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Amdocs Crm Jobs (NOW HIRING)

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

New York, NY

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

DAZN

CRM Manager

Manhattan, NY · On-site

$60K - $80K/yr

CRM Manager Department: 21-893 - Subscription - Digital Acquisition Media Employment Type: Permanent - Full Time Location: US - New York Description Are you a CRM manager looking for your next step ...

DAZN

CRM Manager

New York, NY

$60K - $80K/yr

Are you a CRM manager looking for your next step in a fast-paced, global sports business? Do you thrive in commercial, target-driven environments and enjoy building compelling CRM communications that ...

Diptyque

CRM Manager

New York, NY

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this ...

The Hollister Group

CRM Manager

Boston, MA · On-site

$130K - $140K/yr

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Mondo

Manager, CRM

Atlanta, GA · On-site

CRM Manager Support the client's restaurant brand marketing initiatives by developing and executing data-driven CRM strategies across email, SMS, and push notification channels to drive customer ...

New

Mondo

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:

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Motion Recruitment

CRM Manager

Manhattan, NY · On-site

Job Title: CRM Manager Location: New York, NY (Hybrid) This premier global financial services firm specializes in investment banking and independent advisory services, delivering strategic counsel to ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

Support the development and execution of CRM strategies aligned with brand and marketing objectives, owning priority customer journey touchpoints and lifecycle to guide messaging, timing, and ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Hill's is seeking an experienced Customer Relationship Management (CRM) Manager to join our Integrated Brand Experience team! You will report to the Director, CRM, and & CX. You will be leading ...

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How much do amdocs crm jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for amdocs crm in the United States is $67.26, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $85.58 per hour, depending on experience, location, and employer.

What is the difference between Amdocs Crm vs Amdocs Billing Specialist?

AspectAmdocs CrmAmdocs Billing Specialist
Primary RoleCustomer relationship management and sales supportBilling processes and revenue management
Required SkillsCRM software, customer service, sales processesBilling systems, financial data, account reconciliation
Work EnvironmentCustomer service centers, sales teamsFinance departments, billing operations
CertificationsCRM certifications, industry-specific trainingFinancial or billing system certifications

While both roles involve working with Amdocs software, Amdocs Crm focuses on managing customer relationships and sales activities, whereas Amdocs Billing Specialist handles billing processes and revenue management. Understanding these differences helps candidates target their skills and certifications appropriately for each role.

What are the key skills and qualifications needed to thrive as an Amdocs CRM professional, and why are they important?

To thrive as an Amdocs CRM professional, you need a solid understanding of CRM concepts, telecommunications processes, and experience with Amdocs product suites, typically backed by a degree in computer science or a related field. Familiarity with technical tools like Amdocs CRM, SQL, Java, and integration platforms, as well as certifications in Amdocs or relevant CRM systems, are often required. Strong analytical thinking, problem-solving abilities, and effective communication are vital soft skills for collaborating with stakeholders and addressing client requirements. These competencies ensure efficient CRM system implementation, user satisfaction, and seamless support for telecom business operations.

What is Amdocs CRM?

Amdocs CRM is a customer relationship management solution designed primarily for telecommunications and media service providers. It helps companies manage interactions with customers, streamline sales, marketing, and service processes, and improve customer experience. The platform integrates with other business systems to provide a unified view of customer data, automate workflows, and support digital transformation initiatives. Amdocs CRM is widely used for its scalability, industry-specific features, and ability to handle complex customer management scenarios.

What are some common challenges faced by professionals working with Amdocs CRM, and how can they be addressed?

Professionals working with Amdocs CRM often encounter challenges such as managing complex system integrations, adapting to frequent software updates, and ensuring data consistency across multiple platforms. Addressing these challenges typically involves collaborating closely with cross-functional teams, staying updated with Amdocs' latest documentation, and participating in regular training sessions. Building strong problem-solving skills and developing a deep understanding of both the CRM platform and client requirements can significantly enhance success in this role.
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Amdocs Crm jobs near you
Infographic showing various Amdocs Crm job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 1% As Needed, 1% Full Time, 90% Part Time, and 6% Temporary. Highlights an 1% Physical, and 99% Hybrid job distribution, with an average salary of $139,900 per year, or $67.3 per hour.
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Re-posted 14 days ago

Job description

Job SummaryThe Alta Client Revenue Manager work and support their assigned team in Revenue Cycle Services for their assigned clients. The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve timely results.

Works closely with the software Implementation Specialists to coordinate software and billing deadlines and go-lives. Works with US based and overseas CRM managers on the RCS team, coordinating work as needed. The CRM is required to manage multiple projects and project types concurrently.

Scope of work will include new & current client implementation agreements change orders for additional services post implementation.?. The CRM oversees new & existing credentialing updates, customer/patient support team & offshore team daily functions. CRM works to clarify communication, address questions and concerns, mediate conflict, and maintain order.'Essential Functions Serve as a manager liaison between IOC & Alta offices to ensure smooth delivery on all client deliverables according to contracts

Oversee client invoicing process and ensure client profitability. Partake in client kick-off calls with the ECL Implementation Specialists, driving the enrollment and registration process for all medical billing needs. Provide innovative solutions to both clients & internal teams in revenue cycle process.

Oversee the E-bridge batch routing process and ensure TAT for all batches, including query resolution, improvement practices, ETC. Work as a communication agent between the client and EDI Specialist, confirming all enrollment forms (paper and digital) are processed Manage client termination requests including documentation, team work flow, PMS access terminated, Final reports sent, E-bridge, Smartsheet, etc. Coordinate weekly or bi-weekly meetings with clients, specifically their billing staff.

Provide training & education to both Alta & IOC offices where required. Onboard all new clients into RCM related processes and ensure smooth delivery on all areas. Oversee setup and registration for clearinghouse, patient statements, ERA/EFT Enrollment, credentialing, payor portals for new and existing clients Standardize work-flow processes throughout the revenue cycle to assist in achieving consistency Write or revise client Standard Operating Procedures (SOPs).

Obtain all technical setup for the RCS team from the clients or ECL Supports IT (RDP connections, software logins, VPNs) Identify and achieve quarterly goals (rocks) based upon the Rockefeller methodology. Actively monitor KPI's and TAT across the team scopes Knowledge KSAs Medical billing experience and Revenue Cycle Service experience required Associates Degree or +5 years experience preferred Demonstrate success in a client facing role with a medical practice. Experience working successfully with Off & On shore operations.

Strong verbal and written communication skills Moderate skills in Microsoft Excel, Word, Powerpoint, Teams, & Outlook Experience with EMR, PM, Optical, or ASC software preferred Medical clinic workflow experience beneficial

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