Cryptocurrency Customer Service Jobs (NOW HIRING)

Description

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip's digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash.

CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices.

CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune's Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.

Reporting to the Treasury Manager/Corporate Treasurer, the Treasury Analyst will support CoinFlip in managing global banking relationships and treasury administration, including liquidity management, risk assessment, and timely accounting and reconciliation of all transactions.

Responsibilities: 

• Prepare daily cash positioning within the Treasury Management System to assist with global liquidity management. 
• Monitor and reconcile cash-related accounts including bank accounts, cash in kiosks, cash in transit, and perform analysis for KPI reporting. 
• Carry out the reconciliation of all bank accounts in order to ensure that all banking transactions are accurate and consistent with factual transactions as recorded in the book of accounts and variations are eliminated. 
• Provide reconciliation reports to the Accounting team to assist with the month close process. 
• Oversee the sourcing, management, and administration of bank relationships and bank accounts for domestic and international operations. Liaise with banks in order to obtain bank statements and reports, and provide feedback on CoinFlip's cash position. 
• Monitor fund disbursements, to ensure that all income and expenditure is recorded in compliance with internal procedures and International Accounting Standards. 
• Ensure that accurate financial and relevant records are kept for all treasury transactions. 
• Prepare ad-hoc management reports on budget utilization and variances, reasons for deviations, and propose preliminary recommendations for management review. 
• Oversee administrative matters related to code of conduct for financial activities and report for unusual activities, transactions, and investigation of anomalies or unusual transactions. 
• Support management in the financial decision-making process. 
• Coordinate and maintain a daily, 13-week, and 26-week cash forecasting system to ensure that adequate funds are available to meet the working requirements of the programs. 
• Scrutinize budget proposals received from other functions for any technical errors/issues. 
• Provide analysis, details and explanations on the status of CoinFlip's accounts. 
• Other duties as assigned. 

Qualifications: 

• Bachelor's degree in Business Administration with emphasis on Accounting & Finance. 
• Master's in Business Administration (MBA), is preferred. 
• Minimum of 5 years experience in a similar role. 
• Certified Public Accountant Certificate or Certified Management Accountant is preferable. 
• Experience of developing financial modeling. 
• Familiar with access or other database software application. 
• Technical awareness and familiarity with Accounting and Treasury Management Systems?and other business software applications. 
• Self-motivated individual with effective organizational skills. 
• Ability to undertake multiple tasks at the same time without losing focus. 
• Must be proactive, with the ability to meet and surpass project deadlines. 
• Excellent Excel Skills. 

Nice to Have: 

• Basic knowledge of cryptocurrency and blockchains. 
• General passion and knowledge of fintech and cryptocurrency. 

Compensation:

Annual Base Salary: $17,000-$24,000 USD based on market and experience of candidate

Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical "startup" - we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.

CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.

By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we'll work with you to meet your needs