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Crm Analytics Jobs (NOW HIRING)

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

$105K - $130K/yr

We are seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within Salesforce and CRM Analytics (CRMA), you will support ...

Vector Solutions

CRM Analytics Engineer

Cincinnati, OH · On-site

We are seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within Salesforce and CRM Analytics (CRMA), you will support ...

VML

Associate Director, CRM Analytics

Atlanta, GA · On-site

As an Associate Director, CRM Analytics, you will help lead measurement, reporting, testing, and insight development for customer marketing programs across CRM channels. This role is ideal for ...

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Premium Entertainment Studio is seeking a detail-oriented CRM Analyst to support subscriber growth, engagement, and retention through data-driven lifecycle marketing. This role focuses on campaign ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

This role combines CRM administration, reporting development, and advanced analytics to transform CRM data into actionable business insights.The ideal candidate is highly analytical, detail-oriented ...

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Qualifications Bachelor's degree in Marketing, Business, Analytics, or a related field. 2-4 years of experience in CRM, marketing analytics, or customer insights, ideally within subscription‐based ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The individual works closely with Loyalty, CRM, Marketing, Product, Merchandising, and Analytics teams to support a more data-driven approach to customer growth. The ideal candidate is analytical ...

David Yurman

Senior Analyst, CRM

New York, NY · On-site

You'll work closely with CRM, Retail, Customer care, Email, Analytics, and Data Engineering to translate data insights into meaningful CRM activations. This role is for someone who understands omni ...

University of Delaware

CRM Specialist

Newark, DE · On-site

CRM Specialist Job no: 503667 College / VP Area: Graduate College Work type: Staff Location: Newark ... This role includes managing data reports, strategizing campaign tracking, and the analysis and ...

CosmoProf

CRM & LOYALTY ANALYTICS ANALYST

Plano, TX · Hybrid

Experience in CRM or loyalty analytics (Email/SMS/Push) is preferred. Technical Skills * Core Languages: Proficiency in SQL and Python required. * Big Data & Cloud: Exposure to Databricks, Spark ...

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Crm Analytics information

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$55K

$97.9K

$137K

How much do crm analytics jobs pay per year?

As of Aug 31, 2026, the average yearly pay for crm analytics in the United States is $97,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a crm analytics?

A CRM Analytics job involves analyzing customer data to improve business relationships, optimize marketing efforts, and enhance customer experiences. Professionals in this role use data analysis, reporting tools, and predictive modeling to generate insights from CRM platforms. They work closely with sales, marketing, and customer service teams to drive data-driven decision-making. Strong analytical skills, proficiency in CRM software, and experience with data visualization are essential for success in this role.

What are typical daily responsibilities for someone working in crm analytics?

Professionals in CRM Analytics usually spend their days collecting, cleaning, and analyzing customer data from multiple sources to identify trends and actionable insights. They often build and maintain dashboards and reports, monitor campaign performance, and present their findings to marketing, sales, or executive teams to guide strategy and decision-making. Collaboration with IT, data engineering, and customer-facing teams is common to ensure data accuracy and business alignment. These responsibilities make the role dynamic and impactful, helping organizations better understand and serve their customers.

What are the key skills and qualifications needed to thrive in the crm analytics position, and why are they important?

To excel in CRM Analytics, you need a strong background in data analysis, business intelligence, and a solid understanding of customer relationship management principles, often evidenced by a degree in business, statistics, or a related field. Familiarity with tools like Salesforce, Microsoft Dynamics, SQL, and analytics platforms such as Tableau or Power BI, as well as relevant CRM certifications, is typically required. Exceptional communication, problem-solving abilities, and attention to detail are the soft skills that help candidates stand out. Mastery of these skills enables CRM Analytics professionals to turn complex data into actionable business insights that drive engagement, retention, and revenue growth.

How to become a CRM analyst?

To become a CRM analyst, candidates typically need a bachelor's degree in fields like marketing, business, or data analysis. Developing skills in CRM software such as Salesforce or HubSpot, along with proficiency in data analysis tools like Excel, SQL, or Tableau, is essential. Gaining experience through internships or entry-level roles in data management or marketing analytics can also help build relevant expertise.

What does a CRM analyst do?

A CRM analyst is responsible for analyzing customer data to improve relationships and business strategies. They use tools like CRM software and data analysis techniques to identify trends, segment audiences, and optimize marketing efforts. Strong analytical skills and knowledge of data management are essential for this role.
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Crm Analytics jobs near you
Infographic showing various Crm Analytics job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 78% Physical, 7% Hybrid, and 15% Remote job distribution, with an average salary of $97,916 per year, or $47.1 per hour.

CRM Analytics Engineer

Cincinnati, OH • On-site

Vector Solutions
See more jobs at Vector Solutionsexternal

$105K - $130K/yr

Full-time

Medical, Retirement

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us.
We are seeking a hands-on CRM Analytics Engineer to help build and maintain the analytics foundation that powers revenue growth. Working within Salesforce and CRM Analytics (CRMA), you will support the datasets, dashboards, and reporting that Sales, Marketing, and Customer Success rely on to measure performance and make data-driven decisions.
This is a hands-on technical role for an analytics engineer who can translate complex revenue workflows and business processes into scalable, reliable data models and transformations. You will partner with Revenue Analytics team members, business partners, and stakeholders to build and maintain the dataflows, recipes, dashboards, and analytical resources that support critical planning, forecasting, and revenue decisions. The ideal candidate brings practical experience designing production-grade analytics solutions and can independently turn business needs into durable data products.
What You'll Do:
Analytical Data Modeling
  • Build and maintain CRM Analytics datasets, recipes, dataflows, and related analytical resources.
  • Define appropriate dataset grain, joins, relationships, transformations, and calculated fields.
  • Create reusable data structures that support multiple analytical use cases.
  • Help integrate data across bookings, pipeline, renewals, accounts, customers, products, activities, quotas, targets, and financial plans.
  • Apply consistent, documented metric definitions so revenue metrics are interpreted the same way across teams.
  • Monitor data model performance, scalability, and maintainability, escalating design questions as needed.

Operating Plans & Forecasts
  • Build and maintain analytical structures that support annual plans, quarterly targets, quotas, forecasts, and scenario analysis.
  • Integrate plan, actual, forecast, and prior-period data into reliable analytical resources.
  • Support forecasting resources for bookings, pipeline, renewals, retention, and customer health outcomes.
  • Develop resources that help users analyze gaps to plan, forecast movement, coverage, and performance drivers.
  • Support business partners and Finance by building the analytical resources behind planning and forecasting requirements.
  • Flag technical or data limitations that affect forecast accuracy and recommend improvements.

Salesforce & CRM Analytics Solutions
  • Design and implement CRMA applications, dashboards, lenses, analytical workflows, and reusable components that communicate KPIs and operational performance for GTM, Sales, and CX.
  • Evaluate and implement Salesforce fields, objects, relationships, or configurations needed for analytical use cases, coordinating with Revenue Systems and established change-control processes.
  • Turn recurring business needs into governed, reusable Salesforce and CRMA capabilities rather than repeated one-off requests.
  • Build solutions that may combine dashboards, workflows, automation, alerts, and AI features, and help determine when a need is best met through configuration, analytics, process change, or automation.
  • Troubleshoot and resolve issues with CRMA dataflows, dashboards, and performance.
  • Stay current on Salesforce and CRMA platform capabilities and best practices.

Technical Solution Design
  • Help translate defined business requirements into technical solutions, working with business partners to clarify use cases, users, decisions, and expected workflows.
  • Contribute to evaluating solution approaches, learning to weigh tradeoffs across speed, complexity, usability, and maintenance.
  • Build prototypes and proof-of-concept solutions, with direction from senior team members on more complex problems.
  • Keep solutions connected to the intended business outcome and help identify dependencies across source data, Salesforce configuration, and other systems.

Data Quality & Governance
  • Develop and maintain data-quality checks, reconciliation methods, and validation processes.
  • Investigate discrepancies across Salesforce, CRMA, Finance, and other reporting sources.
  • Document datasets, transformations, calculations, assumptions, and dependencies, and help maintain governed metric definitions.
  • Follow testing and change-control practices for production analytical resources and help assess the impact of proposed changes.
  • Monitor refreshes, failures, data completeness, and performance, and support data hygiene and capture best practices.

Analytical Enablement
  • Build resources that let business partners investigate data independently, without unnecessary technical dependencies.
  • Provide guidance on the appropriate use of datasets, fields, metrics, filters, and analytical tools, and explain data-model limitations, methodology, and lineage.
  • Convert repeated analysis needs into reusable datasets, metrics, dashboards, or applications.
  • Translate data into clear insights and narratives for stakeholders and support business partners during user acceptance testing and adoption.

Requirements
  • 3+ years of experience in data or sales analytics, business intelligence, revenue operations, or a comparable role, ideally within a B2B SaaS environment.
  • Hands-on experience with Salesforce CRM Analytics (CRMA / Einstein Analytics): building datasets, dashboards, lenses, recipes/dataflows, and bindings.
  • Working knowledge of the Salesforce platform (objects, fields, relationships) and comfort making configuration changes within established change-control processes.
  • Experience using SAQL, SQL, or a similar language for data transformation and validation, with the aptitude to deepen it.
  • Solid analytical skills and attention to detail, with the ability to turn data into clear insights and to spot and reconcile discrepancies.
  • Working understanding of GTM/revenue operations: pipeline, forecasting, quotas, renewals, and plan-vs-actual reporting.
  • An organized approach to documentation and good communication skills, with comfort presenting findings to team members and stakeholders.
  • A collaborative, curious mindset and the ability to work effectively across functions.

Preferred:
  • Experience supporting forecasting, operating plans, or FP&A-style analytics.
  • Familiarity with automated reporting or reusable analytics frameworks within a Salesforce ecosystem.
  • Exposure to data governance or change-management practices.

What You Can Expect From Us:
  • Friendly, open, and casual work environment
  • Comprehensive benefits package effective the first of the month after hire
  • Matching 401(k) retirement plan
  • Healthy work-life balance with flexible work arrangements and generous time off
  • Generous referral incentive program
  • Tuition Reimbursement Program
  • Pet Insurance
  • OnePass Gym/Wellness Discount Program
  • Calm Health-Employee Membership
  • Company social events
  • Employee Resource Groups
  • Philanthropic opportunities

What We Value:
  • Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.
  • Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.
  • Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members.
  • Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes.
  • Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good.
  • Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing.
  • Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.
Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.
Salary Description
105K-130K

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