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Customer Account Manager Jobs in Raleigh, NC (NOW HIRING)

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ...

Presidio

Account Manager, SLED - Raleigh NC

Raleigh, NC · On-site

We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role Presidio is hiring experienced SLED Account Managers to join ...

Presidio

Account Manager, SLED - Raleigh NC

Raleigh, NC · On-site

We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role Presidio is hiring experienced SLED Account Managers to join ...

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ...

Valcourt

Inside Account Manager (73381)

Apex, NC · On-site

Re-engage existing customers. * Sell additional services into current customer accounts. * Identify ... Customer Relationship Management * Build relationships with existing clients. * Conduct routine ...

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain accurate records in CRM systems and assist with administrative reporting. Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in ...

Carolina CoPacking

Account Manager

Henderson, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience: 3-5 years of experience in account management, sales, or customer relations, preferably in the food manufacturing industry and CPG. * Proven track record of meeting or exceeding sales ...

Carolina CoPacking

Account Manager

Henderson, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience: 3-5 years of experience in account management, sales, or customer relations, preferably in the food manufacturing industry and CPG. * Proven track record of meeting or exceeding sales ...

Rent-A-Center

Account Manager

Clayton, NC · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Raleigh, NC

Customer Account Manager information

See Raleigh, NC salary details

$25.3K

$46K

$72.9K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Raleigh, NC is $46,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Raleigh, NC?

The most popular types of Customer Account jobs in Raleigh, NC are:

What are popular job titles related to Customer Account Manager jobs in Raleigh, NC?

For Customer Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Customer Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Account Manager jobs?

Cities near Raleigh, NC with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, 11% Hybrid, and 12% Remote job distribution, with an average salary of $46,009 per year, or $22.1 per hour.

Account Manager, K-12

IXL Learning

Raleigh, NC • On-site

Full-time

Posted 26 days ago

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Account Managers to join our growing team. The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ensure satisfaction throughout the customer life cycle. You will handle subscription renewals, upselling, customer retention efforts, and engagement activities in your assigned territory focusing on smaller customer accounts. 

To be successful in this role, you are proactive, extremely well organized, efficient and very personable with strong communication skills, especially written/email communication. As an Account Manager you must have the ability to handle multiple transactions effectively and efficiently with a customer-service mindset. This position is about efficiency and execution. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. You must have internal collaboration skills to work with your account management colleagues, lead, and field/inside sales teams. It is also important to work effectively with marketing to run ongoing engagement campaigns.   

This position requires you to be in our Raleigh, NC, area office. 

WHAT YOU'LL BE DOING

  • Managing approximately 300-500 small customer accounts on average (under 1000 students)
  • Proactive outreach to customers with expiring subscriptions through phone, video, email and targeted campaigns to secure subscription renewal in your assigned territory
  • Build and nurture relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Develop a deep understanding of IXL’s products and what sets us apart from competing programs
  • Develop a keen understanding of customer needs and values in order to provide the best in class customer experience and maximize product usage and engagement
  • Effectively communicate new product enhancements and benefits to existing customers virtually
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Accurately track all customer-related activities, communication, and opportunities in Salesforce.com
  • Gather customer feedback to help improve and enhance product offerings

WHAT WE'RE LOOKING FOR

  • BA/BS Degree required
  • Ability to learn and be an expert on the IXL and related platforms
  • Classroom experience and/or related educational field experience of 2+ years preferred
  • Account Management/Customer Service experience a plus
  • Exceptional communication skills - verbal and written
  • Presentation skills 
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Energetic self-starter who thrives in a fast-paced team environment
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
  • MS Office, Google Suite computer skills. Salesforce experience a plus
  • Proven ability to work effectively across teams
  • Ability to multi-task and manage multiple accounts/activities simultaneously

Apply