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Customer Account Executive Jobs in Raleigh, NC (NOW HIRING)

EnrollHere

Account Executive, Customer Success

Raleigh, NC · On-site

$100 - $125/hr

As an Account Executive within the Customer Success Team, you'll own post-sale growth and relationship management for a portfolio of carrier and distributor clients. You'll act as the bridge between ...

wwex

Account Executive

Raleigh, NC · On-site

PURPOSE The Account Executive position at Worldwide Express is a unique and ... customer satisfaction • Solution selling; effectively present solutions through cost-benefit ...

Worldwide Express

Account Executive

Raleigh, NC · On-site

$55K - $60K/yr

PURPOSE The Account Executive position at Worldwide Express is a unique and rewarding outside ... customer satisfaction • Solution selling; effectively present solutions through cost-benefit ...

Avalara

Customer Account Manager

Durham, NC · On-site

What You'll Do We are looking for an Account Executive to join our SaaS Sales team, focused on growing existing SMB customers across the U.S. We are looking for a proven record in SMB relationship ...

Celito Communications

Account Executive

Raleigh, NC · On-site

Account Executive (New Business) Department: Sales Area of Interest: Sales, Business Development ... Once the customer is live and stable, you will execute a formal handoff to the Account Management ...

Celito Communications

Account Executive

Raleigh, NC · On-site

$60 - $80/hr

Account Executive (New Business) Department: Sales Area of Interest: Sales, Business Development ... Once the customer is live and stable, you will execute a formal handoff to the Account Management ...

Snap! Mobile, Inc.

Account Executive

Raleigh, NC · On-site

$150K/yr

Understand customer objectives, and articulate relevant technology and industry trends * Represent ... Account Executive Compensation $75-$95 USD CA Residents click here for privacy policy We use E ...

Syntax

AMS Account Executive

Morrisville, NC · On-site +1

Strong relationships with existing SAP customers and SAP account executives. Duties and Responsibilities * Responsible for prospecting, qualifying, selling, and closing Application Managed Services ...

Syntax

AMS Account Executive

Morrisville, NC · On-site

Strong relationships with existing SAP customers and SAP account executives. Duties and Responsibilities * Responsible for prospecting, qualifying, selling, and closing Application Managed Services ...

Snap! Mobile, Inc.

Account Executive

Raleigh, NC · On-site

$70K - $175K/yr

About the Role: As an Account Executive , you will drive the performance and success of your ... Understand customer objectives, and articulate relevant technology and industry trends * Represent ...

Precision Walls

Account Executive

Apex, NC · On-site

The Account Executive is primarily responsible for developing strong customer relationships that result in SPS being the partner that helps drive their jobs. The position will be responsible for ...

Levitate

Manager, Account Executive

Raleigh, NC · On-site

Showing Customer Empathy You bring humble confidence, listening deeply, and putting customers first ... The Account Executive Manager is responsible for leading, coaching, and developing a team of ...

SPS Corporation

Account Executive

Apex, NC · On-site

$80 - $100/hr

The Account Executive is primarily responsible for developing strong customer relationships that result in SPS being the partner that helps drive their jobs. The position will be responsible for ...

SPS Corporation

Account Executive

Apex, NC · On-site

The Account Executive is primarily responsible for developing strong customer relationships that result in SPS being the partner that helps drive their jobs. The position will be responsible for ...

SPS Corporation

Account Executive

Apex, NC · On-site

The Account Executive is primarily responsible for developing strong customer relationships that result in SPS being the partner that helps drive their jobs. The position will be responsible for ...

Arpio

Account Executive - AWS

Research Triangle Park, NC · On-site +1

Account Executive - AWS This role is eligible for full-time remote employment within the US or can ... Own deals from strategic SDR, Customer Success, Executive referral handoff through close; running ...

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All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Raleigh, NC

Customer Account Executive information

See Raleigh, NC salary details

$38.9K

$62.3K

$95.3K

How much do customer account executive jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer account executive in Raleigh, NC is $62,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What are the most commonly searched types of Customer Account jobs in Raleigh, NC?

The most popular types of Customer Account jobs in Raleigh, NC are:

What are popular job titles related to Customer Account Executive jobs in Raleigh, NC?

For Customer Account Executive jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Raleigh, NC look for?

The top searched job categories for Customer Account Executive jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Account Executive jobs?

Cities near Raleigh, NC with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $56,579 per year, or $27.2 per hour.

Account Executive, Customer Success

EnrollHere

Raleigh, NC • On-site

$100 - $125/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all.

As an Account Executive within the Customer Success Team, you’ll own post-sale growth and relationship management for a portfolio of carrier and distributor clients. You’ll act as the bridge between our clients’ business goals and our technology solutions—helping them realize measurable value, expand adoption, and drive renewals. This is a hybrid role blending strategic account management, consultative selling, and client success - perfect for someone who thrives at the intersection of relationships, data, and results.

Responsibilities
  • Own client relationships: Serve as the primary commercial point of contact for assigned accounts, ensuring client satisfaction, retention, and growth.
  • Drive expansion: Identify upsell and cross-sell opportunities across our product suite; manage renewals and negotiate contracts with support from leadership.
  • Collaborate cross-functionally: Partner with Customer Success Managers, Product, and Solutions teams to align platform capabilities with evolving client needs.
  • Strategic account planning: Develop account plans to forecast growth, mitigate churn risk, and build multi-level stakeholder relationships (business, IT, operations).
  • Performance insights: Monitor platform adoption, usage analytics, and ROI metrics to proactively guide clients toward greater impact and renewal readiness.
  • Voice of the customer: Capture client feedback and advocate internally to shape roadmap priorities and improve user experience.
  • Industry engagement: Stay informed on regulatory trends (CMS, ACA, Medicare Advantage, life licensing, compliance) to serve as a trusted advisor to clients.
  • 3+ years of experience in SaaS account management, renewals, or customer success (preferably in B2B enterprise software).
  • Understanding of the health and life insurance industry, including carriers, distributors, FMOs, and agency operations.
  • Proven success managing renewals and expansion quotas with a consultative, data-driven approach.
  • Excellent communication, negotiation, and presentation skills with C-level and operational stakeholders.
  • Strong organizational and CRM proficiency (HubSpot, Salesforce, or similar).
  • Willingness to travel ~50% of the time
Preferred:
  • Experience working with compliance, licensing, or data exchange software in the insurance ecosystem.
  • Familiarity with health plan operations, broker distribution, or Medicare Advantage processes.
  • Comfort operating in a startup or high-growth environment—self-starter mindset and adaptability required.

We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future:

  • Medical:4 United Healthcare medical plans (including an HSA option)
  • Dental:3 dental plans (Aetna and MetLife)
  • Vision:2 Aetna vision plans
  • Wellness & Mental Health:5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription
  • Ancillary Coverage:4 ancillary plans and supplemental life insurance
  • Retirement:401(k) with a 4% match (after a 90-day exclusionary period)
  • PTO & Flexibility:Generous PTO and remote work support
  • Growth:Learning stipents and opportunities for professional development
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