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Crm In Usa Jobs (NOW HIRING)

Tauck

CRM & Customer Insights Analyst

Wilton, CT · On-site

The CRM & Digital Marketing Analyst serves as a subject matter expert in customer data, audience segmentation, and marketing insights, using data-driven analysis to support measurable marketing ...

Flowcode

CRM Administrator (HubSpot)

New York, NY · On-site +1

$80/hr

You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the ...

OLIVER Agency - North America

CRM Strategist

Chicago, IL · On-site +1

$85K - $95K/yr

Based in Chicago, IL you'll work closely with the CRM Strategy Lead and a team of Campaign Managers to deliver personalized, high-performing email journeys for an audience of adult learners and ...

Scanhealthplan

Director, CRM

Long Beach, CA · On-site

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that ... The Job The Director CRM is responsible for leading and managing the strategic design, development ...

Apollo ITS

CRM Back Office Architect

Middletown, PA · On-site

This position is primarily remote, but candidate needs to be onsite one or two weeks per month in Middletown, PA** Description of Duties * Design and lead the architecture of end-to-end CRM and ...

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How much do crm in usa jobs pay per year?

As of Jul 1, 2026, the average yearly pay for crm in usa in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Crm In Usa vs Customer Support Specialist in the USA?

AspectCrm In UsaCustomer Support Specialist in the USA
Required CredentialsCRM certifications, technical skillsCustomer service training, communication skills
Work EnvironmentOffice, remote, tech-focusedCall centers, online support, retail
Employer & Industry UsageTech companies, sales, marketingRetail, telecom, service industries
Search & Comparison IntentCRM tools, software, implementationCustomer service, support roles

CRM in the USA typically involves managing customer relationships using specialized software, requiring technical skills and certifications. Customer Support Specialists focus on assisting customers directly, often in call centers or retail settings, emphasizing communication skills. While both roles involve customer interaction, CRM in the USA is more technical and strategic, whereas Customer Support Specialists are more service-oriented.

What are the top 5 CRMs?

For CRM professionals, the top five customer relationship management software platforms are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, and SAP Customer Experience. These tools are widely used across industries for sales, marketing, and customer service functions, often requiring familiarity with their features and integrations.

Is CRM a good career?

A career in CRM (Customer Relationship Management) involves managing customer data, using tools like Salesforce or HubSpot, and supporting sales and marketing efforts. It offers opportunities for growth, technical skill development, and roles in various industries, making it a viable career choice for those interested in data and customer engagement. Success often depends on gaining relevant certifications and experience.

What is a CRM salary?

A CRM (Customer Relationship Management) professional's salary varies based on experience, location, and role complexity, typically ranging from $50,000 to $100,000 annually in the US. Entry-level positions may start lower, while experienced specialists or managers can earn higher salaries, especially with certifications in CRM tools like Salesforce or HubSpot.

What is CRM in the USA?

CRM in the USA refers to Customer Relationship Management, a technology used by businesses to manage interactions with customers, improve sales, and enhance customer service. CRM roles often require skills in software tools like Salesforce or HubSpot and may involve data analysis and communication skills.
What job categories do people searching Crm In Usa jobs look for? The top searched job categories for Crm In Usa jobs are:
Crm In Usa jobs near you
Infographic showing various Crm In Usa job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 10% Full Time, and 87% Part Time. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
CRM & Customer Insights Analyst

CRM & Customer Insights Analyst

Tauck

Wilton, CT • On-site

Full-time

Posted 10 days ago

Key responsibilities

  • Support development and execution of data-driven CRM and lifecycle marketing campaigns that improve customer engagement, retention, and acquisition performance across the customer journey.

  • Build, deploy, and maintain marketing and transactional email campaigns, automated customer journeys, and trigger-based communications, continuously testing and optimizing campaigns to improve open rates, click-through rates, conversions, and bookings.

  • Analyze campaign performance across email marketing and customer acquisition initiatives, delivering actionable insights, performance reporting, and ROI analysis to inform marketing strategy and investment decisions.

Job description


The CRM & Digital Marketing Analyst serves as a subject matter expert in customer data, audience segmentation, and marketing insights, using data-driven analysis to support measurable marketing results across Tauck's CRM and digital marketing initiatives. This role supports the planning, execution, and optimization of cross-channel marketing campaigns with a strong focus on email marketing, automated customer journeys, segmentation strategy and digital acquisition initiatives.
Responsible for developing actionable reporting and performance insights, this position optimizes campaign effectiveness through KPI tracking, A/B testing, journey optimization, and ongoing analysis of customer behavior and engagement. He/she serves as a key contributor in helping Tauck better understand customer behavior, preferences, and engagement patterns to drive smarter marketing decisions and deeper customer relationships. This role also supports the Marketing team in delivering more personalized, relevant customer communications to improve relevancy, customer retention and acquisition efforts, and ultimately drive passenger growth.
The ideal candidate is intellectually curious and excited by emerging technologies, including AI-driven marketing and predictive modeling tools that enhance customer insights, segmentation, and campaign effectiveness.
KEY RESPONSIBLITIES:
  • Support development and execution of data-driven CRM and lifecycle marketing campaigns that improve customer engagement, retention, and acquisition performance across the customer journey.
  • Build, deploy & maintain marketing and transactional email campaigns, automated customer journeys, and trigger-based communications. Continuously test & optimize campaigns to improve open rates, click-through rates, conversions, & bookings.
  • Analyze campaign performance across housefile email marketing and new customer acquisition initiatives, delivering actionable insights, performance reporting, and ROI analysis to inform marketing strategy and investment decisions
  • Identify opportunities to leverage AI and automation tools to improve segmentation, personalization, campaign optimization, reporting efficiency, and customer insights.
  • Support audience segmentation strategies and list optimization efforts to improve targeting, personalization and campaign performance.
  • Design, execute and evaluate A/B and multivariate testing across audience, offers, creative timing, retention and cross-sell strategies, translating findings into actionable recommendations.
  • Support digital acquisition marketing initiatives through audience development, lead management, and campaign analysis.
  • Work closely with Business Analytics, IT and Marketing teams to support reporting needs and campaign tracking.
    SKILLS & QUALIFICATIONS:
  • 7+ year's relevant experience in CRM, email marketing, lifecycle marketing, and analytics.
  • Hands-on experience with marketing automation and CRM platforms, preferably Salesforce Marketing Cloud
  • Strong understanding of email marketing best practices, customer journeys, segmentation strategies, & campaign optimization techniques.
  • Highly analytical with strong reporting, data interpretation, and problem-solving skills
  • Exceptional teamwork & collaboration skills, with ability to contribute effectively in a fast paced, cross-functional environment.
  • Strong organizational skills with the ability to manage multiple projects & deadlines while maintaining close attention to detail.
  • Advanced analytical capabilities with experience translating complex customer and campaign data into actionable marketing insights and business recommendations. Self-starter with a proactive mindset and the ability to take ownership of projects & initiatives.
  • Strong verbal and written communication skills.
  • Experience with predictive analytics, lead scoring, customer modeling, or AI-enabled marketing tools strongly preferred.
  • Experience with the following is advantageous: SQL, Google Analytics/GA4, Salesforce (Marketing, Personalization, Sales & Service Clouds), Tableau.
  • Passion for marketing; love of travel a plus!

About Us
Tauck is recognized as a world leader in deluxe escorted vacation tours; a fast growing company in a thriving industry. We offer more than 150 intriguing, all-inclusive vacations to the most popular worldwide destinations. These creative itineraries, with spectacular sightseeing and premium accommodations, are carefully choreographed to create enriching experiences and enlighten travelers interested in high quality, cultural vacations.
Visit Tauck website for more information about the company.

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