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Customer Account Manager Jobs in Raleigh, NC (NOW HIRING)

GSP Companies

Account Manager

Raleigh, NC · On-site

This role follows a hybrid schedule, with three days per week in the customer's office and two days ... Two years of experience in account management, retail and/or sales desired. Qualifications, Skills ...

GSP MARKETING TECHNOLOGIES

Account Manager

Raleigh, NC · On-site

Job Summary The Account Manager manages client relationships, order processing, account growth ... This role follows a hybrid schedule, with three days per week in the customer's office and two days ...

Rent-A-Center

Account Manager

Clayton, NC · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Gsp Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

This role follows a hybrid schedule, with three days per week in the customer's office and two days ... Two years of experience in account management, retail and/or sales desired. Qualifications, Skills ...

GSP Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

This role follows a hybrid schedule, with three days per week in the customer's office and two days ... Two years of experience in account management, retail and/or sales desired. Qualifications, Skills ...

STI Polymer

Account Manager

Apex, NC

Description The Account Manager (AM) works to improve STI Polymer's market position and achieve ... In addition, he/she builds key customer relationships, identifies sales opportunities, negotiates ...

STI Polymer Inc

Account Manager

Apex, NC · On-site

In addition, he/she builds key customer relationships, identifies sales opportunities, negotiates ... The primary role of the Account Manager is to follow up on inbound marketing leads, or other means ...

STI Polymer Inc

Account Manager

Apex, NC · On-site

The Account Manager (AM) works to improve STI Polymer's market position and achieve financial ... In addition, he/she builds key customer relationships, identifies sales opportunities, negotiates ...

Siemens

Senior Account Manager

Raleigh, NC · On-site

$65K - $80K/yr

You'll work closely with customers to understand their goals, recommend solutions, and deliver ... Manage and grow a portfolio of manufacturing accounts * Develop trusted relationships with ...

SIA Group

Account Manager

Clayton, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Insurance Account Manager At SIA Group , we're more than an insurance agency; we're a team that ... This role combines customer service, technical knowledge, and problem-solving to deliver a high ...

Nutrient

Account Manager

Raleigh, NC · On-site

Feed customer feedback into product and internal teams to help shape Nutrient's direction What You'll Bring... * 2+ years in Account Management or Sales in B2B SaaS or tech, with a proven track ...

John Wiley & Sons Inc.

Account Manager

Cary, NC · On-site

Acquiring new customers, building and managing strong relationships with clients * Must be willing ... Upsell existing accounts for growth within your assigned book of business * Develop strong internal ...

Majestic Kitchen & Bath Creations

Account Manager

Youngsville, NC · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Account Manager, you will play a key role in supporting our customers, managing accounts, and ... This role blends sales support, customer care, and relationship management to drive satisfaction ...

CYNET SYSTEMS

Account Manager

Cary, NC · On-site

$44 - $48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to manage multiple customer accounts, transactions, and priorities effectively. * Detail-oriented, process-driven, and customer-focused with strong ownership and accountability.

Eva Garland Consulting, LLC

Account Manager

Raleigh, NC · On-site

Eva Garland Consulting (EGC) is seeking an Account Manager to help drive the firm's growth by ... Manage a pipeline of prospects and track interactions and outcomes in Salesforce CRM * Collaborate ...

Eva Garland Consulting

Account Manager

Raleigh, NC · On-site

$80K - $100K/yr

Eva Garland Consulting (EGC) is seeking an Account Manager to help drive the firm's growth by ... Manage a pipeline of prospects and track interactions and outcomes in Salesforce CRM * Collaborate ...

BrightView Landscapes

Account Manager

Durham, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain proper account documentation and notes in the CRM system * Monitor and maintain satisfactory accounts receivable levels * Coordinate with the Branch Administrator to keep client records and ...

BrightView

Account Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain proper account documentation and notes in the CRM system * Monitor and maintain satisfactory accounts receivable levels * Coordinate with the Branch Administrator to keep client records and ...

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Showing results 41-60

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Raleigh, NC

Customer Account Manager information

See Raleigh, NC salary details

$25.3K

$46K

$72.9K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Raleigh, NC is $46,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Raleigh, NC?

The most popular types of Customer Account jobs in Raleigh, NC are:

What are popular job titles related to Customer Account Manager jobs in Raleigh, NC?

For Customer Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Customer Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Account Manager jobs?

Cities near Raleigh, NC with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 11% Hybrid, and 12% Remote job distribution, with an average salary of $46,009 per year, or $22.1 per hour.

Account Manager

Vecta Environmental Services

Raleigh, NC • On-site

Full-time

Re-posted 14 days ago

Job description

About Vecta Environmental Services
Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.
Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.
At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.
Position Summary
The Hydro Excavation Account Manager is a strategic revenue leader responsible for market expansion, enterprise account growth, and long-term relationship development within the hydro excavation division. This role operates at the intersection of commercial strategy and operational execution, driving profitable revenue while strengthening the company's footprint across industrial, municipal, energy, and infrastructure markets.
This position is accountable not only for sales growth, but for client lifecycle management, market intelligence, cross-selling opportunities, and margin performance. The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership.
Key Responsibilities
  1. Strategic Business Development & Market Expansion
  • Develop and execute a territory growth strategy aligned with divisional revenue goals.
  • Identify target industries (refineries, chemical plants, municipalities, data centers, utilities, EPC contractors, etc.).
  • Actively pursue new accounts through networking, cold outreach, bid platforms, and industry associations.
  • Lead pre-bid strategy sessions and competitive positioning.
  • Maintain a robust sales pipeline and accurate revenue forecasting.
  • Analyze market trends, competitor positioning, and pricing strategy.
  • Expectation: Build sustainable, recurring revenue, not transactional jobs.
  1. Enterprise Relationship Management
  • Serve as primary commercial relationship owner for assigned accounts.
  • Establish executive-level and field-level relationships within client organizations.
  • Conduct quarterly business reviews (QBRs) with strategic clients.
  • Identify cross-selling opportunities across other service lines.
  • Develop multi-year client growth strategies.
  • Position the company as a long-term partner rather than a commodity vendor.
  • Goal: Protect and grow lifetime customer value.
  1. Revenue & Margin Accountability
  • Own annual revenue targets and gross margin performance for assigned accounts.
  • Ensure pricing strategies align with divisional profitability objectives.
  • Review job cost reports to evaluate margin performance.
  • Partner with operations to improve utilization and efficiency.
  • Assist in resolving billing disputes and accelerating receivables (AR accountability).
  • This role is measured on profitable growth, not just top-line revenue.
  1. Operational Integration & Client Delivery Oversight
  • Collaborate closely with Division Manager, Dispatch, and Field Supervisors.
  • Participate in scope validation and job planning discussions.
  • Ensure accurate communication of client expectations.
  • Monitor service quality and performance standards.
  • Support resolution of service escalations or field-level issues.
  • The Account Manager does not run the crews, but ensures alignment between promise and execution.
  1. Safety Leadership & Risk Awareness
  • Reinforce company safety culture in all client interactions.
  • Participate in safety meetings or audits when required.
  • Ensure scopes align with safe work practices and regulatory compliance.
  • Support clients in understanding hydro excavation best practices and risk mitigation.

Qualifications
  • 5+ years in hydro excavation, industrial services, underground utilities, construction services, or energy-related industries.
  • Proven track record of revenue growth and account expansion.
  • Strong understanding of job costing, equipment utilization, and margin drivers.
  • Experience working in refinery, petrochemical, municipal, or heavy industrial environments preferred.
  • Demonstrated ability to build executive-level client relationships.
  • CRM proficiency and forecasting discipline.

Key Competencies
  • Strategic thinking
  • Commercial acumen
  • Negotiation & influence
  • Executive presence
  • Operational awareness
  • Relationship intelligence
  • Data-driven decision-making
  • Risk management mindset

Performance Metrics (KPIs)
  • Annual Revenue Growth
  • Gross Margin % by Account
  • New Account Acquisition
  • Client Retention Rate
  • Equipment Utilization Support
  • Bid-to-Win Ratio
  • AR Aging on Managed Accounts
  • Cross-Sell Revenue Contribution

Work Environment
  • Combination of office, field visits, client facilities, and job sites.
  • Travel required within assigned territory.
  • Availability during turnarounds or critical projects as needed.

Equal Employment Opportunity (EEO) Statement
Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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