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Crm In Usa Jobs (NOW HIRING)

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

BraveView was engaged by a leading Commercial Landscape company located in the Atlanta market. They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of ...

Hilton Worldwide Holdings, Inc.

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the ... At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel ...

Reed

You'll also play a key role in delivering our FY27 priorities and evolving our CRM capabilities across new and emerging channels. We are open to both full-time and part-time applications, depending ...

Diptyque

CRM Manager

New York, NY · On-site

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative ... This role reports to the CRM Director and partners closely with the CRM Manager, Insights ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

At Avis Budget Group, we're driven to be the best vehicle rental company in the world, together ... The CRM Manager will be responsible for managing and optimizing customer lifecycle communications ...

Briar Cliff University

CRM Administrator

Sioux City, IA · On-site

$50K - $60K/yr

The CRM Administrator plays a vital role in the success of the University's student lifecycle by overseeing the ongoing administration, optimization, training, and support of the institution ...

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan ... Participate in special projects and other duties as assigned. Compensation: The projected salary ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

You find satisfaction in keeping systems organized and efficient. If this reflects your work style, Titan Factory Direct may be the perfect fit. Key Responsibilities * Maintain and administer the CRM ...

Snipes

Director, Loyalty & CRM

Bensalem, PA · On-site

SNIPES Director, Loyalty & CRM Bensalem, PA Hybrid We live sneakers, streetwear, and neighborhood ... With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and ...

Damcosoft Inc.

Infor CRM Technical Consultant

York, PA · On-site

... CRM, SCM), EAI, Database & Data warehousing, ECM, BI and Workflow/BPM for domains like BFSI ... Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Job Title: CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job ...

Starz

CRM Analyst

Santa Monica, CA · On-site

$80K - $90K/yr

The ideal candidate is equal parts analytical and operational - comfortable working in CRM platforms to help build, QA, and report on campaigns, while also bringing a sharp eye to the data. Key ...

Sonsoft Inc

MS Dynamics CRM

Austin, TX

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the ... Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development ...

Inspira Education

CRM Administrator

New York, NY · On-site

In this role, you'll support and enhance our CRM operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You'll work hands-on in HubSpot ...

Sonsoft Inc

Microsoft Dynamics CRM

Seattle, WA · On-site

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the ... Preferred At least 2 years of experience in creating requirement specifications based on ...

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Crm In Usa information

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$102.1K

$172K

How much do crm in usa jobs pay per year?

As of Aug 12, 2026, the average yearly pay for crm in usa in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

How much does a CRM specialist make in the US?

A CRM specialist in the US typically earns between $50,000 and $85,000 annually, depending on experience, location, and industry. Entry-level roles may start around $45,000, while experienced professionals with certifications and advanced skills can earn over $100,000.

What is the difference between Crm In Usa vs Customer Support Specialist in the USA?

AspectCrm In UsaCustomer Support Specialist in the USA
Required CredentialsCRM certifications, technical skillsCustomer service training, communication skills
Work EnvironmentOffice, remote, tech-focusedCall centers, online support, retail
Employer & Industry UsageTech companies, sales, marketingRetail, telecom, service industries
Search & Comparison IntentCRM tools, software, implementationCustomer service, support roles

CRM in the USA typically involves managing customer relationships using specialized software, requiring technical skills and certifications. Customer Support Specialists focus on assisting customers directly, often in call centers or retail settings, emphasizing communication skills. While both roles involve customer interaction, CRM in the USA is more technical and strategic, whereas Customer Support Specialists are more service-oriented.

Is CRM a good career?

A career in CRM (Customer Relationship Management) involves managing customer data, using tools like Salesforce or HubSpot, and supporting sales and marketing efforts. It offers opportunities for growth, requires strong communication and technical skills, and is in demand across various industries.
What job categories do people searching Crm In Usa jobs look for? The top searched job categories for Crm In Usa jobs are:
Crm In Usa jobs near you
Infographic showing various Crm In Usa job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Customer Relationship Management (CRM) Manager

Rockler

Medina, MN • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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