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Knock Crm Jobs (NOW HIRING)

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Vantage Recruiting

CRM Manager

Houston, TX

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

9Rooftops

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Diptyque

CRM Manager

New York, NY

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this ...

CIG COMPANIES SERVICES

CRM Manager

Orlando, FL

We are seeking a CRM Manager to own, optimize, and evolve our Microsoft Dynamics 365 ecosystem as the central engine powering our customer experience. This role goes far beyond system administration.

Reed

Overview We're looking for an experienced CRM Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions ...

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role ...

FTI Consulting, Inc.

Manager, CRM

New York, NY · Hybrid

$116K - $204K/yr

Develop, execute, optimize and maintain the processes and procedures within the CRM that will support Corporate Finance & Restructuring's CRM strategy and priorities * Manage and increase adoption of ...

Career Hub

CRM Manager

Capon Bridge, WV

Plan and run CRM campaigns across the casino and sportsbook verticals; * Manage the full player lifecycle, including activation, retention, and reactivation; * Build and maintain player segments ...

Holley Performance

CRM Manager

Bowling Green, KY · On-site

Position Summary The CRM Manager supports Holley's Customer 360 vision by executing the hands on work required to build, maintain, and optimize CRM programs in HubSpot. This role focuses on daily ...

Motion Recruitment

CRM Manager

Manhattan, NY · On-site

Job Title: CRM Manager Location: New York, NY (Hybrid) This premier global financial services firm specializes in investment banking and independent advisory services, delivering strategic counsel to ...

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All JobsKnock Crm Jobs

Knock Crm information

See salary details

$39K

$102.1K

$172K

How much do knock crm jobs pay per year?

As of Aug 1, 2026, the average yearly pay for knock crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Knock Crm vs Sales Development Representative?

AspectKnock CrmSales Development Representative
Primary RoleCustomer relationship management and sales pipeline organizationGenerating leads and qualifying prospects
Required SkillsCRM proficiency, communication, data analysisOutbound communication, prospecting, negotiation
Work EnvironmentOffice or remote, using CRM toolsOffice, remote, or field, focusing on outreach
Industry UsageReal estate, SaaS, retailTech, SaaS, B2B sales

While Knock Crm focuses on managing customer relationships and sales data, a Sales Development Representative primarily focuses on lead generation and prospecting. Both roles require strong communication skills, but their core responsibilities differ, with Knock Crm serving as a tool for sales teams and SDRs being frontline outreach professionals.

What are some common challenges faced by professionals working with Knock CRM, and how can they be addressed?

Professionals working with Knock CRM often encounter challenges such as quickly learning the platform's robust feature set and adapting to frequent updates designed to improve leasing workflows. Additionally, integrating Knock CRM with existing property management systems can require close collaboration with IT and support teams. Overcoming these challenges involves taking advantage of Knock’s training resources, actively participating in team onboarding sessions, and maintaining open communication with the customer support team to resolve technical issues efficiently. Regularly reviewing platform updates and best practices helps users stay proficient and maximize efficiency.

What is Knock CRM?

Knock CRM is a customer relationship management platform specifically designed for the multifamily property management industry. It helps leasing teams track leads, automate follow-ups, manage communications, and optimize the leasing process. Knock CRM integrates with other property management systems to provide real-time analytics and improve leasing efficiency. Its features include automated reminders, centralized communication, and performance reporting to help property managers and leasing agents convert prospects into residents more effectively.

What are the key skills and qualifications needed to thrive as a Knock CRM Specialist, and why are they important?

To thrive as a Knock CRM Specialist, you need a solid understanding of customer relationship management principles, data analysis, and experience in property management or multifamily housing, often coupled with a relevant degree. Proficiency in the Knock CRM platform, as well as familiarity with related property management systems, is essential, and certifications in CRM tools can be advantageous. Strong communication, problem-solving, and organizational skills help you build rapport with clients and efficiently handle inquiries and follow-ups. These skills ensure effective lead management, improved resident retention, and streamlined operations within leasing and property management teams.
More about Knock Crm jobs
What states have the most Knock Crm jobs? States with the most job openings for Knock Crm jobs include:
What job categories do people searching Knock Crm jobs look for? The top searched job categories for Knock Crm jobs are:
Knock Crm jobs near you
Infographic showing various Knock Crm job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Must be a local candidate - this will be a Full-time Flexible Hybrid Position

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply