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Crm Analytics Jobs (NOW HIRING)

Diptyque

CRM Manager

New York, NY · On-site

This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team. The ideal candidate is both a ...

MED-EL Corporation

CRM Functional Analyst

Durham, NC · On-site

The CRM Functional Analyst serves as the primary business-facing advisor for Microsoft Dynamics 365 ... Bachelor's degree in Business, Information Systems, Business Analytics, Management Information ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications ... Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as ... Strong analytical, problem-solving, and communication skills Preferred Qualifications: * Experience ...

Richemont

CRM Manager

New York, NY · On-site

POSITION SUMMARY The CRM Manager reports to the Head of Marketing & Communications and leads the ... Develop an Analytics roadmap to support business performance (including Retail, digital and e ...

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic ... Strong analytical, organizational, and problem-solving skills. * Tech-savvy with the ability to ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to ... Basic reporting or analytics experience Skills Mandatory Skills : Salesforce Marketing Cloud ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

This role will be responsible for CRM administration, reporting and analytics, user support, onboarding, process improvement, and systems optimization. The ideal candidate will possess strong CRM ...

The Vitamin Shoppe

Director, CRM

Secaucus, NJ · On-site

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing ... Analyze competitive trends and best practices to adjust strategies and operations accordingly.

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Provide strategic support and thought leadership to the broader CRM team on campaign strategy, data operations, analytics & insights * Ensure CRM program adheres to data privacy laws, CAN-SPAM ...

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

DAZN

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

Collaborate with content, product, design, and analytics teams to deliver aligned CRM output. * Contribute to testing, automation, and continuous improvement of CRM activity. * Support CRM planning ...

ALICE + OLIVIA

CRM Specialist

Manhattan, NY

$75K - $85K/yr

Own CRM measurement, reporting, and testing, utilizing Klaviyo, Attentive, Northbeam, GA4, CDP data, and other analytics tools to evaluate performance, understand attribution, identify customer and ...

Made In Cookware

CRM Manager

Austin, TX · On-site +1

We are expanding our team and looking for our next CRM Manager. In this position, you'll be ... Highly analytical with the ability to translate data into actionable insights and customer ...

Digital Remedy

CRM Developer

Hunt Valley, MD · On-site

Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions. * Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and ...

EmblemHealth

CRM Program Analyst

New York, NY · On-site

Responsible for managing CRM enhancements and day-to-day operations across integrated Salesforce ... Leverage analytics platforms (e.g., Salesforce reports, Google Analytics) to help identify trends ...

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 ... Analytics Knowledge of ASAP methodology/SOLMAN & Exposure/knowledge to SAP's Best Practices ...

bet365

CRM Lead, Gaming

Denver, CO · Hybrid

$75K - $105K/yr

You will be a key member of the gaming CRM team; who are responsible for creating strategic CRM roadmaps, executing and analyzing campaign performances which aim to drive long-term customer ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale ... Prepare ad hoc analyses and participate in special projects as needed * Create and maintain reports ...

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$55K

$97.9K

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How much do crm analytics jobs pay per year?

As of Aug 10, 2026, the average yearly pay for crm analytics in the United States is $97,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a crm analytics?

A CRM Analytics job involves analyzing customer data to improve business relationships, optimize marketing efforts, and enhance customer experiences. Professionals in this role use data analysis, reporting tools, and predictive modeling to generate insights from CRM platforms. They work closely with sales, marketing, and customer service teams to drive data-driven decision-making. Strong analytical skills, proficiency in CRM software, and experience with data visualization are essential for success in this role.

What are typical daily responsibilities for someone working in crm analytics?

Professionals in CRM Analytics usually spend their days collecting, cleaning, and analyzing customer data from multiple sources to identify trends and actionable insights. They often build and maintain dashboards and reports, monitor campaign performance, and present their findings to marketing, sales, or executive teams to guide strategy and decision-making. Collaboration with IT, data engineering, and customer-facing teams is common to ensure data accuracy and business alignment. These responsibilities make the role dynamic and impactful, helping organizations better understand and serve their customers.

What are the key skills and qualifications needed to thrive in the crm analytics position, and why are they important?

To excel in CRM Analytics, you need a strong background in data analysis, business intelligence, and a solid understanding of customer relationship management principles, often evidenced by a degree in business, statistics, or a related field. Familiarity with tools like Salesforce, Microsoft Dynamics, SQL, and analytics platforms such as Tableau or Power BI, as well as relevant CRM certifications, is typically required. Exceptional communication, problem-solving abilities, and attention to detail are the soft skills that help candidates stand out. Mastery of these skills enables CRM Analytics professionals to turn complex data into actionable business insights that drive engagement, retention, and revenue growth.

More about Crm Analytics jobs
What cities are hiring for Crm Analytics jobs? Cities with the most Crm Analytics job openings:
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Crm Analytics jobs near you
Infographic showing various Crm Analytics job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 92% Full Time, 3% Part Time, and 4% Contract. Highlights an 78% Physical, 7% Hybrid, and 15% Remote job distribution, with an average salary of $97,916 per year, or $47.1 per hour.

CRM Manager

Diptyque

New York, NY • On-site

Full-time

Re-posted 6 days ago

Job description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Diptyque is a Luxury Fragrance House that has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.
Role Description
We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role is responsible for developing and executing lifecycle marketing strategies that drive client acquisition, engagement, loyalty, and lifetime value.
This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team.
The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-paced environment. This person will oversee day-to-day CRM execution while helping shape the long-term roadmap for client communications, personalization, and lifecycle marketing.
This role requires a strong global collaborator who can amplify the global marketing strategy at a local market level through close partnership with Global CRM and Digital teams. The ideal candidate brings exceptional attention to detail, strong cross-functional communication skills, and the ability to build trust with global counterparts to ensure best-in-class execution across all client touchpoints.
The CRM Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and revenue-driving lifecycle campaigns.
Key Responsibilities
CRM Strategy & Lifecycle Management
  • Lead the development, execution, and optimization of lifecycle marketing campaigns across Email and SMS aligned to global strategy, Americas business goals, and revenue targets.

  • Translate data-driven client insights and campaign performance into actionable CRM strategies that improve engagement, retention, conversion, and lifetime value.

  • Design client journeys that move clients from acquisition to repeat purchasers to loyalty.

  • Partner with the CRM Director on segmentation strategy, audience architecture, personalization standards, and lifecycle roadmap planning.

  • Optimize local CRM initiatives while maintaining alignment with global strategy and brand standards (including Welcome and Birthday trigger programs)

  • Maintain and execute the CRM communication calendar across Email and SMS, including batch campaigns, triggered journeys, and automated lifecycle flows.

  • Collaborate closely with Retail, Digital, Demand Planning, and Client Experience teams to ensure the contact strategy remains agile, locally relevant, and aligned with evolving business priorities.

Channel Execution & CRM Technology
  • Manage day-to-day execution within Diptyque's marketing tech stack (global and local architecture), including deployment, testing, QA, optimization, and troubleshooting.

  • Own SMS campaign management and optimization through Wunderkind.

  • Build, code, test, and deploy Email campaigns with a strong emphasis on HTML expertise and flawless rendering across devices, inboxes, and client touchpoints.

  • Execute A/B and multivariate testing across segmentation, creative, timing, messaging, personalization, and frequency.

  • Maintain list hygiene and ensure GDPR/CCPA compliance.

Insights, Analytics & Cross-Functional Leadership
  • Partner closely with the CRM Manager, Insights & Analytics, to develop a deep understanding of the Americas client profile and lifecycle behaviors.

  • Analyze and report on CRM KPIs including database growth, deliverability, engagement, conversion, retention, and channel revenue contribution.

  • Act as the primary local CRM voice for Email and SMS channels, partnering with Global CRM, Marketing, Digital, Retail, eCommerce, and Client Experience teams.

  • Present performance insights, recommendations, and strategic opportunities to leadership and cross-functional stakeholders.

  • Identify opportunities for CRM innovation, personalization, automation, and client experience enhancements.

Key Requirements
  • 5-8+ years of CRM or lifecycle marketing experience, preferably within luxury, beauty, fashion, or premium consumer brands.

  • Proven experience managing both Email and SMS marketing programs with direct accountability for channel performance and revenue impact.

  • Hands-on experience with enterprise ESP platforms is required.

  • Advanced HTML expertise is required, including the ability to build, edit, troubleshoot, and QA responsive email code independently.

  • Strong understanding of client segmentation, cohort analysis, personalization, lifecycle marketing, and omnichannel retention strategies.

  • Exceptional attention to detail and ability to manage high-volume execution with accuracy and consistency.

  • Strong cross-functional communication and project management skills with experience collaborating across Global, Marketing, Digital, Retail, and Planning teams.

  • Comfortable managing complex calendars and launches.

  • Experience with Google Analytics, Tableau, or similar reporting platforms.

  • Excellent project management, copywriting, organizational, and communication skills.

  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Core Competencies
  • Strategic and revenue-driven mindset

  • Strong technical and HTML proficiency

  • Data-driven decision making and analytical fluency

  • Exceptional attention to detail

  • Obsessed with understanding client behavior and translating data into action

  • Cross-functional collaboration and leadership

  • Strong client and business acumen

  • Entrepreneurial, proactive, and self-starting approach

Diptyque is committed to diversity in all its forms and considers each application carefully.

Apply