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Customer Application Engineer Jobs in Massachusetts

Humanoid

Field Application Engineer

Boston, MA · On-site

$100K - $130K/yr

About the Role We are seeking a skilled and motivated Field Application Engineer to support the ... The role involves on-site visits to customer facilities, data collection, lab-based simulations ...

Teradyne

Field Application Engineer

North Reading, MA · On-site

$200 - $250/hr

... Application Engineer, who will work collaboratively with the team as well as independently to ... Able to work with test engineering customers to understand and improve test processes. * Making ...

Groupe-Ebra-1

Field Application Engineer

Cambridge, MA · On-site

$100 - $125/hr

About the Role We are seeking a skilled and motivated Field Application Engineer to support the ... The role involves on-site visits to customer facilities, data collection, lab-based simulations ...

Cadence

Application Engineer

Burlington, MA

$74K - $137K/yr

In this customer facing role you will provide the front-line design services, technical sales and ... The opportunity to learn from the technical experts, sales and application engineers who provide ...

GE Vernova

Lead Application Engineer

Boston, MA · On-site

$89K - $148K/yr

The Lead Application Engineer serve as the technological point person for the business for the ... Proposal must be clear, provide customer value, and demonstrate how GE meets their specification ...

Nidec Motor

Field Application Engineer

Amherst, MA · On-site

Support customers during installation, integration, and configuration * Customize products based on technical requirements * Collaborate with sales and engineering to translate customer needs into ...

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Customer Application Engineer information

What are the key skills and qualifications needed to thrive as a customer application engineer?

To thrive as a Customer Application Engineer, you need a solid background in engineering principles, problem-solving abilities, and a relevant degree such as in electrical, mechanical, or software engineering. Proficiency with industry-specific software tools (like CAD, MATLAB, or CRM systems) and sometimes certifications in relevant technologies are typically required. Strong communication, customer service orientation, and project management skills help you effectively bridge technical solutions with client needs. These skills ensure you can deliver tailored technical support, foster customer satisfaction, and drive successful product implementation.

What are some common challenges faced by customer application engineers when supporting clients, and how can they be addressed?

Customer Application Engineers often encounter challenges such as understanding diverse client needs, troubleshooting complex technical issues, and balancing multiple projects simultaneously. Effective communication and active listening are essential for accurately capturing client requirements and providing tailored solutions. Additionally, staying up-to-date with the latest product updates and collaborating closely with cross-functional teams—like sales, product management, and R&D—helps address technical challenges efficiently and ensures customer satisfaction.

What is the difference between Customer Application Engineer vs Application Engineer?

AspectCustomer Application EngineerApplication Engineer
Required CredentialsBachelor's in Engineering, technical certificationsBachelor's in Engineering or related field, technical certifications
Work EnvironmentCustomer sites, technical support, client interactionOffice, project teams, product development
Employer & Industry UsageManufacturing, tech, industrial sectorsSoftware, hardware, manufacturing sectors
Common Search & ComparisonCustomer-focused roles, technical supportProduct implementation, technical consulting

Customer Application Engineers primarily focus on supporting clients directly, providing technical solutions, and ensuring product integration at customer sites. Application Engineers often work within companies to develop, test, and implement products, supporting sales and engineering teams. While both roles require technical expertise and similar credentials, their work environments and primary responsibilities differ, with Customer Application Engineers more client-facing and Application Engineers more product-focused.

Do customer application engineers make good money?

Customer Application Engineers typically earn competitive salaries that vary by industry, experience, and location. They often have specialized technical skills, such as knowledge of software, hardware, or engineering tools, which can contribute to higher compensation. Overall, the role can offer a solid income with opportunities for advancement and additional benefits.

What does a customer application engineer do?

A customer application engineer provides technical support and solutions to clients by understanding their needs, troubleshooting issues, and ensuring proper implementation of products or systems. They often collaborate with sales and engineering teams, use tools like CAD or diagnostic software, and may require certifications in relevant technologies. Their goal is to optimize product performance and customer satisfaction through technical expertise and communication skills.

What are popular job titles related to Customer Application Engineer jobs in Massachusetts?

For Customer Application Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Customer Application Engineer jobs in Massachusetts look for?

The top searched job categories for Customer Application Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Customer Application Engineer jobs?

Cities in Massachusetts with the most Customer Application Engineer job openings:

Customer Application Engineer jobs near you
Infographic showing various Customer Application Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution.

Field Application Engineer

Humanoid

Boston, MA • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Support the deployment and implementation of humanoid robot solutions at customer locations.

  • Conduct visits to customer facilities to gather data, assess requirements, and support solution integration.

  • Organize and conduct product demonstrations in the lab and at industry events, and support testing and validation activities.

Job description

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further.
About the Role
We are seeking a skilled and motivated Field Application Engineer to support the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves on-site visits to customer facilities, data collection, lab-based simulations, executing high-quality demos, conducting in-lab and in-field testing and supporting on-site solution integration. This position requires technical expertise, attention to detail, problem-solving skills, and a customer-centric approach.
What You'll Do
  • Support the deployment and implementation of humanoid robot solutions at customer locations.
  • Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
  • Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
  • Organize and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
  • Represent the company at expos and industry events, delivering live product demos.
  • Test different product releases, ensuring timely delivery to customer sites.
  • Support solution integration in customer facilities, ensuring seamless operation.
  • Plan, organize, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
  • Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
  • Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
  • Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.

What We're Looking For
  • Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.
  • Experience with robotic solutions, automation systems, or related technologies.
  • Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
  • Experience managing robotics or automation concept/pilot projects and deployment processes.
  • Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
  • Excellent organizational and communication skills to coordinate with internal teams and customers.
  • Ability to work independently and adapt to dynamic environments.
  • Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
  • Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approximately 40% travel.
Preferred Qualifications
  • Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.
  • Familiarity with software integration and sensor-based automation.
  • Experience with CAD modeling, 3D scanning, or digital twin technology.
  • Experience with commissioning or acceptance testing
  • Experience with automation business case development.
  • Experience working in complex operational environments
  • Ability to deliver engaging presentations and live demonstrations to diverse audiences.
What We Offer
  • Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
  • Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
  • 401(k) retirement plan with 4% employer match.
  • Competitive equity: stock options with meaningful upside as we scale.
  • Free daily catered lunch, snacks, and drinks in‑office.
  • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
  • Freedom to influence the product and own key initiatives.
    For this role in Massachusetts, the expected base salary range is $100K-$130K USD per year; your placement in that range depends on how your experience maps to our internal leveling.

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