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Customer Account Manager Jobs in Raleigh, NC (NOW HIRING)

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cary, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Wake Forest, NC · On-site

$15.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Smithfield, NC · On-site

$17 - $18.28/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

New

GSP MARKETING TECHNOLOGIES

Account Manager

Raleigh, NC · On-site

Job Summary The Account Manager manages client relationships, order processing, account growth ... This role follows a hybrid schedule, with three days per week in the customer's office and two days ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Cary, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

GSP Marketing Technologies

Account Manager

Raleigh, NC · Hybrid

This role follows a hybrid schedule, with three days per week in the customer's office and two days ... Two years of experience in account management, retail and/or sales desired. Qualifications, Skills ...

GSP Companies

Account Manager

Raleigh, NC · On-site

This role follows a hybrid schedule, with three days per week in the customer's office and two days ... Two years of experience in account management, retail and/or sales desired. Qualifications, Skills ...

Rent-A-Center

Account Manager

Wake Forest, NC · On-site

$15.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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Showing results 41-60

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Raleigh, NC

Customer Account Manager information

See Raleigh, NC salary details

$25.3K

$46K

$72.9K

How much do customer account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer account manager in Raleigh, NC is $46,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Raleigh, NC?

The most popular types of Customer Account jobs in Raleigh, NC are:

What are popular job titles related to Customer Account Manager jobs in Raleigh, NC?

For Customer Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Customer Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Account Manager jobs?

Cities near Raleigh, NC with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,009 per year, or $22.1 per hour.

Account Manager

Marpai Administrators LLC

Cary, NC • Remote

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION: 
 
The Account Manager will work in a fast-paced, dynamic work environment working collaboratively with other departments and business partners requiring the ability to be adaptive, innovative and flexible with regards to our customers and clients. This position is responsible for providing account management service and consulting to all Marpai clients
 
 
WHAT YOU WILL BE DOING: 
  • Provide account management services and consulting to a book of business of Marpai clients
  • Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction with Marpai services, monitor and maintain service level expectations, and perpetuate a best in class reputation.
  • Provide interpretation and recommendations related to reports that Marpai provides to customers on an ongoing basis.
  • Effectively renew business within their book of business.
  • Work with operations teams to resolve elevated service issues. 
  • Remain current on trends and industry knowledge establishing self as subject matter expert
  • Travel across the US to client/broker sites, as needed
  • Other duties as required
 
WHAT SUCCESS LOOKS LIKE: 
  • Successfully manage and renew a book of business by delivering strategic, consultative account management and best-in-class client service
  • High client satisfaction, strong renewal rates, on-time delivery of strategy plans and reporting, and effective management of client relationships.
  • Retained and expanded revenue, successful renewals, increased product adoption, and minimized escalations.
  • Strong cross-functional collaboration, accurate and timely CRM updates, proactive communication, and contribution to team best practices.
 
WHAT DO YOU NEED: 
  • Minimum 5 years of account management experience with results in the TPA or benefits industry
  • Four-year college degree preferred or experience equivalent
  • Active State Health agent license preferred
  • Strong verbal and written communication skills to effectively and accurately execute duties  
  • Strong customer service and relationship skills to ensure timely response, effective resolution and build consensus 
  • Strong follow up skills leading to timely and effective completion of duties and resolution of tasks
  • Superior organizational skills and attention to detail enabling efficient, effective and comprehensive solutions/resolution
  • Flexibility in work schedule to meet demands of clients and colleagues as well as meet deadlines consistently 
  • Strong knowledge, understanding of broker and consultant channels and competitive market leading to success in those related channels.
  • Working knowledge and understanding of TPA operational functions, including Stop Loss
  • Able to work independently in a fast-paced environment

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • In this role, expected to travel for client meetings, around the Country, as required
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
     
     

This is a remote position.