineer III Mission of the Role This position serves as a senior technical ... This role partners with customers and cross-functional teams to solve complex application ...

Munters

Application Engineer

Amesbury, MA · On-site

$102K/yr

Application Engineer Employment Type: Regular Full-Time Location: Amesbury, MA Offered Wage: $102 ... Gain a comprehension of customer design requirements through the review of specifications, drawings ...

Munters

Application Engineer

Amesbury, MA

$102K/yr

Application Engineer Employment Type: Regular Full-Time Location: Amesbury, MA Offered Wage: $102 ... Gain a comprehension of customer design requirements through the review of specifications, drawings ...

Munters

Application Engineer

Amesbury, MA · On-site

$102K/yr

Application Engineer Employment Type: Regular Full-Time Location: Amesbury, MA Offered Wage: $102 ... Gain a comprehension of customer design requirements through the review of specifications, drawings ...

KEYENCE

Field Application Engineer '27

Woburn, MA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Solve complex customer challenges through creative configurations of our technical products

Tegra Medical

Application Engineer

Dartmouth, MA · On-site

This position serves as a technical bridge between the customer, sales, engineering, and production, supporting Tegra Medical from prototype to full-scale production. Role and Responsibilities

Cadence

Application Engineer

Burlington, MA

$74K - $137K/yr

In this customer facing role you will provide the front-line design services, technical sales and ... The opportunity to learn from the technical experts, sales and application engineers who provide ...

next page

Showing results 1-20

All JobsCustomer Application Engineer JobsCustomer Application Engineer Jobs in Massachusetts

Customer Application Engineer information

What is the role of a customer application engineer?

A customer application engineer provides technical support and solutions to clients by understanding their needs, configuring products or systems, and troubleshooting issues. They often work closely with sales and engineering teams, utilize technical tools, and may require certifications or knowledge of specific software or hardware platforms.

Do customer application engineers make good money?

Customer Application Engineers typically earn competitive salaries that vary by industry, experience, and location. They often have specialized technical skills, such as knowledge of software, hardware, or engineering tools, which can contribute to higher compensation. Overall, the role can offer a solid income with opportunities for advancement and additional benefits.

What does a customer application engineer do?

A customer application engineer provides technical support and solutions to clients by understanding their needs, troubleshooting issues, and ensuring proper implementation of products or systems. They often collaborate with sales and engineering teams, use tools like CAD or diagnostic software, and may require certifications in relevant technologies. Their goal is to optimize product performance and customer satisfaction through technical expertise and communication skills.

What are the key skills and qualifications needed to thrive as a customer application engineer?

To thrive as a Customer Application Engineer, you need a solid background in engineering principles, problem-solving abilities, and a relevant degree such as in electrical, mechanical, or software engineering. Proficiency with industry-specific software tools (like CAD, MATLAB, or CRM systems) and sometimes certifications in relevant technologies are typically required. Strong communication, customer service orientation, and project management skills help you effectively bridge technical solutions with client needs. These skills ensure you can deliver tailored technical support, foster customer satisfaction, and drive successful product implementation.

What are some common challenges faced by customer application engineers when supporting clients, and how can they be addressed?

Customer Application Engineers often encounter challenges such as understanding diverse client needs, troubleshooting complex technical issues, and balancing multiple projects simultaneously. Effective communication and active listening are essential for accurately capturing client requirements and providing tailored solutions. Additionally, staying up-to-date with the latest product updates and collaborating closely with cross-functional teams—like sales, product management, and R&D—helps address technical challenges efficiently and ensures customer satisfaction.

What is the difference between Customer Application Engineer vs Application Engineer?

AspectCustomer Application EngineerApplication Engineer
Required CredentialsBachelor's in Engineering, technical certificationsBachelor's in Engineering or related field, technical certifications
Work EnvironmentCustomer sites, technical support, client interactionOffice, project teams, product development
Employer & Industry UsageManufacturing, tech, industrial sectorsSoftware, hardware, manufacturing sectors
Common Search & ComparisonCustomer-focused roles, technical supportProduct implementation, technical consulting

Customer Application Engineers primarily focus on supporting clients directly, providing technical solutions, and ensuring product integration at customer sites. Application Engineers often work within companies to develop, test, and implement products, supporting sales and engineering teams. While both roles require technical expertise and similar credentials, their work environments and primary responsibilities differ, with Customer Application Engineers more client-facing and Application Engineers more product-focused.

What are popular job titles related to Customer Application Engineer jobs in Massachusetts? For Customer Application Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Customer Application Engineer jobs in Massachusetts look for? The top searched job categories for Customer Application Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Customer Application Engineer jobs? Cities in Massachusetts with the most Customer Application Engineer job openings:
Customer Application Engineer jobs near you
Infographic showing various Customer Application Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Systems Application Engineer III

Sick AG

Canton, MA • On-site

$101K - $154K/yr

Full-time

Posted 23 days ago

Job description

Systems Application Engineer III
Mission of the Role
This position serves as a senior technical resource within the Integrated Automation logistics team, developing and supporting advanced automation solutions for logistics and distribution operations. This role partners with customers and cross-functional teams to solve complex application challenges involving scanning, vision, RFID, dimensioning, weighing, and software integration while providing technical leadership and customer support throughout the project lifecycle.
Key Responsibilities
  • Technical Leadership:
    • Lead the development and validation of complex Track & Trace, Vision, RFID, Dimensioning, Weighing, and Automation solutions.
    • Serve as the technical lead for strategic customer opportunities and critical business initiatives.
    • Develop proof-of-concept demonstrations and advanced application testing.
    • Drive root cause analysis and resolution of complex field issues.
    • Provide guidance on network architecture, software integration, data communications, and system performance optimization.
  • Customer Support & Business Development:
    • Participate in customer discovery meetings and technical design reviews.
    • Lead customer application assessments and recommend optimized solutions.
    • Support sales teams with technical consultations and executive-level customer presentations.
    • Evaluate competitive technologies and recommend strategies to maintain market leadership.
    • Assist in identifying new business opportunities and emerging technology trends.
  • Product & Solution Development:
    • Define product gaps and enhancement recommendations.
    • Collaborate with Product Management and Engineering on future product requirements.
    • Contribute to development of standardized solutions and reusable application templates.
    • Lead evaluation and qualification of third-party technologies.
  • Project Execution:
    • Support project teams during design, implementation, commissioning, and acceptance testing.
    • Review project requirements, specifications, and acceptance criteria.
    • Develop customer documentation, test plans, installation guidelines, and training materials.
    • Support critical onsite deployments and escalations.
  • Mentoring & Continuous Improvement:
    • Mentor and develop Application Engineers I and II.
    • Lead technical training programs and knowledge-sharing initiatives.
    • Establish best practices for troubleshooting, validation, and customer support.
    • Drive continuous improvement initiatives across engineering processes.
  • Carry out other duties and responsibilities as may be assigned or required.

Key Qualifications
  • Experience:
    • 8+ years of industrial automation, systems engineering, application engineering, or related experience preferred.
    • 5+ years of experience supporting logistics automation, materiel handling, manufacturing automation, or industrial controls.
  • Education: Bachelor's degree in electrical engineering, Mechanical Engineering, Industrial Engineering, Computer Engineering, or related technical discipline required.
  • Certifications: None is required.
  • Position-specific Qualifications:
    • Experience supporting key industry logistic customer.
    • Experience with automated sortation systems and conveyor controls.
    • Experience defining system architecture and communication interfaces.
    • Project leadership experience.
    • Technical training and mentoring experience.
    • Technical Skills: Barcode and Auto-ID technologies, RFID systems, Machine Vision and OCR/ICR technologies, Dimensioning and Weighing systems, PLC integration, Industrial networking, Data communication protocols, and system troubleshooting and root cause analysis.
  • Computer/Technological: Use of CRM systems; Python; extensive computer use (monitor more than 4 hours a day).
  • Language: Professional written and spoken fluency in English required.
  • Schedule: Generally Monday to Friday, full time; be on-call on some weekends (if required).
  • General Working Conditions: Be able to usually work in an office environment; flexible (hybrid) work arrangements available.
  • Travel: Travel up to 50 - 60% of the time.
  • Work Status: Legally permitted to work in the country you are applying and willing to undergo an employment background check.

Compensation
The base salary is one part of our Total Rewards package and is determined within a range. The starting base salary range for this position is listed below; the actual starting salary will be based on a variety of factors including experience, skill set, education, performance, licenses/certifications, business needs and other job-related factors, as permitted by law.
  • Starting Base Annual Salary Range: $101,820 - $154,000
  • Bonus Eligibility: This role is eligible for an annual bonus based on a combination of company and individual performance.

Information at a Glance

Apply