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Crm Manager Jobs in Raleigh, NC (NOW HIRING)

Avalara

Customer Account Manager

Durham, NC · On-site

S. We are looking for a proven record in SMB relationship management, sales growth, and a focus for customer success. With accountability to Annual Recurring Revenue (ARR) growth, customer ...

Global Relay

Customer Success Manager

Raleigh, NC

Maintain accurate and up-to-date information in Salesforce CRM About you: * 3+ years of experience in Customer Success, Account Management, or Strategic Client Services - preferably in SaaS ...

Ontic

Customer Account Manager

Creedmoor, NC · On-site

Utilize CRM to ensure proper documentation of changes and requirements * Work with customers to receive pro-forma payments where required. * Provide updates for assigned actions during the AM ...

Ontic

Customer Account Manager

Creedmoor, NC

Utilize CRM to ensure proper documentation of changes and requirements * Work with customers to receive pro-forma payments where required. * Provide updates for assigned actions during the AM ...

Social Influence LLC

Customer Account Manager

Garner, NC · On-site

$60 - $75/hr

... relationship management and operational execution. This role acts as the primary liaison between key customers and internal teams, ensuring overall satisfaction, on‑time delivery, and ...

RevSpring

Healthcare Customer Success Manager

Cary, NC · On-site

$85 - $120/hr

The ideal candidate will bring a strong background in CRM platforms, client and project management, and customer service. They will collaborate closely with internal teams and client stakeholders to ...

New

Social Influence LLC

Customer Account Manager

Garner, NC · On-site

$60K - $75K/yr

... relationship management and operational execution. This role acts as the primary liaison between key customers and internal teams, ensuring overall satisfaction, on-time delivery, and high-quality ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

Maintain accurate and up-to-date information in Salesforce CRM About you: * 3+ years of experience in Customer Success, Account Management, or Strategic Client Services - preferably in SaaS ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

Maintain accurate and up-to-date information in Salesforce CRM About you: * 3+ years of experience in Customer Success, Account Management, or Strategic Client Services - preferably in SaaS ...

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All JobsCrm JobsCrm Manager JobsCrm Manager Jobs in Raleigh, NC

Crm Manager information

See Raleigh, NC salary details

$34.5K

$90.3K

$152.1K

How much do crm manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for crm manager in Raleigh, NC is $90,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $116,700.00 per year, depending on experience, location, and employer.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What skills does a CRM manager need?

A CRM manager needs strong communication and analytical skills to interpret customer data and develop targeted marketing strategies. Proficiency with CRM software such as Salesforce or HubSpot, along with knowledge of data management, segmentation, and automation tools, is essential. Additionally, project management abilities and understanding of customer lifecycle processes are important for success in the role.
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $90,290 per year, or $43.4 per hour.

Direct Sales Representative, CRM - Raleigh-Durham, NC

Abbott

Raleigh, NC • On-site

$43K - $109K/yr

Full-time

Medical, Retirement

Re-posted 7 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution •
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position is a field-based position based in Raleigh-Durham, NC in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work On
We are seeking a dynamic and results-driven Medical Device Sales Representative to join our team. In this role, you will be responsible for promoting and selling Abbott medical devices to physicians, medical laboratories, distributors, and hospitals within an assigned territory. Your efforts will contribute to the growth and success of our product lines.
Key Responsibilities:
  • Contact, visit, and educate clients and potential clients on the Company's products, addressing any questions and concerns.
  • Build and execute business plans in partnership with management to identify, target, and develop new accounts.
  • Provide medical professionals with information and training on the use of Company products, including staff education, in-services, and technical troubleshooting.
  • Ensure all pertinent patient information is completed and forwarded to patient tracing when required.
  • Manage physical inventory within the assigned territory.
  • Collect and study information about new and existing products, monitoring competitor sales, prices, and products.
  • Analyze sales statistics, prepare reports, and perform required administrative sales duties, such as filing expense account reports, scheduling appointments, and making travel plans.
  • Attend trade shows and conferences to showcase new products and technologies, meet other sales representatives and clients, and discuss new product developments.
  • Prepare special analyses as required.
  • Stay current on developments in relevant fields of expertise.
  • Resolve and/or facilitate the resolution of problems, including identifying causes to prevent re-occurrence.
  • Perform related duties as assigned or required.

Qualifications:
  • Bachelor's degree in a relevant technical field or equivalent.
  • Typically two plus years of sales or clinical support experience with proven experience influencing customers in a healthcare-related setting.
  • Aptitude to analyze and evaluate technologically complex devices.
  • Ability to work with and direct others effectively.
  • Strong written and verbal communication skills.
  • Familiarity with medical device industry policies, operations, and procedures.
  • Documented record and/or aptitude for delivering sales/marketing information to influence customer decision-making.
  • Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives.
  • Strong verbal and written communication, negotiation, sales, interpersonal, and presentation skills.
  • Demonstrated working knowledge of frequently used personal computer programs and relevant applications.

Preferred Qualifications:
  • Experience with Abbott cardiac products.

Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is
$43,900.00 - $109,200.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 25 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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