Customer Application Engineer Jobs (NOW HIRING)

Job Summary:  

The Customer Application Engineer role is created to integrate R&D, production, and customer perspectives in the aluminum sector, addressing the disconnect between cutting-edge innovation and practical industry applications. Its primary aim: translate client requirements into actionable product developments. Ultimately, it'll fill that key gap-turning raw feedback into revenue while we push into fresh markets.

Responsibilities:

• Engage with customers to understand their technical needs, provide adequate data, and offer tailored solutions to address their challenges.
• Collaborate with the R&D team to design, develop, and test new products ensuring alignment with industry standards and customer requirements.
• Act as the primary technical point of contact between customers and internal teams, ensuring clear communication and alignment of expectations.
• Attend industry events, trade shows, and conferences to promote our product portfolio, network with potential customers, and stay updated on market trends.
• Develop and deliver compelling presentations, technical documentation, and marketing materials to showcase our products' capabilities.
• Provide technical support, troubleshooting, and guidance to ensure customer satisfaction and successful product implementation.

Qualifications:

• Required Bachelor's degree in Metallurgical Engineering, Materials Science, Mechanical Engineering, or a related field.
• Advanced degree in a metals-related discipline preferred.
• Strongly preferred 3+ years of experience in a customer-facing technical role, preferably in application engineering or product development within the metals industry.
• Required flexibility to travel to customers 50%+ of the time to maintain customer engagement and facilitate technical discussions
• Strongly preferred proven track record of working with cross-functional teams, including R&D, production, and sales.
• Experience in customer prospecting, market research, or business development within the materials sector is preferred.
• Due to the nature of client meetings and the need for prompt on-site presence, we strongly prefer candidates who are local to or willing to relocate to the central part of the U.S. near a major airport.

About Constellium:

With ~1,100 employees, Constellium's plant in Ravenswood, West Virginia, is one of the world's largest rolled products facilities, offering customers the most powerful plate stretchers in the world, as well as one of the largest cold rolling mills. Built in 1957, the plant houses 62 acres (about 250,900 m) of production facilities, and is one of the top 50 businesses in West Virginia. 

We produce plate, sheet, and coil products for aerospace, defense, transportation, marine, and industrial uses. As the global leader in aluminum aerospace technology, we specialize in high performance plates, sheets and extrusions that bring cost and performance benefits to space programs and military and commercial aircraft. Our advanced aluminum products manufactured in the US, France and Switzerland can be found in platforms manufactured by Airbus, Applied Materials, Blue Origin, Boeing, Bombardier, Dassault, Embraer, General Dynamics, LAM, Lockheed Martin, SpaceX and others. The Ravenswood facility is nestled in the foothills of the Appalachian Mountains, along the Ohio River. It is the largest employer in Jackson County, and one of the top 50 businesses in West Virginia.

A culture of family, community, and hard work runs deep in Jackson County. Located in the western region of West Virginia, it is one of the most productive regions in the state, with Ripley as its county seat and Ravenswood serving as its largest municipality. Ripley sits between the Parkersburg and Charleston metropolitan areas.

The region offers plenty of activities, both open-air and indoors, for a wide range of interests. These include parks, lakes, forests, Civil War trails, golf courses, historical landmarks (covered bridges, a heritage house, a castle), museums and galleries, conference centers, the Clay Center for the Arts and Sciences, the Charleston Light Opera Guild, and much more.

Constellium is an Equal Opportunity Employer:

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.