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Crisis Management Jobs (NOW HIRING)

Charles Taylor

Crisis Management and Product Recall Complex casualty claims involving * Accidental contamination and impairment of food and beverage products and associated recall * Automotive components, product ...

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How much do crisis management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for crisis management in the United States is $109,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is crisis management?

A Crisis Management job involves identifying, assessing, and responding to emergencies or unexpected events that could impact an organization’s operations, reputation, or stakeholders. Professionals in this field develop crisis response plans, coordinate communication strategies, and work to minimize risks and damages. They often collaborate with leadership teams, public relations personnel, and emergency responders to ensure a swift and effective response. The role requires strong decision-making skills, adaptability, and the ability to remain calm under pressure.

What are the typical daily responsibilities of someone working in crisis management?

Crisis management professionals spend their days monitoring for potential threats, developing and updating response plans, and coordinating with internal teams or external agencies to ensure readiness for emergencies. They may also conduct risk assessments, lead training exercises, and review lessons learned from past incidents to improve protocols. Collaboration is frequent, involving cross-functional teams like security, communications, and executive leadership to ensure consistent and effective preparedness. This proactive and collaborative approach helps organizations stay resilient and respond quickly when emergencies arise.

What are the key skills and qualifications needed to thrive in crisis management, and why are they important?

To thrive in Crisis Management, you need expertise in risk assessment, problem-solving, and strategic planning, often supported by a background in emergency management, business continuity, or related certifications like Certified Crisis Management Professional (CCMP) or FEMA courses. Familiarity with incident management systems, crisis communication platforms, and data analysis tools is commonly required. Strong soft skills such as calm decision-making, leadership under pressure, and clear communication help professionals excel in this field. These competencies are vital for quickly assessing threats, coordinating effective responses, and minimizing the impact of unexpected events on organizations.

How do I become a crisis management professional?

To become a crisis management professional, individuals typically need a bachelor's degree in fields such as emergency management, public safety, or related areas. Gaining experience through roles in emergency services, security, or public relations, along with certifications like the Certified Emergency Manager (CEM), can enhance qualifications and job prospects.

What can you do with a crisis management degree?

A crisis management degree prepares individuals for roles in emergency response, corporate crisis teams, or public safety agencies. Graduates can work as crisis managers, emergency planners, or risk analysts, often utilizing skills in communication, problem-solving, and strategic planning. Certifications like FEMA or ICS can enhance job prospects in this field.

What does a crisis management do?

A crisis management professional develops and implements plans to respond to emergencies, disasters, or reputational issues that threaten an organization. They assess risks, coordinate communication, and work with teams to minimize impact and restore stability during crises. Strong communication skills and knowledge of emergency protocols are essential in this role.
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Crisis Management jobs near you
Infographic showing various Crisis Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $109,055 per year, or $52.4 per hour.

Crisis Management Data & Analytics Intern

AMS Ameren Services

Maryville, IL

Full-time

Posted 9 days ago

Job description

Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also transforming other industries and infrastructure in our communities. As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want.

Visit our Benefits & Perks Page for more information on benefits provided to regular, full-time employees.

About The Position

Ameren Illinois is seeking a motivated and detail-oriented Crisis Management Information & Technology Intern to support the Crisis Management team in enhancing situational awareness, operational readiness, emergency preparedness, and information management initiatives.

This internship provides hands-on experience working with crisis management systems, operational information, historical event records, SharePoint, Microsoft 365 applications, dashboards, and emerging technologies used to support incident response, business continuity, restoration efforts, and Incident Management Team (IMT) operations.

The intern will assist with organizing and maintaining historical crisis management data, supporting dashboard enhancements, improving information accessibility, and contributing to the continuous development of the Ameren Illinois Crisis Management Dashboard and Athena AI platform. This position offers a unique opportunity to gain exposure to utility operations, emergency management, business continuity, and technology solutions that support operational decision-making.

Key Responsibilities

  • Assist with collecting, organizing, validating, and maintaining crisis management information from internal and external sources.
  • Research and compile historical storm, outage, weather, restoration, and emergency response records for use in dashboards and situational awareness tools.
  • Support the migration and organization of historical information into SharePoint, dashboards, and approved information repositories.
  • Assist with maintaining and enhancing the Ameren Illinois Crisis Management Dashboard and Athena AI platform.
  • Help develop and update reports, dashboards, resource libraries, and situational awareness products.
  • Maintain SharePoint lists, document libraries, Microsoft 365 applications, and approved information management systems.
  • Support the creation and maintenance of reference materials, standard operating procedures, workflows, and documentation.
  • Assist with monitoring operational information and preparing materials used during Incident Management Team (IMT) activations and emergency events.
  • Support after-action reviews, lessons learned initiatives, and continuous improvement projects.
  • Collaborate with stakeholders across operations, emergency preparedness, business continuity, and communications functions.
  • Ensure information accuracy, integrity, and confidentiality in accordance with company policies.
  • Perform other duties as assigned.

Qualifications

Currently pursuing a bachelor's or master's degree from an accredited college or university in:

  • Emergency Management
  • Business Administration
  • Information Systems
  • Computer Science
  • Public Administration
  • Data Management
  • Engineering
  • Meteorology
  • Communications
  • Organizational Leadership
  • Or a related field

Preferred Qualifications:

  • Experience with Microsoft Excel, SharePoint, Power BI, Microsoft 365, Power Automate, or similar business productivity tools.
  • Familiarity with information management, reporting, dashboard development, document management, or workflow automation.
  • Interest in crisis management, emergency preparedness, business continuity, utility operations, incident management, or emerging technologies.
  • Previous coursework, projects, internships, or leadership experience involving process improvement, research, information management, or operational support.
  • Experience working with Microsoft Teams, SharePoint, or collaborative technology platforms is a plus.

In Addition To The Above Qualifications, The Successful Candidate Will Demonstrate:

  • Strong analytical, critical thinking, and problem-solving skills.
  • Exceptional attention to detail and commitment to data accuracy.
  • Excellent written and verbal communication skills, including the ability to present technical information to diverse audiences.
  • Ability to manage multiple priorities and meet deadlines in a dynamic work environment.
  • Strong organizational and time-management skills.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Teams.
  • Ability to handle confidential and sensitive operational information with professionalism and discretion.
  • A willingness to learn emerging technologies and continuously improve analytical capabilities.

Additional Information

This is a full-time summer internship opportunity (40 hours per week) designed to provide meaningful, hands-on experience in crisis management, emergency preparedness, information management, and utility operations.

Preferred work locations include Peoria, Springfield, Pawnee, and other locations within Central Illinois. Hybrid work arrangements may be available based on business needs.

Throughout the internship, students will have the opportunity to:

  • Gain real-world experience supporting crisis management, emergency preparedness, and utility operations.
  • Work alongside crisis management, business continuity, emergency response, and operational professionals.
  • Assist with organizing and maintaining historical records, operational data, and situational awareness information.
  • Learn how information management supports storm response, incident management, restoration activities, and operational decision-making.
  • Gain experience with SharePoint, Microsoft 365 applications, dashboards, workflow automation, and emerging technologies.
  • Support the development and enhancement of the Ameren Illinois Crisis Management Dashboard and Athena AI platform.
  • Contribute to projects that improve operational readiness, resilience, and continuous improvement across Ameren Illinois.

This internship offers a unique opportunity to experience the intersection of crisis management, emergency preparedness, information technology, and critical infrastructure operations while building skills that can support future careers in emergency management, business operations, information systems, utility operations, or related fields.

Compensation:

We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the salary offered.

$21.00 - $30.00If end date is listed, the posting will come down at 12:00 am on that date:Monday December 21, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

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