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Crm Analytics Jobs (NOW HIRING)

Spar Group

CRM Specialist

Charlotte, NC · On-site

Overview: CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

SPAR Inc.

CRM Specialist

Charlotte, NC · On-site

Overview CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

Digital Remedy

CRM Developer

Hunt Valley, MD · On-site

Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions. * Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and ...

Wisconsin

CRM Administrator

Kenosha, WI

$55K - $60K/yr

Position Title: CRM Administrator Job Category: Academic Staff Employment Type: Regular Job Profile ... Experience with using data for analysis and assessment purposes * Ability to develop technical ...

Svsu

CRM Specialist

Campus, IL

The CRM Specialist serves Enrollment Management Departments such as Graduate Admissions and ... Strong analytical skills and attention to detail. * Experience and ability to positively interact ...

The Hollister Group

CRM Manager

Boston, MA · On-site

$130K - $140K/yr

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Universities of Wisconsin

CRM Administrator

Kenosha, WI · On-site

$55K - $60K/yr

Position Title: CRM Administrator Job Category: Academic Staff Employment Type: Regular Job Profile ... Experience with using data for analysis and assessment purposes * Ability to develop technical ...

Becker Morgan

CRM Administrator

Salisbury, MD · On-site

$25 - $26/hr

Help gather and organize data for reports, presentations, and analysis. * Assist in organizing ... Database/CRM experience, preferably Unanet CRM by Cosential or Deltek Vantagepoint CRM. * Strong ...

The Walt Disney Company

CRM Coordinator

New York, NY · On-site

$56K - $75K/yr

Job Posting Title: CRM Coordinator Req ID: 10155271 The DTC & Growth team sits at the center of ... Collaborate with Analytics, Product, Operations, and Marketing teams to improve customer ...

bet365

CRM Lead, Gaming

Denver, CO · On-site

$75K - $105K/yr

You will be a key member of the gaming CRM team; who are responsible for creating strategic CRM roadmaps, executing and analyzing campaign performances which aim to drive long-term customer ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale ... Prepare ad hoc analyses and participate in special projects as needed * Create and maintain reports ...

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Crm Analytics information

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$55K

$97.9K

$137K

How much do crm analytics jobs pay per year?

As of Jul 23, 2026, the average yearly pay for crm analytics in the United States is $97,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a CRM Analytics job?

A CRM Analytics job involves analyzing customer data to improve business relationships, optimize marketing efforts, and enhance customer experiences. Professionals in this role use data analysis, reporting tools, and predictive modeling to generate insights from CRM platforms. They work closely with sales, marketing, and customer service teams to drive data-driven decision-making. Strong analytical skills, proficiency in CRM software, and experience with data visualization are essential for success in this role.

What are typical daily responsibilities for someone working in CRM Analytics?

Professionals in CRM Analytics usually spend their days collecting, cleaning, and analyzing customer data from multiple sources to identify trends and actionable insights. They often build and maintain dashboards and reports, monitor campaign performance, and present their findings to marketing, sales, or executive teams to guide strategy and decision-making. Collaboration with IT, data engineering, and customer-facing teams is common to ensure data accuracy and business alignment. These responsibilities make the role dynamic and impactful, helping organizations better understand and serve their customers.

What is CRM analytics?

CRM analytics involves analyzing customer data within Customer Relationship Management systems to improve sales, marketing, and customer service strategies. It typically uses tools like dashboards and reporting software to identify trends, measure performance, and support data-driven decision-making for businesses.

What does a CRM analyst do?

A CRM analyst is responsible for analyzing customer data to improve relationships, retention, and sales. They use tools like CRM software and data analysis techniques to identify trends and generate reports that inform marketing and sales strategies. Strong analytical skills and knowledge of data management are essential for this role.

What is the role of analytics in CRM?

In CRM, analytics involves collecting and analyzing customer data to understand behaviors, preferences, and trends. CRM analysts use tools like dashboards and reporting software to improve customer engagement, retention, and sales strategies based on data insights.

What is a CRM analyst's salary?

A CRM analyst's salary typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Professionals with skills in data analysis, CRM platforms like Salesforce, and certifications may earn higher salaries.

What are the key skills and qualifications needed to thrive in the Crm Analytics position, and why are they important?

To excel in CRM Analytics, you need a strong background in data analysis, business intelligence, and a solid understanding of customer relationship management principles, often evidenced by a degree in business, statistics, or a related field. Familiarity with tools like Salesforce, Microsoft Dynamics, SQL, and analytics platforms such as Tableau or Power BI, as well as relevant CRM certifications, is typically required. Exceptional communication, problem-solving abilities, and attention to detail are the soft skills that help candidates stand out. Mastery of these skills enables CRM Analytics professionals to turn complex data into actionable business insights that drive engagement, retention, and revenue growth.

More about Crm Analytics jobs
What cities are hiring for Crm Analytics jobs? Cities with the most Crm Analytics job openings:
What are the most commonly searched types of Crm Analytics jobs? The most popular types of Crm Analytics jobs are:
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Crm Analytics jobs near you
Infographic showing various Crm Analytics job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $97,916 per year, or $47.1 per hour.
CRM Specialist

CRM Specialist

Applied Medical

Rancho Santa Margarita, CA • On-site

$75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

Applied Medical rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.
Position Description
The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role is focused on bridging business needs and CRM platform capabilities, helping teams across the organization use Dynamics 365 more effectively to improve the customer journey and support data-driven decisions. The CRM Specialist works alongside cross-functional partners in commercial, marketing, IT, and operations to support platform adoption, data quality, and reporting needs. This role is well-suited for professionals with a background in CRM support, business analysis, or Dynamics 365 administration who are looking to grow their impact within a global organization. Professionals with experience in CRM operations, customer data management, or business systems support will find this role a strong fit.
Key Responsibilities
  • Support the design, localization, and testing phases of the global Microsoft Dynamics 365 rollout in coordination with cross-functional teams, including Commercial, Marketing, IT, Business Information, Contracting, and Operations.
  • Assess current business processes, identify workflow inefficiencies, and recommend improvements within the Microsoft Dynamics 365 platform to enhance the customer journey.
  • Develop user stories and training materials in coordination with education teams to support CRM adoption across global functions.
  • Monitor system performance, troubleshoot issues, and communicate recommendations to stakeholders that improve platform usability and customer outcomes.
  • Create and maintain dashboards and reports that deliver actionable intelligence to business stakeholders, supporting strategic decisions across the organization.
  • Support data governance efforts in partnership with the IT team, helping maintain data accuracy, consistency, and compliance with data privacy regulations, including the General Data Protection Regulation (GDPR).
  • Identify opportunities to reduce manual effort through AI-driven automation within Microsoft Dynamics 365 and contribute to global data requirements that enable CRM AI capabilities.
  • Present insights, workflow findings, and platform recommendations to relevant stakeholders in support of continuous improvement efforts.

Success in This Role Looks Like
  • Supporting global adoption of Microsoft Dynamics 365 by delivering clear training materials, timely communication, and consistent follow-through with end users across functions.
  • Translating business needs into practical CRM workflow improvements that measurably enhance the customer journey and reduce process inefficiencies.
  • Producing reports and dashboards that give stakeholders clear, actionable visibility into platform performance and customer data.
  • Building reliable working relationships across a matrix environment to keep CRM initiatives moving forward and aligned with business priorities.
  • Contributing to data governance efforts that maintain accuracy, consistency, and compliance across large-scale data initiatives.
  • Demonstrating a growth mindset by expanding platform knowledge, taking on new responsibilities, and contributing to the long-term development of the CRM function at Applied Medical.

Position Requirements
This position requires the following skills and attributes:
  • Two or more years of experience supporting Microsoft Dynamics 365 CRM, including platform administration, configuration, or end-user support.
  • Bachelor's degree in Marketing, Business, Information Technology, or a Science, Technology, Engineering, and Mathematics (STEM) related field.
  • Experience working in a cross-functional or matrix environment with demonstrated ability to collaborate across teams and support shared objectives.
  • Strong analytical orientation with the ability to connect CRM data and user experience metrics to business outcomes.
  • Clear communication skills, including the ability to present findings and recommendations to stakeholders with organized rationale and practical next steps.
  • Familiarity with data governance practices and data privacy requirements, including GDPR.

Preferred
The following skills and attributes are preferred:
  • Experience within the life sciences, medical device, or healthcare industry.
  • Familiarity with Microsoft Power Platform tools, including Power BI, Power Automate, and Power Apps.
  • Experience developing CRM training materials or supporting technology adoption initiatives.
  • Exposure to AI-driven automation capabilities within Microsoft Dynamics 365.

Benefits
  • Competitive compensation range: $75000 - $90000 / year (California).
  • Comprehensive benefits package.
  • Training and mentorship opportunities.
  • On-campus wellness activities.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be based on factors such as relevant education, qualifications, experience. The compensation range may be adjusted in the future, and special discretionary bonus or incentive compensation plans may apply.
Our total reward package reflects our commitment to team member growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.
Equal Opportunity Employer
Applied Medical is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other basis protected by federal, state or local laws in the locations where Applied Medical operates.

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