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Customer Application Engineer Jobs in Rochester, NY

KEYENCE

Field Application Engineer '27

Fairport, NY · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Solve complex customer challenges through creative configurations of our technical products

SPX FLOW

Application Engineer

Rochester, NY · On-site

Supports sales representative team by responding to customer questions and inquiries in a timely ... with Application Engineering team policies. * Expected to play a supporting role in customer ...

Enpro Industries

Application Engineer

Palmyra, NY · On-site

$76K - $100K/yr

The Applications Engineer will guide customers along their buying journey by understanding their needs and matching those to our capabilities. They provide specialized technical services to varied ...

Enpro

Application Engineer

Palmyra, NY · On-site

$76K - $100K/yr

The Applications Engineer will guide customers along their buying journey by understanding their needs and matching those to our capabilities. They provide specialized technical services to varied ...

Calvary Robotics

Vision Engineer

Webster, NY · On-site

Serve as a technical support for vision systems. * Assist Calvary Application Engineering by performing vision feasibility studies for potential customer applications. * Contribute to the upkeep of ...

Calvary Robotics

Vision Engineer

Webster, NY

Serve as a technical support for vision systems. * Assist Calvary Application Engineering by performing vision feasibility studies for potential customer applications. * Contribute to the upkeep of ...

Calvary Robotics

Vision Engineer

Webster, NY · On-site

Serve as a technical support for vision systems. * Assist Calvary Application Engineering by performing vision feasibility studies for potential customer applications. * Contribute to the upkeep of ...

MKS Instruments, Inc.

Electronic Engineer

Rochester, NY · On-site

$81K - $136K/yr

Work within cross-functional teams that include design, application, manufacturing and test engineers. Interact with customers both internal and external. You Will Make an Impact By: * Sustain and ...

MKS Instruments, Inc.

Electronic Engineer

Rochester, NY · On-site

$101K - $169K/yr

Work within cross-functional teams that include design, application, manufacturing and test engineers. Interact with customers both internal and external. You Will Make an Impact By: * Sustain and ...

MKS Instruments, Inc.

Electronic Engineer

Rochester, NY

$81K - $136K/yr

Work within cross-functional teams that include design, application, manufacturing and test engineers. Interact with customers both internal and external. You Will Make an Impact By: * Sustain and ...

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Showing results 1-20

All JobsCustomer Application Engineer JobsCustomer Application Engineer Jobs in Rochester, NY

Customer Application Engineer information

See Rochester, NY salary details

$49.8K

$109.2K

$150K

How much do customer application engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer application engineer in Rochester, NY is $109,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $133,200.00 per year, depending on experience, location, and employer.

What is the role of a customer application engineer?

A customer application engineer provides technical support and solutions to clients by understanding their needs, configuring products or systems, and troubleshooting issues. They often work closely with sales and engineering teams, utilize technical tools, and may require certifications or knowledge of specific software or hardware platforms.

Do customer application engineers make good money?

Customer Application Engineers typically earn competitive salaries that vary by industry, experience, and location. They often have specialized technical skills, such as knowledge of software, hardware, or engineering tools, which can contribute to higher compensation. Overall, the role can offer a solid income with opportunities for advancement and additional benefits.

What does a customer application engineer do?

A customer application engineer provides technical support and solutions to clients by understanding their needs, troubleshooting issues, and ensuring proper implementation of products or systems. They often collaborate with sales and engineering teams, use tools like CAD or diagnostic software, and may require certifications in relevant technologies. Their goal is to optimize product performance and customer satisfaction through technical expertise and communication skills.

What are the key skills and qualifications needed to thrive as a customer application engineer?

To thrive as a Customer Application Engineer, you need a solid background in engineering principles, problem-solving abilities, and a relevant degree such as in electrical, mechanical, or software engineering. Proficiency with industry-specific software tools (like CAD, MATLAB, or CRM systems) and sometimes certifications in relevant technologies are typically required. Strong communication, customer service orientation, and project management skills help you effectively bridge technical solutions with client needs. These skills ensure you can deliver tailored technical support, foster customer satisfaction, and drive successful product implementation.

What are some common challenges faced by customer application engineers when supporting clients, and how can they be addressed?

Customer Application Engineers often encounter challenges such as understanding diverse client needs, troubleshooting complex technical issues, and balancing multiple projects simultaneously. Effective communication and active listening are essential for accurately capturing client requirements and providing tailored solutions. Additionally, staying up-to-date with the latest product updates and collaborating closely with cross-functional teams—like sales, product management, and R&D—helps address technical challenges efficiently and ensures customer satisfaction.

What is the difference between Customer Application Engineer vs Application Engineer?

AspectCustomer Application EngineerApplication Engineer
Required CredentialsBachelor's in Engineering, technical certificationsBachelor's in Engineering or related field, technical certifications
Work EnvironmentCustomer sites, technical support, client interactionOffice, project teams, product development
Employer & Industry UsageManufacturing, tech, industrial sectorsSoftware, hardware, manufacturing sectors
Common Search & ComparisonCustomer-focused roles, technical supportProduct implementation, technical consulting

Customer Application Engineers primarily focus on supporting clients directly, providing technical solutions, and ensuring product integration at customer sites. Application Engineers often work within companies to develop, test, and implement products, supporting sales and engineering teams. While both roles require technical expertise and similar credentials, their work environments and primary responsibilities differ, with Customer Application Engineers more client-facing and Application Engineers more product-focused.

What are popular job titles related to Customer Application Engineer jobs in Rochester, NY? For Customer Application Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Application Engineer jobs in Rochester, NY look for? The top searched job categories for Customer Application Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Application Engineer jobs? Cities near Rochester, NY with the most Customer Application Engineer job openings:
Customer Application Engineer jobs near you
Infographic showing various Customer Application Engineer job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $109,223 per year, or $52.5 per hour.

CNC Application Engineer

FANUC America Corporation

Rochester, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Who You Are
As our Application Engineer you will provide engineering expertise and guidance of all aspects of the application of FFA CNC system products to support OEM and end users in the purchase and integration of FANUC systems. You will work with customers from initial project development through follow-up support, grow sales and market share of FFA products at assigned accounts.
This is remote position, reporting to our Hoffman Estates, IL office. You will be supporting customers throughout Western New York and Ontario, including key areas such as Rochester, Buffalo, Syracuse, and the Greater Toronto/Hamilton region. You will either need to reside within a commutable distance of these territories or be willing to relocate to a centrally located area.
How It's Done
  • Serve as technical lead at assigned OEM/MTB/Retrofitter accounts by:
    • Suggesting CNC products to meet customer specifications
    • Supporting commissioning of CNC products for customer's application
  • Provide application and marketing support at end-user accounts by:
    • Providing application support on existing CNC products
    • Promoting FFA CNC products for key retrofit/new machine projects
  • Provide technical application assistance and support to Sales Engineers and prospective customers by:
    • Assisting with pre-installation technical discussion and recommendations - identify technical needs of customers
    • Accompanying sales engineer on prospective site meetings
    • Configuring complete systems to determine best technical solution for controls, servos and features
    • Developing BOM (bill of materials)
    • Providing new ideas and strategies for the application of CNC products in and outside of the machine tool industry
  • Assist the marketing & business development team to promote FFA products by:
    • Create technical presentations and white papers
    • Attend trade shows and give technical presentations
  • Support the Engineering Team and overall business goals by:
    • Providing required reports that highlight major customer activities together with brief hourly breakdown
    • Keeping manager aware of any difficult customer issues
    • Updating and maintaining Application Engineering calendar with their whereabouts when not working from the office
  • Support follow Application Engineering Team members by:
    • Writing Application Engineering reports and share findings on first time use of new products and functions
    • Providing product feedback and new product development requests to FANUC Japan as required
    • Liaise with FANUC Japan through formal technical questions only when issues cannot be resolved locally using existing documentation resources
    • Pass on new product knowledge to peers through internal, external and on-site training
  • Ability to travel at least 50% by plane or car domestically with possible international travel

What You Need
  • High School Diploma
  • 3 or more years of engineering experience within manufacturing, automation, or machine tool industry setting
  • Valid driver's license and passport, along with the ability to travel approximately 50%-by both land and air-to customer sites throughout the U.S. and Canada
  • Knowledge of FANUC CNC products, including CNC controls, servos, spindles, and software tools such as FAPT Ladder, FANUC Picture, Manual Guide i, Macro-Executor, FOCAS development, and related applications
  • Extensive knowledge of engineering principles, application development, and manufacturing processes, with emphasis on CNC, PLC, and servo systems
  • Ability to effectively present ideas and solutions to audiences ranging from machine tool operators to upper-level management
  • Ability to manage and prioritize multiple tasks and customers, ensuring timely follow-through and closure
  • Strong commercial mindset with technical sales skills

What Would Be Even Better
  • Bachelor's degree in Electrical Engineering (BSEE) or a related field
  • Three or more years of engineering experience within manufacturing, automation, or machine tool industry setting

It's Your Move
At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration-and we're excited to invite talented individuals like you to explore what's possible with us.
Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.
If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program

FANUC American is seeking a qualified applicant for the Application Engineer position. The pay range for this position is $81,120 - $130,874 per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America. Benefits include medical insurance, 401k savings, paid vacation, vision insurance, dental insurance, tuition reimbursements, disability insurance, life insurance, and paid holidays. More information related to benefits offered by FANUC America can be found at the hyperlink attached here.
A compensation package offered to a successful applicant will ultimately be determined by consideration of a variety of factors, including, but not limited to, an applicant's geographic location, educational attainment, and level of experience.
Sponsorship will not be considered for this position
Equal Opportunity Employer, including disabled and veterans

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