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Crisis Management Jobs (NOW HIRING)

Charles Taylor

Crisis Management and Product Recall Complex casualty claims involving * Accidental contamination and impairment of food and beverage products and associated recall * Automotive components, product ...

CARE Hawaii

Crisis therapist

Hilo, HI · On-site

$26 - $31/hr

The Crisis Therapist is a member of a multidisciplinary team, responsible for organizing ... Manage case documentation including medical records, ICD coding (ICD-9/ICD-10), CPT coding, and ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · Hybrid

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

Child Focus Inc

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

Child Focus

Crisis Hotline Responder

Cincinnati, OH · On-site

$18 - $23/hr

Responsibilities include managing crisis calls, conducting lethality assessments, providing referrals, and ensuring effective crisis management. * Provide immediate crisis management and ...

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How much do crisis management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for crisis management in the United States is $109,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is crisis management?

A Crisis Management job involves identifying, assessing, and responding to emergencies or unexpected events that could impact an organization’s operations, reputation, or stakeholders. Professionals in this field develop crisis response plans, coordinate communication strategies, and work to minimize risks and damages. They often collaborate with leadership teams, public relations personnel, and emergency responders to ensure a swift and effective response. The role requires strong decision-making skills, adaptability, and the ability to remain calm under pressure.

What are the typical daily responsibilities of someone working in crisis management?

Crisis management professionals spend their days monitoring for potential threats, developing and updating response plans, and coordinating with internal teams or external agencies to ensure readiness for emergencies. They may also conduct risk assessments, lead training exercises, and review lessons learned from past incidents to improve protocols. Collaboration is frequent, involving cross-functional teams like security, communications, and executive leadership to ensure consistent and effective preparedness. This proactive and collaborative approach helps organizations stay resilient and respond quickly when emergencies arise.

What are the key skills and qualifications needed to thrive in crisis management, and why are they important?

To thrive in Crisis Management, you need expertise in risk assessment, problem-solving, and strategic planning, often supported by a background in emergency management, business continuity, or related certifications like Certified Crisis Management Professional (CCMP) or FEMA courses. Familiarity with incident management systems, crisis communication platforms, and data analysis tools is commonly required. Strong soft skills such as calm decision-making, leadership under pressure, and clear communication help professionals excel in this field. These competencies are vital for quickly assessing threats, coordinating effective responses, and minimizing the impact of unexpected events on organizations.

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Crisis Management jobs near you
Infographic showing various Crisis Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $109,055 per year, or $52.4 per hour.

Mobile Crisis Management Responder / QP / Qualified Professional (Wilmington, Jacksonville, New Bern

RHA Health Services

Wilmington, NC • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

RHA Health Services rating

5.3

Company rating: 5.3 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

191st of 242 rated social care providers

Job description

We are hiring for:
Mobile Crisis Management Responder / QP / Qualified Professional (Wilmington, Jacksonville, New Bern)
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
Provides support to individuals with Mental Health (MH) or Substance Abuse Issues. In residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.
MUST have a Minimum of ONE year's experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.
Job Description
We're looking for Mobile Crisis Management Crisis Responder!
MUST have a Minimum of ONE year's experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.
Schedule:
  • Full Time 40/hours per week.

Mobile Crisis Management services operate 24/7, 365 days a year.
Job Responsibilities
As a Mobile Crisis Responder, you will provide acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. The goal is to reduce immediate risk, avoid unnecessary hospitalization, and link individuals to appropriate follow-up care.
Our MCM East team serves 9 counties in Eastern NC: Bladen, Brunswick, Carteret, Craven, Jones, New Hanover, Onslow, Pamlico, and Pender. Responders are needed in all areas
Additional responsibilities of the Behavioral Health Specialist include:
  • Providing timely face-to-face crisis response within the Mobile Crisis Management catchment area.
  • Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient's daily living and personal development, providing supportive counseling
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates "first response" resources according to consumer need.
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services
  • Ensuring that all initial and reauthorizations for services occur in a timely fashion
  • Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan. Provide additional recommendations and referrals as needed.

Position Requirements:
  • Searching for compassionate and caring behavioral health specialists who are looking to partner with a community-based service provider offering mental health and substance abuse services where individuals live and work.
  • RHA Behavioral Health Services is looking for dedicated Behavioral Health Specialists (Qualified Professionals) to join our Mobile Crisis Management team providing Crisis Intervention and support to individuals in residential, school, workplace and community settings.
  • In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community.
  • Minimum of ONE year's experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.
  • Valid Driver's License and reliable transportation in order to effectively provide timely face to face crisis response as well as linking clients to necessary resources to alleviate crisis.
  • If you're looking for an opportunity to truly make a difference in the lives of the people that you serve, then consider RHA Behavioral Health Services Mobile Crisis Management Team where we put people first.

Candidates for the Behavioral Health Specialist role are considered "Qualified Professionals" based on the following criteria:
Education:
  • Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR
  • Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR
  • Master's Degree or Higher & 1+ years full-time experience with population served.
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions:
  • Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening:
  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

Social media

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