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Amdocs Crm Jobs (NOW HIRING)

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

CRM Manager

Reno, NV · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

CRM Manager

Golden, CO · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

CRM Manager

Bozeman, MT · On-site

$40 - $50/hr

CRM Manager (Deltek VantagePoint) Location: Missoula, MT (preferred) or remote within the U.S. (hybrid considered) Employment Type: Full-time About DJ&A At DJ&A, you'll join a multidisciplinary ...

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

CRM Manager

New York, NY · On-site

$145K - $165K/yr

A leading global professional services firm is seeking a CRM Manager to join its Marketing team. This role is ideal for a technically strong professional with experience in CRM administration, change ...

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

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Amdocs Crm information

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$67

$97

How much do amdocs crm jobs pay per hour?

As of May 30, 2026, the average hourly pay for amdocs crm in the United States is $67.26, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $85.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amdocs CRM professional, and why are they important?

To thrive as an Amdocs CRM professional, you need a solid understanding of CRM concepts, telecommunications processes, and experience with Amdocs product suites, typically backed by a degree in computer science or a related field. Familiarity with technical tools like Amdocs CRM, SQL, Java, and integration platforms, as well as certifications in Amdocs or relevant CRM systems, are often required. Strong analytical thinking, problem-solving abilities, and effective communication are vital soft skills for collaborating with stakeholders and addressing client requirements. These competencies ensure efficient CRM system implementation, user satisfaction, and seamless support for telecom business operations.

What are some common challenges faced by professionals working with Amdocs CRM, and how can they be addressed?

Professionals working with Amdocs CRM often encounter challenges such as managing complex system integrations, adapting to frequent software updates, and ensuring data consistency across multiple platforms. Addressing these challenges typically involves collaborating closely with cross-functional teams, staying updated with Amdocs' latest documentation, and participating in regular training sessions. Building strong problem-solving skills and developing a deep understanding of both the CRM platform and client requirements can significantly enhance success in this role.

What is Amdocs CRM?

Amdocs CRM is a customer relationship management solution designed primarily for telecommunications and media service providers. It helps companies manage interactions with customers, streamline sales, marketing, and service processes, and improve customer experience. The platform integrates with other business systems to provide a unified view of customer data, automate workflows, and support digital transformation initiatives. Amdocs CRM is widely used for its scalability, industry-specific features, and ability to handle complex customer management scenarios.

Which is better, tcs or Amdocs?

Amdocs CRM is a customer relationship management role focused on implementing and supporting Amdocs software solutions. Comparing TCS and Amdocs depends on factors like project scope, company culture, and technology stack; both are large IT service providers with different strengths. Job seekers should consider the specific role, required skills, and career growth opportunities at each company.

What is the difference between Amdocs Crm vs Amdocs Billing Specialist?

AspectAmdocs CrmAmdocs Billing Specialist
Primary RoleCustomer relationship management and sales supportBilling processes and revenue management
Required SkillsCRM software, customer service, sales processesBilling systems, financial data, account reconciliation
Work EnvironmentCustomer service centers, sales teamsFinance departments, billing operations
CertificationsCRM certifications, industry-specific trainingFinancial or billing system certifications

While both roles involve working with Amdocs software, Amdocs Crm focuses on managing customer relationships and sales activities, whereas Amdocs Billing Specialist handles billing processes and revenue management. Understanding these differences helps candidates target their skills and certifications appropriately for each role.

More about Amdocs Crm jobs
What cities are hiring for Amdocs Crm jobs? Cities with the most Amdocs Crm job openings:
What job categories do people searching Amdocs Crm jobs look for? The top searched job categories for Amdocs Crm jobs are:
Infographic showing various Amdocs Crm job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $139,900 per year, or $67.3 per hour.

Customer Relationship Management (CRM) Developer

Data-Core System

Middletown, PA

Contractor

Posted 20 days ago


Job description

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visithttps://datacoresystems.com/.


Our client is a roadway system, and as a part of their digital transformation, they are implementing a solution based on SAP BRIM & Microsoft Dynamics CE.


Data-Core Systems Inc. is seeking a Customer Relationship Management (CRM) Developerto join our Consulting team. You will participate and effectively contribute to the design, development, and implementation of complex applications, often using new technologies. You will provide technical expertise and systems design for individual initiatives. You will have the opportunity to work with other SME consultants from our existing team.


Roles & Responsibilities:

  • Configure and develop the client's Microsoft CE CRM system based on the functional and technical tasks developed as part of an Agile Backlog process.
  • Collaborate with technical leads, project managers, and other stakeholders to ensure successful project delivery.
  • Work closely with and be a member of a team led as assigned by the client to implement solutions as defined.
  • Support the Function Lead in the definition of functional requirements for integrating Dynamics 365 CE with Contact Center applications, self-service portals, SAP, and payment gateways.
  • Under the direction of the Microsoft CRM CE Sr Developer / Designer:
    • Ensure the seamless integration, best-in-class performance, and efficient data flow across systems.
    • Support the development of training programs for end-users to ensure effective use of Dynamics 365 CE solutions.
    • Promote user adoption through effective change management and support.
    • Provide ongoing support and optimization for Dynamics 365 CE solutions.
    • Identify and implement improvements to enhance system functionality and user experience.
    • Configure Dynamics 365 CE applications to meet specific business requirements.
    • Configure Dynamics 365 Customer Service functionality, including Channels, Workstreams, Unified Routing, etc., for Omnichannel features.
    • Work with technical teams to ensure customizations and integrations are aligned with functional needs.
    • Build and work with Continuous Integration and Continuous Delivery Pipelines and operate within Application Lifecycle Management best practices, client Standards, and client Software Development Lifecycle documentation.
  • Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
  • Lead and participate in project team activities for system work efforts related to enterprise systems.
  • Work independently to accomplish the tasks and duties assigned.
  • Adhere to and follow all client standards, policies, and procedures.
  • Utilize various software and/or technology tools to perform job duties.
  • Perform tasks and other duties as related to this position and role, and assigned by the client.


Required Skills & Experience:

  • 5+ years' experience in developing and configuring business applications within the MS Dynamics 365 CE CRM landscape.
  • 3+ experience configuring Dynamics 365 Customer Service functionality, including Omnichannel, Unified Routing, PCF, etc.
  • 7+ years of .Net experience writing plug-in code for Dynamics CE.
  • 3+ years of REACT experience.
  • 3+ years of Power Automate experience.
  • 2+ years of PowerBI experience.
  • Deep understanding of Dynamics 365 CE capabilities, including Dynamics 365 Customer Service, including customization, configuration, and user management.
  • Strong knowledge of Contact Center applications (e.g., Telephony & IVR based solutions), self-service web portals, and native mobile applications.
  • Requires advanced knowledge of Dynamics 365 CE functionalities and a proven track record of successfully delivering at least 2 Dynamics CE implementation projects for high-volume contact centers.
  • Requires hands-on experience with integrating Dynamics 365 CE with back-office systems (e.g., ERP) and payment gateways.
  • Familiarity with Agile development methodologies.
  • Proficient in the Microsoft Office 365 suite of business software, including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.


We are an equal opportunity employer.