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988 Crisis Counselor Remote Jobs (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Job Title : 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Various Full-Time ... The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote ...

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

Description Position at Common Ground Job Title : 988 Crisis Specialist Base Pay: $21 hourly ... The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote ...

Centerstone

Crisis Counselor TRP

$25/hr

SUMMARY OF POSITION This is a hybrid position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of the ...

Centerstone

Crisis Counselor TRP

$25/hr

SUMMARY OF POSITION This is a hybrid position providing crisis counseling to individuals effected by a natural disaster in their community. Under the administrative and clinical supervision of the ...

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988 Crisis Counselor Remote information

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How much do 988 crisis counselor remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 988 crisis counselor remote in the United States is $33.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $35.34 per hour, depending on experience, location, and employer.

What is a 988 crisis counselor?

A 988 Crisis Counselor is a trained professional who provides immediate support and intervention to individuals experiencing mental health, substance use, or suicidal crises. They work remotely, usually for crisis hotlines like the 988 Suicide & Crisis Lifeline, offering confidential counseling, de-escalation, and resource referrals via phone, chat, or text. Their goal is to help callers stabilize their situation and connect them with ongoing support if needed. These counselors are skilled in active listening, crisis assessment, and safety planning. They play a crucial role in the mental health support system.

What are the key skills and qualifications needed to thrive as a 988 crisis counselor, and why are they important?

To thrive as a 988 Crisis Counselor (Remote), you need a background in mental health, crisis intervention, and active listening, often supported by a relevant degree or experience in counseling or social work. Familiarity with crisis call center platforms, risk assessment tools, and documentation systems is typically required. Emotional resilience, empathy, and strong communication skills help counselors effectively support individuals in distress and maintain professionalism under pressure. These skills and qualities are crucial for providing timely, compassionate, and effective support to individuals experiencing mental health crises.

What are some common challenges faced by remote 988 crisis counselors, and how can they be managed effectively?

Remote 988 Crisis Counselors often face challenges such as managing emotional fatigue, maintaining clear communication without in-person cues, and ensuring privacy and security during sensitive conversations. To manage these challenges, counselors are encouraged to practice regular self-care, use supportive supervision and peer debriefing sessions, and follow strict protocols for confidentiality. Teams usually provide ongoing training and access to mental health resources to help counselors stay resilient and effective in their roles.

What is the difference between 988 Crisis Counselor Remote vs 988 Crisis Hotline Volunteer?

Aspect988 Crisis Counselor Remote988 Crisis Hotline Volunteer
CredentialsTypically requires crisis counseling certification or relevant experienceUsually no formal credentials required, volunteer-based
Work EnvironmentRemote, supervised, professional settingRemote or in-person, volunteer setting
Employer/IndustryHealthcare or mental health organizations, paid positionNonprofit or community organizations, volunteer role
Search/Comparison IntentUnderstanding professional crisis counseling rolesVolunteering opportunities and roles in crisis support

The main difference between a 988 Crisis Counselor Remote and a 988 Crisis Hotline Volunteer is the level of credentials and employment status. The crisis counselor role is a paid, professional position requiring relevant certifications, while the volunteer role typically involves no formal credentials and is unpaid. Both roles provide vital support but differ in responsibilities, training, and work environment.

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988 Crisis Counselor Remote jobs near you
Infographic showing various 988 Crisis Counselor Remote job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, 3% Contract, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $69,365 per year, or $33.3 per hour.

988 Crisis Services Clinician (multiple shifts)

Crisis Connections

Seattle, WA • Remote

$37.24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Description

988 Crisis Services Clinician - Multiple Shifts


Make a life-saving impact when it matters most.

When the world is quiet, crisis doesn't stop. As a 988 Crisis Services Clinician, you'll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours-providing calm, expert guidance in moments of highest need.

Multiple Schedule:

  • Day Shift: Thursday-Saturday, 8:00AM - 4:00 PM (Pacific Time)
  • Swing Shift: Thursday-Saturday, 12:00PM - 8:00 PM (Pacific Time)
  • Call Team assignment
  • Fully remote (candidates must reside in WA, AZ, OH, or TX)

About the Program

988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care - 24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours.

Position Summary

The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.


Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.

Why Work the Night Shift?

  • Increased clinical autonomy and leadership responsibility
  • Fewer competing demands and distractions
  • Strong camaraderie with overnight teams
  • Opportunity to make a meaningful impact during peak-risk hours

Key Responsibilities

  • Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts
  • Support staff with suicide risk assessment, de-escalation, and crisis intervention
  • Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources
  • Provide real-time coaching, consultation, and feedback to staff
  • Ensure accurate and timely documentation in the electronic health record
  • Ensure compliance with all 988 program standards, policies, and procedures
  • Promote a professional, respectful, and supportive virtual team environment

Requirements

  • Master's degree in psychology, counseling, social work, or a related field
  • Mental Health Professional (MHP) status as defined by Washington State
  • Active Washington State credential or license, including: 
    • LICSW or LSWAIC
    • LMHC or LMHCA
    • LMFT or LMFTA
    • Psychologist or Psychiatrist
    • Agency Affiliated Counselor (AAC)
  • Minimum of two years of crisis intervention experience
  • Strong verbal, written, and typing skills
  • Ability to work effectively in a remote, fast-paced overnight environment

Preferred Qualifications

  • Call center, hotline, or telephone assessment experience
  • Experience within public mental health systems (especially King County)
  • Additional training or certification in suicide prevention or trauma-informed care

Compensation & Union Representation

  • $37.24 per hour + $4.00 an hour differential for working the night shift.
  • OPEIU union-represented position

Benefits & Support

  • Excellent medical, dental, and vision coverage - Click here to see all our benefits 
  • Generous Paid Time Off and 12 paid holidays
  • Annual wage increases
  • 403(b) retirement plan
  • ORCA transit pass discount
  • Free parking
  • Flexible scheduling
  • Self-care tools and weekly check-ins with your supervisor
  • Commitment to diversity, equity, and inclusion-BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply

Working Conditions

This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided.

Join Us

If you're a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we'd love to hear from you.


Your calm presence could be someone's lifeline.


Apply